QUALITY CONTROL OFFICER - WEB SPECIALIST - WEB ANALYTICS OFFICER **Amendment end date

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***Please note that the ability to communicate effectively in writing will be assessed by your application.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or a combination of education, training and/or experience.

Degree equivalency

COMMON TO ALL STREAMS

*Recent experience interpreting Web requests submitted by clients and identifying content issues.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual - Imperative (BBB/BBB)
Bilingual - Imperative (CCC/CCC)

Information on language requirements

EXPERIENCE STREAM 1 - QUALITY CONTROL OFFICER

*Recent Experience in interpreting Information Architecture Specifications.

*Recent Experience in documenting Web processes.

Experience in performing quality assurance on Web accessibility.

EXPERIENCE STREAM 2 - WEB SPECIALIST

Recent* and significant** experience in the development of Web pages using HTML 5 as a core technology markup language.

Recent* and significant** experience working with a Content Management System.

*Recent experience providing technical Web advice to clients

Experience in performing Web accessibility assessments on Web pages.

Experience in using a ticket system to document Web requests.

EXPERIENCE STREAM 3 - WEB ANALYTICS OFFICER

Experience planning, coordinating, and/or contributing to software releases for an analytics or similar tool.

Experience coordinating projects relating to analytics.

Experience providing support to stakeholders, colleagues, supervisors, and managers on web-related issues with a focus on web analytics and/or performance measurement.

*Recent is defined as experience acquired within the last six (6) months.
**Significant is defined as work performed for a minimum of twelve (12) consecutive months.

KNOWLEDGE - STREAM 1 QUALITY CONTROL OFFICER

Knowledge of Canada.ca Content Style Guide
Knowledge of Canada.ca Content and Information Architecture Specification.
Knowledge of Web accessibility assessment techniques.

KNOWLEDGE - STREAM 2 WEB PUBLISHING SPECIALIST

Knowledge of the Standard on Web Accessibility and WCAG 2.0.
Knowledge of HTML 5.

ABILITIES – ALL STREAMS:

Ability to analyze and interpret client requirements for services.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to provide advice and make recommendations to Management.

ABILITIES – STREAM 3 WEB ANALYTICS OFFICER

Ability to establish priorities and manage competing deadlines.
Ability to work effectively with colleagues, peers, clients and stakeholders.

PERSONAL SUITABILITY:

- Judgment
- Dependability
- Initiative
- Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

Experience in using Jira as a ticket system for Web requests.

Experience conducting quality assurance on vanity URLs for Canada.ca.

Experience in the research, analysis or reporting of web analytics, trends or other statistical information, best practices or emerging tools.

Experience in publishing Web content using Adobe Experience Manager (AEM).

Experience in the web content lifecycle process.

At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

Selection may be limited to candidates who have self-declared members of one of the following equity groups: Aboriginal persons, women, person with a disability, or visible minority.

OPERATIONAL REQUIREMENTS

• Willingness to work flexible hours.
• Willingness to work overtime, often on short notice.
• Willingness to travel to other local government buildings.
• Willingness to relocate

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We will accept applications on-line only. To submit an application on-line, please click on the button "Apply online" below.

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Candidates must meet all the essential criteria in order to be appointed. However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Please note that asset qualifications, top-down and/or random selection may be used at any stage of the assessment process to identify which applications will be given further consideration.

We ask for your collaboration to ensure an efficient process but we will also try to provide some flexibility. We will not consider requests for rescheduling beyond the reasons we will outline to candidates. Candidates who do not respond to inquiries from the assessment committee by the required deadlines or fail to attend/complete the assessment without good reason may be eliminated from further consideration.

PLEASE NOTE: We will be contacting candidates via email including invitations for evaluations. Candidates are responsible for providing a valid email address that accepts email from unknown users (some email systems block these types of email). It is your responsibility to check both your jobs.gc.ca account and email account regularly to ensure that you do not miss any opportunities. Make sure to also check your junk mail folder. It is entirely your responsibility to inform us of any changes to your contact information.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.