Receptionist/Admin Clerk, Case File Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education (Receptionist/Admin Clerk, Case File Assistant):
- Successful completion of secondary school or an acceptable combination of education, training, and/or experience.

Degree equivalency

Experience (Receptionist/Admin Clerk):
- Experience in providing administrative support services.
- Experience processing and distributing correspondence.

Experience (Case File Assistant):
- Experience providing legal or administrative support.
- Experience using a legal filing system or database software.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications - Experience (Receptionist/Admin Clerk):
- Experience working in a legal environment.

Asset Qualifications - Knowledge (Receptionist/Admin Clerk):
- Knowledge of using software applications for legal files, tracking systems and databases.
- Knowledge of legal terminology.
- Knowledge of legal practices and procedures.

Operational Requirements (Receptionist/Admin Clerk, Case File Assistant):
- Willingness and ability to work overtime when required.
- Willingness and ability to work on weekends.
- Willingness and ability to travel when required.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge (Receptionist/Admin Clerk):
- Knowledge of general office administration and procedures.

Knowledge (Case File Assistant):
- Knowledge of general office administration and procedures.
- Knowledge of legal terminology.
- Knowledge of legal practices and procedures.

Competencies (Receptionist/Admin Clerk, Case File Assistant):
- Communication
- Working effectively with others.
- Showing initiative and being action oriented.
- Thinking things through.
- Judgement
- Dependability

Abilities (Receptionist/Admin Clerk, Case File Assistant):
- Ability to plan and organize work.
- Ability to use Microsoft Office Suite (such as Word, Outlook, PowerPoint or Excel).

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Needs (Receptionist/Admin Clerk, Case File Assistant):
The organization is committed to establishing and maintaining a representative workforce. Qualified applicants who self-declare as members of a visible minority group, Aboriginal peoples, persons with disabilities and/or women, may be selected for appointment to fulfill organizational needs.

Conditions of employment

Reliability Status security clearance for Receptionist/Admin Clerk.
Secret security clearance for Case File Assistant.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.