Licencing Officer (Yukon and British Columbia)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please note that this process may now also be used to staff potential similar positions within Metro Vancouver. Please identify in your application if you are interested in positions in Whitehorse, Yukon or Vancouver, BC.

Duties

Duties include:
• applying and communicating operating policies, procedures, standards and tools in a client service environment,
• reviewing, renewing or amending licenses or license applications,
• determining if legal requirements and documentation of license applications are met,
• recommending licences be issued or denied,
• providing written and verbal feedback to internal and external clients, and
• information management.

Fisheries and Oceans Canada encourages interested candidates with strong organization, client service, and information management skills to apply.

Work environment

Fisheries and Oceans Canada is seeking candidates with an interest in a public-facing and detail-oriented role as a Licensing Officer for the Yukon Transboundary Rivers Area, Resource Management Program based out of Whitehorse. This position requires skillful interaction with members of the public in order to provide service to Canadians while ensuring regulatory compliance is maintained.

Intent of the process

This process will be used to fill one (1) PM-02 position within the Yukon Transboundary Rivers Area, Resource Management Program (Whitehorse). A pool of qualified candidates will also be established to fill possible future openings of similar positions at various tenures within the Yukon Transboundary Rivers Area. A pool of qualified candidates may also be established to fill possible future openings of similar positions at various tenures within Metro Vancouver.

It is anticipated that the pool will be in place and available for use by hiring Managers in September 2019.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 5,000 words (maximum) "to express interest and include any other relevant information not submitted elsewhere within the application."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or employer approved alternatives. The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
• Experience providing procedural advice to clients in person and in writing
• Experience providing customer or client service in support of a program
• Experience verifying information and accurately transacting within in electronic systems
• Experience working with computers using word processing, spreadsheets and email programs such as Microsoft Word, Excel and Outlook

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education:
• Post secondary diploma or degree in a field relevant to the position

Degree equivalency

Experience:
• Experience in maintaining electronic databases
• Experience in supporting improvement of information management systems
• Experience in the interpretation or application of Acts, Regulations or policies
• Experience in analyzing, summarizing and making recommendations in support of policy or program development
• Experience administering or issuing licences, permits, authorizations or approvals
• Experience in initiating corrective action to meet client or organizational needs

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Competencies:
• Demonstrating integrity and respect
• Dependability
• Attention to detail
• Thinking things through
• Working effectively with others

Ability:
• Ability to communicate effectively orally and in writing in English
• Ability to solve problems
• Ability to organize
• Ability to work effectively under pressure

The following may be applied / assessed at a later date (may be needed for the job)

Knowledge:
• Knowledge of Fisheries and Oceans Canada’s mandate
• Knowledge of commercial, recreational or First Nation fisheries in British Columbia or Yukon

Abilities:
• Ability to plan and prioritize work and resources
• Ability to communicate effectively orally and in writing in French

Operational Requirements:
• Willingness to periodically work overtime
• Willingness to attain training and maintain certifications for mandatory Health & Safety and departmental requirements

Conditions of employment

Reliability Status security clearance

Condition(s) of Employment:
• Health Canada Medical Clearance
• Possession of a valid Class 5 Driver’s Licence (or equivalent)

Condition(s) of Employment must be met and maintained throughout the duration of appointment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please submit your application online through the online application portal at jobs.gc.ca.

IMPORTANT NOTE: Applicants must clearly demonstrate within their answers to the SCREENING QUESTIONS found within the online application how they meet each education and experience factor listed in the ESSENTIAL and ASSET QUALIFICATIONS by using concrete examples. Please note that it is not sufficient to only state that the qualification is met. Resumes may be used as a secondary source to validate the experiences described.

Failure to clearly demonstrate how you meet the ESSENTIAL and ASSET SCREENING CRITERIA (Education and Experience) may result in the rejection of your application. Applicants will not be solicited for incomplete or possible missing information.

All information obtained throughout the selection process, from the time of application to the conclusion of the process, may be used for evaluation purposes.

An interview will be administered.

A written examination and other assessment methods may be administered.

Reference checks will be administered.

Depending on the position to be staffed, any of the following asset qualifications may also be deemed as an essential qualification and only candidates and persons with a priority entitlement who possess those qualifications will be considered for that specific vacancy.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.