Pharmacy Technician

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***VERY IMPORTANT NOTE: In addition to your application, you are required to answer screening questions in order to clearly demonstrate with concrete examples how you meet each essential education and experience qualification, as well as any applicable asset qualifications listed. Resumes will only be used as a secondary source to validate the information provided in your answers to the screening questions. Failure to clearly demonstrate how you meet the essential screening criteria will result in the rejection of your application. Candidates will not be solicited for incomplete or missing information.

Please note that responses such as “See CV” or “Refer to résumé” are unacceptable responses to any of the questions. Failure to provide sufficient information will result in the rejection of your application.

Asset qualifications MAY be used for screening or when selecting candidates for appointment, therefore, if you meet the Asset qualifications listed below, please be sure to clearly demonstrate this in your application.

Work environment

The creation of the Department of Indigenous Services Canada is an important development in our renewed relationship with Indigenous peoples. These structural changes will allow our government to work more effectively with Indigenous partners to provide services that improve people’s day-to-day quality of life. Our work will be based on recognition and respect for the right to self-determination.

In the First Nations and Inuit Health Branch (FNIHB) of Indigenous Services Canada, we strive to provide access to quality health services, improve health outcomes, and support greater control of the health system by First Nations and Inuit.

We are searching for collaborative and strategic individuals who enjoy working in a dynamic and energetic environment, with a strong focus on quality client service.

Intent of the process

This process may be used to establish a pool of partially and or fully qualified candidates to staff similar positions (on a permanent, term, acting, assignments/secondments, deployments or casual basis). As a result of the potential and possible use of the selection process and subsequent pool by hiring managers, we encourage individuals seeking this type of opportunity to apply.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of post-secondary school training with acceptable specialization in social science or statistics, or an acceptable combination of education, training and/or experience.

Degree equivalency

Recent and significant experience* working in a community or hospital pharmacy or drug benefit or health insurance plan.

Recent and significant experience* in providing efficient advice or services to health professionals, such as physicians or pharmacists, AND as well to patients or clients.

Experience conducting research using print and online research material and reference tools.

Experience using databases.

*Recent and significant experience is defined as experience associated with having performed a broad range of related activities which would normally be acquired over a period of approximately two (2) years within the last five (5 years).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, Bilingual imperative (BBB, CBC)

Information on language requirements

Knowledge of pharmaceutical products.
Knowledge of medical terminology and pharmacologic classification of drugs.
Knowledge of private or public health care plans in Canada, including third party adjudication.

Communication - Oral
Communication - Written
Ability to use a computer and various software efficiently and accurately, including word processing
Ability to analyze information and data and determine appropriate course of action
Demonstrating integrity and respect
Working effectively with others
Dependability
Thinking things through
Showing initiative and being action Oriented
Client-service orientation
Aboriginal cultural competency*
Ability to work effectively with First Nations, Inuit, or Métis

*The term Aboriginal cultural competency includes knowledge of Aboriginal peoples and refers to the ability to work effectively with Aboriginal peoples from different cultural backgrounds, or in settings where several cultures coexist. It includes the ability to communicate and understand the culture, and behaviours of other individuals and groups, and to make appropriate recommendations.

The following may be applied / assessed at a later date (may be needed for the job)

Pharmacy Technician Diploma

Degree equivalency

Registered Pharmacy Technician

Experience in working with Health Information Claims Processing Systems (HICPS).

Experience working with a health claims processing system.

Knowledge of health issues facing First Nations, Inuit or Metis people.

In alignment with the APEP in support of strategically increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of First Nations Inuit Health Branch (FNIHB) target population, selection may be limited to candidates self-identifying as belonging to Aboriginal peoples. Before being appointed to a position, Aboriginal candidates must complete the Affirmation of Aboriginal Affiliation Form (AAAF).

Indigenous Services Canada, First Nations and Inuit Heath Branch is committed to ensuring a fair and equitable representation and distribution of women, Aboriginal peoples, persons with disabilities and visible minorities reflective of their representation in the Canadian workforce.

Willingness and ability to work overtime on short notice.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please ensure that your email address is on your application for correspondence.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email.)

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Based on the hiring division’s needs, additional essential qualifications, asset qualifications, organizational needs, operational requirements and/or conditions of employment may be identified and applied during the assessment and/or selection of candidates.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

Candidates must ensure that they are available for any testing or interviews required.

Proof of education will be required. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

A top down approach may be used to assess and/or appoint candidates.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing.

An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor may/will be required before an offer can be made.

Successful candidates will be required to provide original documentation of proof of Canadian citizenship and must meet and maintain the Conditions of Employment throughout their employment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.