STREAM 1: Claims Analyst / STREAM 2: Senior Claims Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

This advertisement includes two streams, one for Claims Analyst positions, and another for Senior Claims Analysts positions.

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Duties

The unit is based in Edmonton’s downtown core, with a team of insurance, legal and risk management professionals that work on exciting policing cases originating from across the Prairie Provinces and Northern Territories. The claims resolved and the litigation managed includes those matters arising from: 1) Property Damage (police motor vehicle collisions, buildings); 2) Bodily Injury (police service dog encounters, motor vehicle collisions); 3) Policing Torts (negligence, Charter breaches, wrongful arrest, malicious prosecution); and, 4) Labour Relation / Employment claims.

In a collaborative and proactive manner, the team’s primary function is to facilitate the resolution of financial claims by and against the RCMP and to navigate complex court disclosure matters involving operational policing files. The unit provides advisory services in a fast paced environment to police officers in the field in order that they can continue to keep local communities safe.

Intent of the process

We’re looking for candidates in two streams:

Stream 1: Claims Analyst

Stream 2: Senior Claims Analyst

The intent of this process is to immediately staff one (1) permanent Senior Claims Analyst and three (3) temporary Claims and Senior Claims Analysts in Edmonton, AB. Once the positions are filled, if any future temporary or permanent positions come available, candidates who have been found qualified may be contacted.

Positions to be filled: 4

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Stream 1 & 2:

Successful completion of two years of a post-secondary program with acceptable specialization in social science, statistics, library/archival work or a law-related field OR an acceptable combination of education, training and/or experience.

Degree equivalency

– Experience working in a legal or insurance claims environment.

– Experience negotiating bodily injury or property damage claims OR experience working on civil litigation files.

– Experience conducting legal research OR analyzing legislation and case law.

Stream 2:

– Experience mentoring and/or providing direction to employees in a work environment.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Stream 1 & 2:

– Canadian Risk Management Designation.

Degree equivalency

– Experience providing claims management services for a policing organization.

– Experience working with Government policies.

The following will be applied / assessed at a later date (essential for the job)

English essential
The functions and duties of the position will only require the use of English.

Information on language requirements

Stream 1 & 2

- Knowledge of the civil litigation process or claims processing practices.

Stream 2:

– Knowledge of the legal principles regarding civil torts or claims management.

Stream 1 & 2:

– Ability to communicate effectively orally.
– Ability to communicate effectively in writing.
– Ability to work under pressure.
– Ability to organize work and meet deadlines.

Stream 1 & 2:

– Dependability.
– Thinking things through.
– Working effectively with others.
– Showing initiative and being action-oriented.
– Client Service.

The following may be applied / assessed at a later date (may be needed for the job)

Stream 1 & 2:

Willing and able to work overtime as required.

Willing and able to travel by various modes of transportation (including commercial and light aircraft) up to and including remote locations.

Willingness and ability to obtain and maintain a valid motor vehicle operator’s license.

Conditions of employment

RCMP security clearance Enhanced Reliability.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. It is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements.
FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN ELIMINATION FROM THE PROCESS.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.