Office Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE: Communication with applicants will take place by e-mail, including invitations to electronic or written tests and interviews. Applicants who apply to this selection process must include in their application a valid e-mail address that is functional and accepts messages from unknown users at all times. If at any time you need to up-date your e-mail information, you must contact HR directly at the address below.

Please be aware that failure to reply to emails within the specified time frame will result in elimination from this process.

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System (PSRS). Following are some of the benefits associated with applying on-line.

* Applicants can create a profile and a résumé that can be used when applying for other processes without having to recreate a new application each time.
* Applicants can modify their application/résumé at anytime BEFORE the closing date indicated on the job advertisement.
* Applicants can verify the status of their applications, at any time.
* Applicants can be notified electronically of tests or interviews and results.
* For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please click on the button "Apply Now" below.

Persons with disabilities preventing them from applying on-line, are asked to contact 1-800-645-5605.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION. Your responses may be used to assess your written communication.

Proof of education will be requested at the assessment stage of this process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, PSC tests and reference checks. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates

Other considerations may be a deciding factor in choosing the person to be appointed from the pool (i.e. other qualifications deemed relevant, organizational needs, and/or operational needs).

Please note that the 'Notification of Consideration' and 'Notification of Proposed Appointment' will be posted on-line on the JOBS.GC.CA website. The onus is on candidates to check JOBS.GC.CA for notifications regarding this appointment process. Notifications will not be sent by other means such as electronic mail or regular mail.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Intent of the process

A pool of qualified candidates may be established with various language requirements and/or profiles, English Essential, Bilingual Imperative BBB/BBB, and may be used to staff similar term and/or permanent positions within the Canada Border Services Agency, as well as other Federal organizations.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 3,000 words (maximum) "Please submit a cover letter clearly stating, with headings and concrete examples, how you meet the EXPERIENCE CRITERIA noted as well as the ASSET qualifications if applicable. This submission will be used to assess your ability to communicate effectively in writing."

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
The minimum standard is:
Successful completion of two years of secondary school or employer-approved alternatives (see Note 1).
Notes:
1.The employer-approved alternatives to two years of secondary school are:
◦A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
◦An acceptable combination of education, training and/or experience.

Candidates who meet either of the following criteria must be accepted as meeting the two years of secondary school requirement:
a.Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
b.Candidates who have been appointed or deployed for an indeterminate period to a position in the CR classification.

Degree equivalency

EXPERIENCE:
Experience in providing services in a client-focused environment.
Experience in providing administrative support services*.
Significant** experience in the use of Microsoft Outlook, Word and Excel.

Definitions
* Administrative support services is defined as but not limited to: managing agendas, scheduling and organizing meetings/teleconferences, preparing and collating meeting file folders and background materials, procuring office equipment and supplies, maintaining a filing system, coordinating travel and/or logistics, in an office environment.

** Significant is defined as the depth and breadth of experience normally associated with having performed a broad range of activities related to this task which are acquired over a period of at least one (1) year.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, Bilingual Imperative BBB/BBB

Information on language requirements

ABILITIES:
Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to organize work, to establish priorities, and to meet deadlines
Ability to work under pressure
Ability to proofread correspondence to ensure content quality, completeness and accuracy

PERSONAL SUITABILITY:
Working effectively with others
Showing initiative and being action-oriented
Client-Oriented

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION:
Successful completion of a post-secondary program or certificate from a recognized institution.

Degree equivalency

EXPERIENCE:
Experience in inputting and extracting financial data using an SAP equivalent financial system.
Experience in using a budget and/or salary forecasting system.
Experience responding to inquiries from external venders regarding issues related to financial transactions.
Experience in using the government travel system and applying processes and procedures regarding hospitality and travel in the federal government.
Experience in disposing of assets and/or vehicles in accordance with Treasury Board's Directive on Disposal of Surplus Materiel.
Experience in using a fleet management information system or database.
Experience in supporting an Information Technology (IT) Specialist in an IT environment.
Experience in offering administrative support services in human resources.
Experience in managing a manager or supervisor’s calendar and email.
Experience in working with a document repository system.

ORGANIZATIONAL NEEDS:
The Canada Border Services Agency is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as being a member of one or more of the following EE groups: Aboriginal peoples, persons with disabilities, women and visible minorities.

OPERATIONAL REQUIREMENTS:
Available to work overtime occasionally.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.