Various Programs Support / Administrative Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please note there are seven (7) categories of positions with different experience requirements:

1. Finance Officer
2. Project Officer
3. Human Resources Officer
4. Accommodations Officer
5. Administrative / Executive Assistant
6. IM / Atip
7. Web Publisher

---------------------------------------------- HOW TO APPLY? ----------------------------------------------

The process to file your applications requires you to:

1. Submit your resume and make sure to mention all relevant information associated with the position's requirements to show that you are the ideal candidate.

2. Following the closing date of the poster, only the applicants who have answered "yes" to all essential education and experience and provided the necessary information in their application will receive a document asking additional information to be completed by May 13, 2019.

3. Interviews will be taking place between May 30th, 2019 and June 7th, 2019.

Advice: Please make sure to clearly detail your experiences in your responses. Do not assume that the screening committee has prior knowledge of your history.
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Please note:

- Written communication and Analytical Thinking are being evaluated throughout the process (the answers you will provide to the screening questions, exchanges and emails).

- Possible work locations across Canada, depending on vacancies.

Work environment

Innovation, Science and Economic Development Canada (ISED) is proud to be one of the winners of the Canada's Top 100 Employers 2019 competition. This competition recognizes Canadian employers with exceptional human resources programs and forward-thinking workplace policies.

ISED offers a wide variety of unique career opportunities and prioritizes advancement, professional development, and continuing education. Employees have the opportunity to join employee-lead networks, participate in on-the-job training and access other career development tools and programs to continuously progress on a professional and personal level.

ISED strives to build a culture that enshrines mental health, safety and well-being in all aspects of the workplace through collaboration, inclusivity and respect. To support employee wellness, employees have access to resources such as our new Canadian Innovation Centre for Mental Health in the Workplace. This centre promotes a safe, respectful and inclusive space for employees to share, support, network, and collaborate and attend seminars on mental health and well-being. Events include seminars on mental health and well-being, yoga, mindfulness, and more.

ISED has also modernized the workplace in order to attract, retain and encourage public servants to work smarter, greener and healthier to better serve Canadians.

Intent of the process

A pool of qualified or partially qualified candidates may be created to staff similar positions with various tenures (indeterminate, deployment, specified period, assignment, secondment), various security requirements and various language profiles. By default and in the interest of the greater public service, pools created as a result of collective staffing processes at ISED will be shared with other government departments.

Positions to be filled: 20

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION:

- A secondary school diploma or *employer-approved alternatives.

*The employer-approved alternatives to a secondary school diploma are:

- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma.

OR

- An acceptable combination of education and experience, including at least 3 years’ experience in support or client service.

Degree equivalency

ESSENTIAL EXPERIENCE:

- Experience providing services to internal and/or external clients.

- Experience using the Microsoft Office Suite or other similar software.

- Experience in providing guidance or recommendations to management.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- Bilingual Imperative BBB/BBB
- Bilingual Imperative CBC/CBC
- Bilingual Imperative CCC/CCC
- English or French Essential

Information on language requirements

Finance Officer
- Experience in the provision of financial and administrative services.

- Experience in preparing, analyzing and providing advice on budgetary forecasts, or budget reports, salary or non-salary forecasting.

Project Officer
- Experience in writing, researching, analyzing and/or consolidating information to prepare various documentations such as but not limited to: Correspondence, Reports, briefing notes, presentations and plans.

- Experience in coordinating planning and reporting activities.

Human Resources Officer
- Experience in supporting HR planning and other human resources services, such as but not limited to recruiting, training, etc.

Accommodations Officer
- Experience in coordinating and managing the ongoing maintenance of building, construction or renovations projects including tenant services.

- Experience in responding to building system failure requests.

- Experience in coordinating moves and installations projects.

Administrative / Executive Assistant
- Experience in providing administrative services and managing the day-to-day operations (i.e. managing the agenda, scheduling meeting, conferences etc.), in a senior management environment.

IM / Atip
- Experience in developing and delivering training and awareness sessions.

Web Publisher
- Experience in designing, creating and maintaining web content, such as webpages, websites and web-based products (e.g. interactive forms, maps and other applications).

- Experience using authoring software (such as Adobe Acrobat Pro, Dreamweaver or similar products), programming and scripting languages (such as HTML, Java and C++) and database management systems.

COMPETENCIES:

- Achieving results: Organizes, alters behaviors and/or attitudes when faced with new information, and carries out work by initiating action, to accomplish established objectives in the most effective, efficient and timely manner, as well as in new or different ways, to add value in delivering a quality service.

- Judgement: Implies the ability to analyze information, identify key issues, relationships or objectives, diagnose opportunities, make sound inferences from available information, and draw logical conclusions. The thinking process may be linear, using cause and effect relationships to analyze problems in a step-by-step way. At the highest level, the thinking process is often patterned, demonstrating insight by making connections between situations or things that are not obviously related, and making effective decisions with the best information available.

- Effective interactive communication: Expressing and transmitting information with consistency and clarity, using active listening techniques in order to effectively understand provided feedback, summarizing information according to the audience in order to promote engagement and increase understanding.

- Written communication: Ability to produce clear, concise, logical and grammatically correct written material to effectively exchange information and ideas with others.

- Planning and organizing: Developing, implementing, evaluating and adjusting plans to reach goals, while ensuring the optimal use of resources.

- Analytical thinking: Implies the ability to analyze information, identify key issues, relationships or objectives, diagnose opportunities, make sound inferences from available information, and draw logical conclusions. The thinking process may be linear, using cause and effect relationships to analyze problems in a step-by-step way. At the highest level, the thinking process is often patterned, demonstrating insight by making connections between situations or things that are not obviously related, and making effective decisions with the best information available.

- Attention to detail (Category 7 only): The ability to achieve thoroughness and accuracy when accomplishing a task.

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION

- Post-secondary education with a specialization in a field relevant to the position or an acceptable combination of education, training and experience.

Degree equivalency

OPERATIONAL REQUIREMENTS

Depending on the position to staff, operational requirements could apply such as:

- Willingness and ability to work overtime
- Willingness and ability to travel

Conditions of employment

CONDITIONS OF EMPLOYMENT:

- Various security profiles (reliability or secret).

*Managers may establish conditions of employment (e.g.: variable hours, overtime or travel) specific to the position being staffed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please make sure to read all points listed below, given that this section contains important information about the application process.

- Reference checks may be conducted.

- You may be required to meet the asset qualifications, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing you amongst the other qualified candidates. Please note that one, some or all of these qualifications could be used at any stage of the staffing process.

- It is your responsibility to provide appropriate examples that illustrate how you meet each essential qualification. Failing to do so could result in your application being rejected.

- You are entitled to participate in the appointment process in the official language of your choice.

- You are already a Federal Government employee at the AS-03/PM-03 group and level or equivalent? Your application may be considered for deployment opportunities.

- An assignment/secondment or an acting appointment is a temporary resourcing option for Federal Government employees. The approval of your substantive supervisor will be required before an offer can be made.

- Please ensure you indicate your Personal Record Identifier (PRI), your substantive group and level and your employment status in your application.

- Communication for this process will be sent via email. It is your responsibility to ensure you provide accurate and updated contact information. When you apply to this selection process, you should include an email address that accepts email from unknown users (some email systems block these types of email).

- Acknowledgment of receipt of applications will not be sent.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.