Reporting Specialist (AS-05), Relationship Manager (AS-05), ASC Manager (AS-06)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Only applications received directly via the System (https://www.canada.ca/en/public-service-commission/jobs/services/public-service-jobs.html) will be accepted. If you require accommodation for any reason, you must contact the HR Advisor listed below before the closing date.

If you do not clearly demonstrate how you meet all screening criteria, your application will be rejected. Your application may also be rejected if it has incomplete information. We will not contact you to request information that is missing from your application

Duties

Our work makes a positive contribution to provide support to the Canadian Armed Forces (CAF) in their operations and missions at home and abroad. As a civilian employee, you will be an essential part of the Defence Team.

Work environment

Working at Department of National Defence is for you, if you: ‎
• MAKE THINGS HAPPEN: Tackling complex challenges and problem-solving;
• TAKE RESPONSIBILITY: Based on confidence in your judgment and the service you provide;
• STRIVE FOR EXCELLENCE: Committing to continuous learning.

What do you need to know about us: What are ASCs (Analytics Service Centres)?

ADM (DIA) officially stood up in July 2018 with the mission to provide strategic leadership, governance and guidance to successfully transition the Department of National Defence/Canadian Armed Forces (DND/CAF) to a data-driven organization, with people who manage data as an enterprise asset and use it effectively for evidence-based decision-making. The new branch will be instrumental in DND/CAF embracing a data-driven culture and harnessing the utility of data through the application of analytics to drive deliberate decisions and measurable actions to create a more agile and innovative enterprise.

A primary focus for ADM (DIA) is the establishment and implementation of Analytic Support Centres (ASCs) across DND/CAF. Each Level One (L1) organization within the DND/CAF is expected to establish an ASC to enable and support analytics users within their structure. The L1 ASCs will form a network of federated enablers, using a hub-and-spoke model, where ADM (DIA) is the hub, and the L1/stakeholder ASCs are the spokes. It is envisioned that a number of L1s may require analytics on a broader scale, due to geographic dispersion, higher numbers of L2s, client needs and/or maturity; therefore they may implement more than one ASC and operate a hub-and-spoke model within their organizational structure.

To satisfy this emerging enterprise network of ASCs, in excess of 150 positions have been identified for staffing most within the AS-02/03/04/05/06 levels. These are not your typical Administrative positions. Consider the attached SOMCs.

Come work for one of Canada’s most dynamic organizations, with a mission of protecting Canada and Canadian interests and values, while contributing to international peace and security. The Department of National Defence (DND) is a department like no other. DND and the Canadian Armed Forces (CAF) are together the largest federal government department, and the only department where military members work alongside civilians.

Candidates working outside the National Capital Region are co-located in regional offices or at Canadian Armed Forces Bases or Wings.

Join the Defence Team and you will also benefit from:
• Flexible work arrangements
• Coaching and Mentoring
• Specialized In-House Training

Intent of the process

The result of this process will be used to create a pool of partially qualified candidates to staff current and future AS-05 and AS-06 positions in Analytics Service Centres within DND, across Canada.

Positions to be staffed at DND:
Reporting Specialist (AS-05),
Relationship Manager (AS-05),
ASC Manager (AS-06).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Graduation with a degree from a recognized post-secondary institution with acceptable specialization in Information Science, Analytics, Computer Science, Economics, Sociology, Statistics or in any other field relevant to the work to be performed.

Note: The courses for the specialization must be acceptable and must have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization.

Degree equivalency

Experience:
AS-05 / AS-06
Experience conducting research (problem definition, data collection, analysis and interpretation, reporting).
Experience providing written reports, briefing notes, memoranda and / or other official documents to senior management committees or working groups.
Experience identifying and analyzing problems and making recommendations to senior management.
Experience managing and negotiating with clients, service providers, and stakeholders.

Position 1: AS-05
Experience in development performance measurement metrics, tracking and reporting on progress.
Experience in the analysis of system data, identification of incorrect values, or developing options for resolution.
Experience Conducting advanced quantitative analyses and preparing reports and presentations.

Position 2: AS-05
Experience supervising a team.
Experience in the coordination of solution implémentations.
Experience in developing and delivering presentations and training.
Experience in Performance Management.

Position 3: AS-06
Experience in strategic and corporate planning and reporting as well as performance management.
Experience providing advice and guidance to senior management.
Experience managing human resources and financial resources.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Positions 1 & 2: Reporting Specialist and Relationship Manager (AS-05)
Experience in crafting or maintaining Business Intelligence or Defence Analytics products to support decision making.
Experience in the development and implementation of data collection tools.
Experience in analyzing system data, determining incorrect values, or developing solutions.
Experience using Defence Resource Management Information System (DRMIS), SAP, Business Objects Web Intelligence.
Experience in liaising with another government organization (federal, provincial or territorial).

Position 3: ASC Manager (AS-06)
Experience in any of the following within the Analytics field:
- Establishing and maintaining a Data Analytics Program Center.
- Coordinating service delivery with other Data Analytics Program Centers
- Identifying and engaging with potential clients, to build awareness and support for Analytics
- Participating in Analytics governance forums as required
- Monitoring trends in Analytics to identify best practices and opportunities to expand ASC service delivery offerings.
- Structuring the delivery of the overall data analytics program and its related services.
- Supporting the various initiatives performed in a data analytics program
- Providing administrative support to the data analytics program
- Providing performance management support to the data analytics program.
- Reporting with various datasets on the data analytics

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Various linguistic bilingual profiles depending on the position requirements.

Information on language requirements

Ability:
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to set priorities and organize workload in order to meet deadlines.
Ability to provide functional guidance and advice.
Ability to research and analyze information.

Personal Suitability:
Effective interpersonal skills.
Initiative.
Discretion.
Judgement
Thinking things through

The following may be applied / assessed at a later date (may be needed for the job)

Education:
Certificate in Data Analytics, Big Data or Predictive Data
Master degree in Big Data Analytics

Degree equivalency

Operational Requirements:
Willing and able to work overtime on short notice and flexible hours as required

Conditions of employment

Reliability and Security:
Security clearances dependent on the position to be filled: Reliability, Secret

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

A role play may be administered.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your personal Record Identifier (PRI) is included in your application.

Proof of your education credentials will be required at a later date.

Breadth and depth of the assessed qualifications may be considered.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Employees occupying an indeterminate position at the same group and level or equivalent, may be considered first for deployment.

Asset qualifications MAY be used for the screening or when selecting candidates for appointment, therefore, if you meet the asset EDUCATION and/or EXPERIENCE qualification(s) listed above, please be sure to clearly demonstrate this in your application.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Reference contacts are not restricted to the list of names given by the candidate. The Selection Committee reserves the right to contact other references.

By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Please note that the “Notice of Consideration” (first notification) and the “Notification of Appointment or Proposal of Appointment” (second notification) will only be available through jobs.gc.ca. It is your responsibility to check for notifications on this site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted.

The top-down method may be used during any stage of the selection process. Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.