IT Manager, IT Security Manager and Senior Technical Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

HOW TO APPLY?

The process to file your application requires you to:

1-- Submit your résumé and make sure to mention all relevant information associated with the position’s requirements to show that you are the ideal candidate to fill this position.

2-- Answer a series of questions about your experience for the screening.

3-- Following the closing date of the poster, only the applicants who have answered "yes" to all essential education and experience and provided the necessary information in their application will receive a document asking additional information.

Advice: Please make sure to clearly detail your work experience in your responses. Do not assume that the screening committee has prior knowledge of your history.

All competencies may be assessed throughout your application (the answers you will provide to the screening questions, exchanges and emails).

Work environment

Innovation, Science and Economic Development Canada (ISED) is proud to be one of the winners of the Canada's Top 100 Employers 2019 competition. This competition recognizes Canadian employers with exceptional human resources programs and forward-thinking workplace policies.

ISED offers a wide variety of unique career opportunities and prioritizes advancement, professional development, and continuing education. Employees have the opportunity to join employee-lead networks, participate in on-the-job training and access other career development tools and programs to continuously progress on a professional and personal level.

ISED strives to build a culture that enshrines mental health, safety and well-being in all aspects of the workplace through collaboration, inclusivity and respect. To support employee wellness, employees have access to resources such as our new Canadian Innovation Centre for Mental Health in the Workplace. This centre promotes a safe, respectful and inclusive space for employees to share, support, network, and collaborate and attend seminars on mental health and well-being. Events include seminars on mental health and well-being, yoga, mindfulness, and more.

ISED has also modernized the workplace in order to attract, retain and encourage public servants to work smarter, greener and healthier to better serve Canadians.

Intent of the process

A pool of qualified or partially qualified candidates may be created to staff similar positions with various tenures (indeterminate, deployment, specified period, assignment, secondment), various security requirements and various language profiles. By default and in the interest of the greater public service, pools created as a result of collective staffing processes at ISED will be shared with other government departments.

Positions to be filled: 12

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.

3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPÉRIENCE (TOUS LES POSTES) :
- EXP1 : Significant* experience within the last five (5) years providing advice and making recommendations to management on IM/IT business activities, services, decisions or strategic direction.
- EXP2 : Experience leading IM/IT projects, initiatives or operations.
- EXP3 : Experience establishing partnerships and collaborating with clients or stakeholders on service delivery initiatives or products.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)
Various language requirements (English Essential, French Essential, English or French Essential or Bilingual Imperative such as BBB/BBB or CBC/CBC) for Senior Technical Advisor positions

Information on language requirements

EXPERIENCE (For IT Manager positions only):

The Senior IM/IT Manager is responsible for the oversight, maintenance, delivery and support of software solutions and technology services supporting ISED business. This necessitates administering significant human, contract, and financial resources and focuses on concurrently managing multiple, complex IM/IT projects. Furthermore the Senior IM/IT Manager must align priorities and controlling changes in a fast-paced, rapidly changing environment.

The Senior IM/IT Manager is relied upon to mentor and coach ISED clients and technical resources and to deliver sound advice to ISED Executives. The Senior IM/IT Manager provides the critical liaison between ISED’s business clients and technology service provider. They manage projects related to the piloting/prototyping of new technologies by directing, instructing and monitoring the work of engineers/technologists/contractors responsible for performing the design and modification.

- EXP4: Significant* experience within the last five (5) years applying an Application Lifecycle Management or a System Development Life Cycle (SDLC) methodology to design, develop, implement, maintain or support IM/IT systems.
- EXP5: Experience in leading the design, development, implementation, maintenance or support of complex** business or enterprise IM/IT systems or services.

EXPERIENCE (For IT Security Manager positions only):

As Manager of IT Security, you will be responsible to oversee the department’s IT Security Program which consists the following core services:
- Cyber Security Awareness
- IT Security Operations and Cyber Incident Response
- Risk Management (Security Assessments and Authorizations)

You will be in a position to influence the departments direction as it transitions to cloud based services and adopts new technologies. We’ll be looking to you and your team to provide ideas on how to improve the resiliency of our IT systems both as short terms quick win options and long term strategic objectives.

- EXP6: Experience within the last five (5) years conducting IT Security Assessment Authorizations.
- EXP7: Experience within the last five (5) years managing cyber incident response.

EXPERIENCE (For Senior Technical Advisor positions only):

The Senior Technology Advisor is responsible for translating ISED’s short and long term business requirements into technical specifications aligning with ISED and GoC IM/IT strategies, architecture, policies and guidelines. The candidate must have a comprehensive knowledge of the department’s business drivers, in-depth knowledge the Government of Canada (GoC) IM/IT policies and guidelines, current and planned technology architecture as well as, knowledge of IM/IT industry trends and best practices. The senior tech advisor acts as liaison between ISED business partners, IT delivery teams as well as public and private service providers. The Senior Technology Advisor is required to lead the department’s adoption of state-of-the-art software solution techniques and methods, support transformative IM/IT initiatives and provide advice and recommendation to ISED Senior management.

- EXP8: Experience in architecting, integrating or configuring complex** business or enterprise IM/IT systems or services.

DEFINITIONS:

Wherever “IM/IT” (Information Management (IM) / Information Technology (IT)) systems is indicated, it is to be interpreted as “IM and/or IT”.

Significant* experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of approximately two (2) years. However, a shorter duration may be considered based on demonstrated complexity and diversity of work handled, scope of work, and/or level of direct responsibility for a wide variety of complex files and/or projects.

Complex** is defined as having two (2) or more of the following factors:

i. a geographically dispersed, multi organisation or large (500+) client base,
ii. a requirement for high availability and high reliability,
iii. a multi-platform set of technologies requiring integration,
iv. a multi-tier diverse set of technologies requiring integration,
v. considered critical to fulfilling the mandate of the Department or Government of Canada,
vi. requires specialized expertise in technology currently in use within the Government of Canada.

COMPETENCIES (All positions):
- Create Vision and Strategy
- Mobilize People
- Uphold integrity and respect
- Collaborate with Partners and Stakeholders
- Promote Innovation and Guide Change
- Interactive Communication (Oral)
- Written Communication

COMPETENCIES (IT & Security Manager):
- Achieve Results

Conditions of employment

CONDITIONS OF EMPLOYMENT:

- Managers may establish conditions of employment (e.g.: variable hours, overtime or travel) specific to the position being staffed.

- Various security profiles (reliability or secret).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Further assessment may be conducted on the experience provided depending
on the position to fill.

Reference checks may be conducted upon appointment.

Interviews will be conducted between April 15, 2019 and April 18, 2018. Please ensure you are available during this time.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the Asset qualifications could be used at any stage of the staffing process.

Persons are entitled to participate in the appointment process in the official language of their choice.

Communication for this process will be sent via email. It is the candidate’s responsibility to ensure accurate contact information is provided and updated as required; Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.