Various Administrative Positions

Update: The closing date has been extended.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*** NOTE: Candidates MUST submit their application through the online system available at: jobs.gc.ca. Applications submitted in any other format will not be accepted. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact the CBSA Recruitment team AND receive approval to apply via an alternate means PRIOR to the closing date.

When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences) as well as any Asset Qualifications (if applicable).
 
When answering the screening questions, remember that the assessment board cannot make assumptions about your Education and Experience. It is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples with significant details to explain WHEN, WHERE and HOW you acquired each qualification. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview.
 
Candidates must also submit a resume with their application, which will only be used to validate the information provided in their answers to the screening questions.
 
Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Work environment

Do you want to be part of a dynamic organization that promotes a continuous learning environment; provides interesting and challenging developmental opportunities?

The Canada Border Services Agency is looking for talented candidates to fill various administrative positions at the CR-04, CR-05, AS-01 groups and levels.

The Canada Border Services Agency is Canada's second largest law enforcement organization, working 24/7 to protect Canada's borders by preventing high-risk people and goods from crossing into Canada while facilitating legitimate trade and travel, with over 15,000 employees working across Canada.

With many of offices and service locations within the National Capital region, the Canada Border Services Agency has the right position for you.

Intent of the process

Committed to people and service excellence, the Canada Border Service Agency is moving towards a multi-level staffing approach through the use of one selection process for positions with different group and levels. As such, if you are considering a career with the CBSA, you are highly encouraged to apply. By doing so, you will have access to a greater number of job opportunities through only one selection process.

A pool of partially or fully qualified candidates may be established from this selection process and may be used to staff similar positions with various tenures, various linguistic profiles as well as various security clearances within the Canada Border Services Agency.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

We encourage you to identify any skills, competencies and/or experiences you acquired through a career with the Canadian Armed Forces.

EDUCATION:
- A secondary school diploma or employer-approved alternative*.

*The employer-approved alternative is an acceptable combination of education, training and/or experience**.

**NOTE: For this process, the "acceptable combination" is defined as successful completion of two (2) years of secondary school combined with relevant experience (3 years or more)

Degree equivalency

EXPERIENCE:
EX1: Experience in providing administrative services to Senior management such as: management of agenda, meeting calendar, scheduling, organizing logistics for conferences or meetings, travel arrangements and claims, preparation of minutes and follow-up.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

THE EXPERIENCE QUALIFICATIONS BELOW MAY BE APPLIED AS ESSENTIAL QUALIFICATIONS OR ASSET QUALIFICATIONS DEPENDING ON THE POSITION TO BE STAFFED:
EX2: Experience working with financial information such as: budget tracking and forecasting, acquisition card reconciliation or managing petty cash.

EX3: Experience using a financial system.

EX4: Experience using records information systems, such as: Apollo, GCDocs or a similar system.

EX5: Experience in providing general administrative services such as: extracting, drafting, editing or reviewing correspondence or coordinating events, such as: conferences, meetings or training.

EX6: Experience in conducting research, explaining, clarifying and providing guidance to internal and external clients.

EX7: Experience in providing administrative support services in staffing.

EX8: Experience in using a human resources system for both inquiry and data entry activities.

EX9: Work experience with the Public Service Resourcing System (PSRS).

EX10: Completion of the training Staffing for Staffing Assistants (P803).

EX11: Experience in providing administrative support services in classification.

EX12: Experience in interacting with colleagues, management and internal or external clients to exchange information and to respond to action requests.

EX13: Experience in collecting or analyzing information on various trends, initiatives in order to generate statistics or reports or briefing notes or presentation.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative (CBC/CBC) or
Bilingual Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

COMPETENCIES:
- Oral communication
- Written communication
- Being organized
- Information Seeking
- Analytical Thinking
- Service Excellence
- Autonomy
- Ability to work in a team

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:
- As an equal opportunity employer, the Canada Border Services Agency(CBSA) is committed to achieving a skilled, diversified workforce reflective of Canadian population. We encourage members of the following designated groups to apply and also to self-identify: women, members of visible minority groups, aboriginal people and persons with disability. Preference may be given to candidates who are members of an Employment Equity group.

- Placement of CBSA employees affected by Workforce Adjustment

OPERATIONAL REQUIREMENTS:
- Some positions may require a willingness and ability to work overtime with a short notice as required.

- Some positions may require a willingness and ability to travel, with advance notice.

Conditions of employment

Reliability Status security clearance - or Secret security clearance.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please identify clearly for which position(s) you are submitting an application.

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ASSESSMENT
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Candidates must meet all the essential qualifications to be appointed to a position.

You may be assessed using a variety of assessment tools, such as, but not limited to: standardized tests, written exams, interviews, simulation exercises, reference checks, recent and past performance evaluations, self-assessments, candidate achievement record, etc.

Please note that your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

You must provide proof of your education credentials.  If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the Education section above. 

LEAVE/ABSENCES DURING THIS SELECTION PROCESS: It is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date) 4) Religious reasons or 5) Participation in an assessment for another selection process.

Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

Management may choose to invoke an asset(s) at any point of the process.

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OFFICIAL LANGUAGE
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Persons are entitled to participate in the selection process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Official language proficiency: due to its unique character, this essential qualification could be assessed and required solely upon appointment. It is therefore the candidate’s responsibility to inform the person in charge of the selection process if he/she obtains the linguistic requirements after the pool has been established. Also, a person who initially failed linguistic testing could be introduced into the pool of qualified candidates during the pool’s validity period if he/she is assessed again through another selection process or following linguistic training.

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COMMUNICATION
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Communication for this process will be sent via email. Applicants MUST check their e-mail accounts frequently as there may be a deadline for responses.It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Please note that we will have to consider that you are no longer interested in participating in the selection process and that you have withdrawn your candidacy should you not provide us with an up-to-date email address or respond to our communications.

If you need to communicate with us during any stage of this process, please indicate the selection process number in the subject field of your email.

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OTHER INFORMATION
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Please ensure that your Personal Record Identifier (PRI) is included in your application.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Indeterminate employees at the same group and level or equivalent could be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

An assignment/secondment or an acting appointment requires approval of your supervisor.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.