Various Administrative Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Are you willing to work in an armed law enforcement environment?

Do you want to be part of a dynamic organization that promotes a continuous learning environment; provides interesting and challenging developmental opportunities?

The Canada Border Services Agency (CBSA) is Canada's second largest law enforcement organization, working 24/7 to protect Canada's borders by preventing high-risk people and goods from crossing into Canada while facilitating legitimate trade and travel, with over 15,000 employees working across Canada.

Intent of the process

This process will be used to staff the following positions:
Administrative Assistant (CR-04)
Marine Enforcement Clerk (CR-04)
Program Support Clerk (CR-04)
Senior Long Room Clerk (CR-04)

A pool of qualified candidates may be established to staff similar positions throughout Pacific Region.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- A secondary school diploma or employer-approved alternative*.

*The employer-approved alternatives to a secondary school diploma are:

1. A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
2. An acceptable combination of education, training and/or experience.

Note: Proof of an educational credential that is higher than the education required may be acceptable. For example, proof of a bachelor's degree may be acceptable when a secondary school diploma is required.

Degree equivalency

EXPERIENCE:
- Experience in the capture, retrieval, compilation, manipulation or archiving of data using computer software or systems.
- Experience in using Microsoft applications such as Word, Excel, outlook, or programs similar to these applications.
- Experience providing service to clients by telephone, in person or in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCE:
- Experience working with Accelerated Commercial Release Operations Support System (ACROSS).
- Experience working with Customs Commercial System (CCS).
- Experience working with cash.
- Experience working with Global Case Management System (GCMS).
- Experience working with the Systems Applications Products (SAP).
- Experience working with the Government of Canada’s various documents and records management systems (GCDOCs).
- Experience providing accounting or financial support services.
- Experience providing administrative support services to senior management.
- Experience organizing meetings, teleconferences, videoconferences, information sessions or events.
- Experience working in an enforcement or security organization.
- Experience processing import or export documentation.
- Experience using an electronic filing system.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES & SKILLS:
- Ability to plan and prioritize
- Effective oral communication
- Effective written communication

PERSONAL SUITABILITY:
- Initiative
- Dependability
- Judgement
- Dealing with difficult situations
- Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:
- In support of achieving a diversified workforce and to address under-representation of Employment Equity groups, consideration may be given to qualified candidates self-identifying as belonging to one or more of the following Employment Equity groups: Women, Aboriginal peoples, Persons with a Disability or Visible Minorities.
- Placement of affected Canada Border Services Agency employees.

Conditions of employment

CONDITIONS OF EMPLOYMENT:
The following conditions of employment are applicable to all positions:

- Reliability and Security: Reliability Status
- Overtime may be required.
- Travel may be required.
- Possess and maintain a valid unrestricted driver’s license, or the mobility normally associated with the possession of a valid driver’s license.
- Lift and carry light-weight objects such as file boxes, supplies, equipment, laptops, etc.
- Some positions may require one to work various shifts, including evening, nights and weekends.
- Some positions may require Secret security clearance.
- Some positions may require successful completion of the Canadian Firearms Safety Course.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Other information

Persons are entitled to participate in the appointment process in the official language of their choice.

For this selection process, our intention is to communicate regularly with candidates by e-mail. Candidates who apply to this selection process must provide a valid e-mail address and ensure this address is functional and accessible at all times and accepts messages from unknown users.

It is the responsibility of the candidate to notify the selection board of any pre-approved leave throughout the duration of the process in order to facilitate scheduling. Such notification should take place prior to the leave. Should a candidate be unavailable on the scheduled testing or interview date(s) due to illness, he/she must advise the board and a medical certificate may be required.

You will be required to show how you demonstrate the essential and asset qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume and answering online screening questions. It is NOT SUFFICIENT to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

You may be assessed using a variety of assessment tools, such as, but not limited to: standardized tests, written exams, interviews, simulation exercises, reference checks, self-assessments, candidate achievement record, etc.

Please note that your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

You must provide proof of your education credentials. You will be advised to provide the documents later in the process. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the Education section above.

Management may choose to invoke asset qualifications at any point of the process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.