Administrative Assistant (AS-01) / Administrative Officer (AS-02)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***IMPORTANT INSTRUCTIONS TO FOLLOW FOR APPLICATION SUBMISSION***

Candidates must submit the following: VIDEO FILE

VIDEO FILE:
You must submit your video at or before the closing date of this job advertisement. Selection board members will assess the video of candidates who are meeting the essential qualifications for education and experience.

You must submit one electronic video file (in MP4 format) of no longer than five (5) minutes by answering one of the following questions regarding the essential competency “Showing initiative and being action-oriented”:

What has been the best idea that you had to improve the way that things were done in one of your past positions?
a. What was the situation?
b. What was your idea?
c. What did you do?
d. What was the outcome?

OR

Tell us about a time when you did more than what was required on the job in order to complete a project or activity.
a. What was the situation?
b. What did you do?
c. What was the outcome?

Candidates are welcome to be as innovative as they wish. For example, some may choose to feature themselves in the video while others may use animation, presentation decks with voice-overs, video clips, etc. The selection committee members will focus on the content and quality of the candidate’s response to the question, not the production-value of the video itself.

The instructions for the electronic video file are at the following link (copy/paste the link in your browser):
https://drive.google.com/open?id=1ZAEEY-PiqAuHSGpnisnOYSYZpkEywkTr

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process.

Please carefully read the "Other Information" section of this advertisement as there is important information regarding your application.

Work environment

TRANSPORT CANADA: A SMART CAREER MOVE!

Apply today for an opportunity to join Transport Canada.

We are looking for dynamic candidates that will help shape and build the future of Transport Canada. The persons selected will have the opportunity to increase their experience and expertise. We look forward to hearing from you!

Transport Canada employs over 5,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific regions, and at our Ottawa headquarters. We develop policies and enforce acts and regulations that support transportation efficiency, safety, security, durability, and align with global standards. Our vision is of a safe, secure, durable, innovative and integrated transportation system that supports trade and economic growth, a cleaner environment and the wellbeing of Canada’s middle class. Our transportation agenda thrives to adopt new ways of thinking about how we deliver services and oversee the transportation system.

We are an employer that fosters employee well-being, provides an open and respectful workplace, competitive benefits and flexible work schedules that promote work-life balance.

Intent of the process

A pool of qualified candidates will be established and may be used to staff similar positions on an permanent or temporary basis in Moncton, NB, Halifax Regional Municipality, NS and St. John's, NL.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION: (ESSENTIAL)
Successful completion of secondary school diploma according to provincial/territorial standards or a satisfactory score on the PSC test approved as an alternative to a secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE: (ESSENTIAL)
- Experience* providing administrative support services to clients or management such as:
o Filing and tracking, and/or
o Organizing meetings, and/or
o Making travel arrangements, and/or
o Processing travel claims, and/or
o Handling correspondence; and/or
o Creating documents such as letters, minutes of meetings, reports and official correspondence
- Experience* in researching, analysing AND summarizing information.
- Experience* in the application of policies or regulations

*Minimum of one year experience

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION: (ASSET)
- Post-secondary (at least 2 years)
- Graduation with a degree from a recognized post-secondary institution

Degree equivalency

EXPERIENCE: (ASSET)
- Experience in the provisions of financial services such as activities related to budgetary control, accounts payable and accounts receivable
- Experience working with databases, systems and related software programs
- Experience in delivering effective presentations or training sessions

OPERATIONAL REQUIREMENTS:
Able and willing to work overtime as required.
Able and willing to travel.
Able and willing to have flexible working hours.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
 Bilingual imperative: BBB/BBB, CBC/CBC, CCC/CCC
 English Essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

CORE COMPETENCIES: (ESSENTIAL)
- Demonstrating integrity and respect
- Thinking things through
- Working effectively with others
- Showing initiative and being action-oriented

ABILITIES: (ESSENTIAL)
- Ability to use Microsoft Excel
- Ability to revise documentations to detect errors, including formatting and make the appropriate corrections
- Ability to communicate effectively orally
- Ability to communicate effectively in writing

The following may be applied / assessed at a later date (may be needed for the job)

ABILITIES: (ASSET)
- Ability to analyze/interpret financial reports and provide recommendations
- Ability to supervise staff

Conditions of employment

Reliability Status security clearance

Secret security clearance

Possession of a valid driver’s license

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users. Should your email address change during this process, it is your responsibility to inform us.

Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Your application and your answers to the screening questions may be used to assess your ability to communicate effectively in writing.

Persons are entitled to participate in the appointment process in the official language of their choice. Please indicate your preferred official language in your application.

BEHAVIORAL INDICATORS FOR CORE COMPETENCIES:
What follows are some typical behavioral criteria. This should not be construed as a complete list.

Demonstrating integrity and respect
•Behaving consistently with the Values and Ethics Code for the Public Sector.
•Discussing ethical concerns with their supervisor or colleagues and, when necessary, seeking out and using appropriate disclosure procedures.
•Working in a manner that reflects a commitment to client service excellence.
•Actively contributing to workplace well-being and a safe, healthy and respectful workplace.
•Supporting and valuing diversity and bilingualism.
•Acting with transparency and fairness.
•Demonstrating respect for government assets and resources, and using them responsibly, including by understanding and applying relevant government policies.

Thinking things through
•Planning and adjusting their work based on a thorough understanding of their unit's business priorities and their own work objectives, and seeking clarification and direction when uncertain or confused.
•Considering multiple sources of information before formulating a view or opinion.
•Exercising sound judgment and obtaining relevant facts before making decisions.
•Analyzing setbacks and seeking feedback to learn from mistakes.

Working effectively with others
•Sharing information with work colleagues.
•Listening actively to the views of others, and respecting, considering and incorporating them.
•Recognizing the contributions and celebrating the successes of others.
•Working collaboratively and relating effectively to others, and embracing and valuing diversity.
•Demonstrating an understanding of the roles, responsibilities and workloads of colleagues, and being willing to balance personal needs with those of other team members.
•Eliciting trust, particularly by following through on commitments.
•Dealing proactively with interpersonal or personal matters that could affect their performance.
•Managing their own work-life balance and respecting that of others.

Showing initiative and being action-oriented
•Staying up to date on team goals, work processes and performance objectives.
•Translating direction into concrete work activities, making the most of available time and resources.
•Maintaining a constructive attitude in the face of change, setbacks or stressful situations, and remaining open to new solutions or approaches.
•Communicating ideas, views and concerns effectively and respectfully, and actively participating in exchanges of ideas with others.
•Identifying early warning signs of potential problems, and alerting the manager/supervisor and others, as needed.
•Embracing change and actively looking for opportunities to learn and develop professionally and personally.
•Contributing to and participating in process improvements and new approaches.
•Pursuing operational efficiencies, demonstrating an appreciation of the importance of value for money, including by willingly adopting new and more efficient ways of working.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.