Operational Support

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

TRANSPORT CANADA: A SMART CAREER MOVE!

Apply today for an opportunity to join Transport Canada.

We are looking for dynamic candidates that will help shape and build the future of Transport Canada. The persons selected will have the opportunity to increase their experience and expertise. We look forward to hearing from you!

Transport Canada employs over 5,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific regions, and at our Ottawa headquarters. We develop policies and enforce acts and regulations that support transportation efficiency, safety, security, durability, and align with global standards. Our vision is of a safe, secure, durable, innovative and integrated transportation system that supports trade and economic growth, a cleaner environment and the wellbeing of Canada's middle class. Our transportation agenda thrives to adopt new ways of thinking about how we deliver services and oversee the transportation system.

We are an employer that fosters employee well-being, provides an open and respectful workplace, competitive benefits and flexible work schedules that promote work-life balance.

Intent of the process

Intent to fill one indeterminate (permanent) FULL-TIME position. A pool of qualified candidates may be established and may be used to staff similar term and/or permanent positions.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
Significant * experience providing client services (in person, by phone or in writing).
Experience using various software programs (e.g. Microsoft Office software, Outlook).
Experience providing administrative support.

*Significant is defined as experience normally acquired over a continuous period of 6 months.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES:
Ability to plan, organize and set priorities
Ability to communicate effectively orally
Ability to communicate effectively in writing
Demonstrating integrity and respect
Working effectively with others
Showing initiative and being action-oriented
Dependability
Thinking things through

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE:
Experience in providing electronic and/or hard-copy records management support services .
Experience interpreting and applying regulations, policies and administrative procedures.
Experience coordinating the organization and the logistics of meetings, teleconferences, seminars or workshops.
Experience preparing or writing documents, such as meetings minutes, letters, memos, briefing notes or reports.
Experience using databases for data analysis, manipulation, verification and data retrieval.
Experience providing operational support services, such as interpreting and entering data into a technical database, managing electronic documents, and/or writing technical correspondence documents.
Experience in exam monitoring, including confirming eligibility, collecting fees and/or supervising exams.

OPERATIONAL REQUIREMENTS:
Willing and able to lift 40 LBs
Willingness to travel occasionally

Conditions of employment

Reliability Status security clearance

Depending on the position to be staffed:
- Possession of a valid Canadian driver’s license
- Willing and able to lift 40 LBs

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Interested persons must meet each essential qualification to be appointed to the position; however, a person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. Meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. Please note that assets may be used at the screening stage.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language(s) of their choice. Applicants are asked to indicate their preferred official language(s) in their application.

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, PSC tests and reference checks. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Applicants who meet the essential experience criteria may be ranked according to the depth and breadth of experience they possess.

The assessment board reserves the right to contact references other than those provided by the candidates (within the public service only), if deemed it necessary to conduct a sufficient assessment of the candidates.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.