Housing Operations Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Working at the Canadian Forces Housing Agency (CFHA) will give you the chance to learn, excel and engage in meaningful work by providing housing services to Canadian Armed Forces members and their families. We are a team of 300 federal public servants who work hard to ensure that Canadian Armed Forces families have a good quality of life while living in Department of National Defence housing. We have close to 200 employees at our Housing Services Centres across Canada and 100 employees at our Head Office in Ottawa.

Is this the job for you?

Do you have experience in home inspections and helping customers resolve technical housing issues?

This position will be working from our base site in Moose Jaw, Saskatchewan with required travel to our Dundurn site at least one to two days per week.

The main duties of this position include but is not limited to the following:

• Provision of support services related to housing, facilities, real assets and customer service at local site of a small housing service centre of Canadian Forces Housing Agency.
• Identify repair maintenance work to prepare houses for allocation.
• Raise and manage work orders and contracts with respect to technical operational issues.
• Monitor and verify that work performed by various trades is carried out in accordance with contract requirements and all applicable federal, provincial and municipal code standards with authority to accept, reject or reverse work performed.
• Carry out responsive and preventative maintenance inspections on our residential housing units with focus on health and safety and protection of Canadian Forces Housing Agency assets and housing occupants.
• Provide recommendations and advice to management, occupants, contractors and clients on maintenance projects, capital upgrades and improvements.
• Delivery of allocation services to customers and resolve customer problems.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education: A secondary school diploma or employer-approved alternatives.

The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public-Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience.

Degree equivalency

- Experience conducting inspections and determining maintenance requirements of residential housing.
- Experience in the use of software such as Microsoft Excel, Word or Outlook.

- Knowledge of contracting procedures.
- Knowledge of cost estimating and expenditure control techniques.

- Ability to read and interpret codes, standards, specifications, drawing and other technical documents and materials used in residential construction and renovations.
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.
- Ability to prioritize.

- Client service orientation.
- Judgement.
- Initiative.
- Dependability.
- Effective interpersonal relationships.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

OPERATIONAL REQUIREMENTS:

- There is a requirement to limit vacation between the months of May and September.
- Willing and able to meet the occasional requirement to work in confined areas such as crawl spaces or at heights such as second storey roofs.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

- Possession of a valid journeyman’s certificate in a residential building trade or certification as an engineering technologist or technician.

Degree equivalency

- A minimum of one year experience conducting inspections and determining maintenance requirements of residential housing.
- Equivalent of 5 years experience as a journeyman in a construction domain.
- Experience in Project Management.

Conditions of employment

Reliability Status security clearance

- Willing and able to travel minimum 1 to 2 days per week from Moose Jaw to Dundurn satellite site.
- A valid, unrestricted drivers’ licence holding a qualification (class 5).
- Eligibility and willingness to obtain the DND 404 military driver’s licence.
- To wear and/or utilize necessary clothing or equipment in compliance with safety regulations.

Candidates must meet and maintain the above condition of employment throughout their employment

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Our intention is to communicate with candidates via email.

Only applications submitted online via the jobs.gc.ca will be considered.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

You must provide proof of your education credentials.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. If you meet them, please demonstrate in your application.

An interview may be administered. A written examination may be administered. Reference checks may be sought.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Indeterminate employees at the same group and level or equivalent may be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.