Scientific Systems Technologist – Site Support

Update: Amendment to experience qualification #2 and addition to the asset qualifications.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*** ONLY ONLINE APPLICATIONS WILL BE ACCEPTED ***

All job applications must therefore be submitted through the jobs.gc.ca site.
To submit an application online, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications if applicable. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

POSITION UNDER REVIEW
**Please note that the position is currently under classification review. The current classification of the positions is (FSLT-02 / EG-04) however, as a result of a review, the position may be reclassified to a different group and level. Once the classification of the position is determined, we will have confirmation of the established group and level for this position. Should the classification not be completed upon completion of the process, we will proceed with indeterminate appointments of qualified candidates at the (group/level) group and level, and we will proceed with a reclassification of the employee afterwards.

Duties

In support of multi-laboratory forensic science service delivery to internal and external clients of National Forensic Laboratory Services (NFLS), the National DNA Data Bank (NDDB), and related programs:
• Interprets analyses, defines, and documents requirements and recommends solutions with respect to the planning, development, implementation, integration or maintenance, of forensic laboratory IT infrastructure components such as Local Area Network, Municipal Area Network and Wide Area Network (LAN/MAN/WAN), workstation, server and mainframe operations.
• Evaluates, installs, maintains, troubleshoots, upgrades, documents and administers the use and replacement of LAN/MAN/WAN, mainframe, servers, workstations and peripheral equipment, related networking and operating system software.
• Evaluates, installs, troubleshoots, upgrades, documents and administers forensic laboratory IT systems, including scientific instrument controllers and supporting software, to support chain of custody of scientific evidence, laboratory workflow, and file management as required in a forensic laboratory environment.
• Provides technical advice, training and assistance to management, colleagues and clients and is a subject matter resource on technical aspects of database management systems including Laboratory Information Management Systems (LIMS), security standards and components of the forensic laboratory IT infrastructure and their operation.
• Plans, develops, tests, installs or upgrades database servers, database development tools and user productivity tools for a forensic laboratory system and for its external partner organizations.
• Monitors the allocation of storage, processor and network resources to all database management systems including LIMS and their associated user communities; manages user account profiles, and takes steps for ensuring database security and availability including database back-up and recovery.
• Participates in discussions with colleagues, clients, technical advisors and managers to explain issues of a technical nature or to resolve technical issues.
• Maintains knowledge of trends and developments in all IT infrastructure components, data administration, and database management.
• Participates in projects, occasionally leads short-term projects and/or supervises contractors in support of forensic laboratory system operations.
• Complies with international laboratory accreditation requirements.

Work environment

As an employer of choice for over 28,000 men and women, the RCMP promises a career like no other. With over 140 years of tradition and service, the RCMP is Canada’s national police service. Proud of our traditions and confident in meeting future challenges, we commit to preserve the peace, uphold the law and provide quality service in partnership with our communities.

**Work Locations : Royal Canadian Mounted Police
1. 1200 Vanier Parkway, Ottawa ON K1A 0R2 and
2. 100 Eglantine Driveway, Ottawa ON
Travel between these two sites will be required

Physical:
Work is performed in an open office environment, resulting in frequent distractions from office conversations, telephones, interruptions from colleagues and a lack of privacy.

Work is performed sitting at a computer workstation for extended periods, troubleshooting client information technology problems in multi-floored laboratory and office environments, moving equipment and installing and testing user hardware and software, which requires occasional heavy lifting.

Work is also conducted in a forensic laboratory environment where there is exposure to a variety of occupational hazards (biological, chemical, physical), some of which are not readily identifiable so awareness of risks must be maintained and appropriate safety procedures adhered to; there is a requirement to wear personal protective equipment as required.

May involve exposure to electrical shock when conducting electronic equipment maintenance and repair, and exposure to injury when lifting and moving electronic equipment.

Psychological:
The work involves time pressures, changing and unpredictable priorities, and multiple conflicting demands with frequent interruptions on a continual basis that can result in stress. The output of services provided directly affects a broad range of operational and management personnel who are themselves working under pressure and to deadlines under circumstances of often changing priorities.

There is lack of control over the pace of work and there is no tolerance for error during a criminal investigation process.

The work involves exposure to disagreeable or unpleasant crime scene environments and unpleasant materials such as graphic descriptions of major case investigations and crime scene photos.

Intent of the process

The immediate need is to staff two positions on an indeterminate basis, with a linguistic profile of English Essential and an RCMP secret security clearance.

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with an English Essential language profile and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two (2) years of a post-secondary educational program in Computer Science, Information Technology, Information Management or another Scientific specialty relevant to the position being staffed or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
Experience* supporting networked computers

Experience* supporting Windows and Window Server

*Experience is defined as a minimum of one (1) year

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge:
Knowledge of Information Technology Infrastructure/Platforms
Knowledge of quality assurance processes
Knowledge of safety practices in a laboratory

Abilities:
Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to plan and organize
Ability to troubleshoot and problem solve
Ability to work in a team
Ability to multi-task in an environment with conflicting priorities

Personal Suitability:
Effective interpersonal relationships.
Leadership
Dependability
Judgement
Flexibility
Client service orientation

The following may be applied / assessed at a later date (may be needed for the job)

Experience working in a scientific laboratory environment

Experience supporting SQL Server

Knowledge of the RCMP National Forensic Laboratory Services
Knowledge of Laboratory Information Management System (LIMS)

OPERATIONAL REQUIREMENTS
(may change during the candidate’s term in section)
• Willingness and ability to work overtime
• Willingness and ability to travel for work related assignments
• Willingness and ability to work in a police environment, including exposure to unsettling and/or graphic material

Conditions of employment

Secret security clearance - All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

CONDITIONS OF EMPLOYMENT
(Cannot change during the candidate’s term in section)
• Work with and be exposed to hazardous chemicals, biological samples, and laboratory equipment
• Wear appropriate protective clothing and/or equipment
• Maintain standing and/or sitting positions for extended periods of time
• Move and/or lift items (up to 20kg)
• Adhere to laboratory safety standards and procedures
• Willing and able to work in confined spaces
• Must have a valid driver’s license and be able to drive a fleet vehicle
NOTE: Candidates must meet the applicable Conditions of Employments at the time of appointment and must continue to meet these during the period of appointment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidate must clearly demonstrate in their resume that they meet the education and experience requirements. Failure to provide sufficient information will result in the candidate being screened-out.

Candidates must obtain the required pass mark for each qualification in order to be given further consideration in the selection process.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Candidates from outside the federal public service will be required to pay for their own travel and relocation expenses.

Random selection may be used to identify which applicants will be assessed in this appointment process.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail address for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews).

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Written test(s) may be administered.

Interview may be conducted.

Reference checks may be conducted.

Candidates must meet all of the essential qualifications noted in the Statement of Merit Criteria to be appointed to a position. A candidate may be appointed to a position even though she/he does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person appointed.

Your resume must clearly demonstrate how you meet the requirements.

We thank all of those who apply. Only those selected for further consideration will be contacted.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.