Communications Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Intent of the process

A pool of candidates may be established to staff identical or similar positions within the Communications and Dissemination Branch with various language requirements, tenures and various security requirements.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Common to all streams

A degree** from a recognized post-secondary institution.

**Degree: A baccalaureate or higher level degree, as established by educational authorities.

Note: Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor's degree without specialization is called for in a position classified as IS.

At the manager's discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

Experience

Common to all streams

EXP1-Experience in researching, writing and editing communications or marketing documents for various audiences. These might include but are not limited to presentations, communications plans, news releases, backgrounders, speaking notes, fact sheets, media lines, media responses, media analyses, brochures, articles, scripts, blog posts, or social media messages.

Stream 1, Media Relations

EXP1-Recent* experience in responding to media inquiries or experience in client service.
EXP2-Recent* experience in doing media monitoring, analysis and media lines for senior management.

Stream 2, Social Media

EXP1-Recent* experience in monitoring and managing content for publication in social media on behalf of a department, private business or organization.
EXP2-Recent* experience in developing social media strategies and campaigns and in measuring their success (metrics).

Stream 3, Communications Officer

EXP1-Recent* experience in providing management and clients with strategic advice, options or approaches using various communications tactics and tools to meet communications objectives and reach targeted audiences.
EXP2-Recent* experience in developing and coordinating communications projects that include multiple communications products and activities, such as (but not limited to) speeches, publications, media lines, questions and answers, articles, blogs, videos, infographics, marketing campaigns, digital content and branding initiatives

*Recent experience is defined as experience normally acquired within the past 3 years, for all streams.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Various language requirements

Stream 1: CBC/CBC
Stream 2: CBB/CBB & BBB/BBB
Stream 3: BBB/BBB

Information on language requirements

Knowledge

Common to all streams

Knowledge of the federal government’s Policy on Communications and Federal Identity

Abilities

Common to all streams

Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to work under pressure, prioritize and meet tight deadlines.
Ability to work effectively in a team.
Ability to work under minimal supervision.

Personal suitability

Common to all streams

Judgement
Reliability
Client service orientation
Creativity
Initiative

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications

Experience in journalism
Experience in Media analysis and monitoring
Experience in using social management dashboard tools such as Hootsuite
Experience in planning and organizing events (online or in person)

Operational Requirements

Stream 1
Work must be done on-site. Must be available for work either from 7:00 a.m. to 3:00 p.m. or 9:00 a.m. to 5:00 p.m.
For all streams
Ability and willingness to work overtime and/or stand by during week days and on weekends.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet the essential qualifications to be appointed to a position. However, a person may be appointed to the position even though he or she does not meet any or all of the asset qualifications. Notwithstanding, please note that meeting this criterion may be desirable and may be a deciding factor in choosing the person to be appointed.

Please note that all written communication relating to this process may be used to assess the ability to communicate effectively in writing.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

E-mail correspondence will be used as the main method of communication with candidates for this selection process for screening and assessment (including issuing results and sending invitations for written test and interview). Please note that the onus is on the candidates to provide valid contact information and to update it, if required.

Once the assessment of candidates is complete, notifications of persons being considered for appointment and of the persons being appointed or proposed for appointment, or, in the case of acting appointments, Information Regarding Acting Appointment notifications, will be posted on www.jobs-emplois.gc.ca. Please note that it is your responsibility to verify www.jobs-emplois.gc.ca for notifications to avail yourself of the right to informal discussion and/or recourse.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.