Programmer/Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

-------------------------------------------------- HOW TO APPLY?--------------------------------------------------

The process to file your application requires you to:

1-- Submit your résumé and make sure to mention all relevant information associated with the position’s requirements to show that you are the ideal candidate to fill this position.

2-- Answer a series of questions about your experience for the screening.

3-- Following the closing date of the poster, only the applicants who have answered "yes" to all essential education and experience and provided the necessary information in their application will receive a document asking additional information.

Advice: Please make sure to clearly detail your work experience in your responses. Do not assume that the screening committee has prior knowledge of your history.

4-- A new style of interviewing will be taking place between April 15th, 2019 and April 22nd, 2019. You will have one week to record your interview by video and to submit it to ISED.

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Please note:

All competencies may be assessed throughout the entire process (the answers you will provide to the screening questions, exchanges and emails).

Work environment

Innovation, Science and Economic Development Canada (ISED) is proud to be one of the winners of the Canada's Top 100 Employers 2019 competition. This competition recognizes Canadian employers with exceptional human resources programs and forward-thinking workplace policies.

ISED offers a wide variety of unique career opportunities and prioritizes advancement, professional development, and continuing education. Employees have the opportunity to join employee-lead networks, participate in on-the-job training and access other career development tools and programs to continuously progress on a professional and personal level.

ISED strives to build a culture that enshrines mental health, safety and well-being in all aspects of the workplace through collaboration, inclusivity and respect. To support employee wellness, employees have access to resources such as our new Canadian Innovation Centre for Mental Health in the Workplace. This centre promotes a safe, respectful and inclusive space for employees to share, support, network, and collaborate and attend seminars on mental health and well-being. Events include seminars on mental health and well-being, yoga, mindfulness, and more.

ISED has also modernized the workplace in order to attract, retain and encourage public servants to work smarter, greener and healthier to better serve Canadians.

Intent of the process

A pool of qualified or partially qualified candidates may be created to staff similar positions with various tenures (indeterminate, deployment, specified period, assignment, secondment), various security requirements and various language profiles. By default and in the interest of the greater public service, pools created as a result of collective staffing processes at ISED will be shared with other government departments.

Positions to be filled: 10

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.

3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE:
- Experience within the last 5 years in at least one of the following:
• development
• testing
• implementation
• maintenance
• support;
of IT applications or services or IT hardware.

- Experience in analyzing problems in a systematic approach.

- Experience in providing IT assistance, services or advice to clients or team members.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Various linguistic profiles :
- Bilingual Imperative BBB/BBB
- Bilingual Imperative CBC/CBC
- Bilingual Imperative CCC/CCC
- English or French Essential

Information on language requirements

** YOU MAY BE ASKED TO MEET ONE OR SEVERAL ESSENTIAL EXPERIENCES FROM THE FOLLOWING LIST, DEPENDING ON THE POSITION BEING STAFFED.**

EXPERIENCE:

- Experience within the last 3 years in the configuration, operation and troubleshooting of software and hardware in a Microsoft Windows environment.
- Experience within the last 3 years in Information Technology Infrastructure Library (ITIL) processes using an integrated incident management tracking software.

- Experience within the last 5 years in the creation of user IDs, security profiles or authorizations in a SAP environment.

- Experience developing and maintaining Lotus Notes Applications in a Domino Designer environment.

- Experience within the last 5 years developing, testing and maintaining web-based applications in Java.

- Experience developing web pages using HTML and CSS.
- Experience developing webpages using JavaScript.

COMPETENCIES:

- Uphold Integrity and respect: Employees exemplify ethical practices, professionalism and personal integrity. They create respectful and trusting work environments where sound advice is valued. They encourage the expression of diverse opinions and perspectives, while fostering collegiality.

- Judgement: Implies the ability to analyze information, identify key issues, relationships or objectives, diagnose opportunities, make sound inferences from available information, and draw logical conclusions. The thinking process may be linear, using cause and effect relationships to analyze problems in a step-by-step way. At the highest level, the thinking process is often patterned, demonstrating insight by making connections between situations or things that are not obviously related, and making effective decisions with the best information available.

- Planning and organizing (Initiative): organizes, alters behaviours and/or attitudes when faced with new information, and carries out work by initiating action, to accomplish established objectives in the most effective, efficient and timely manner, as well as in new or different ways, to add value in delivering a quality service.

- Relationship management and collaboration: Building and maintaining effective, trusting and mutually-beneficial relationships through collaboration, networking, and managing conflict, i.e. respecting the needs and contributions of others, and negotiating win-win solutions to achieve common objectives.

- Effective Interactive Communication: Expressing and transmitting information orally with consistency and clarity, using active listening techniques in order to effectively understand provided feedback, summarizing information according to the audience in order to promote engagement and increase understanding.

- Analytical Thinking: Using a logical reasoning process to break down and work through a situation or problem, to arrive at an appropriate outcome / recommendation / decisions, based on fact.

- Written Communication: Ability to produce clear, concise, logical and grammatically correct written material to effectively exchange information and ideas with others.

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:

Depending on the position to staff, conditions of employment could apply such as:
- Willingness and ability to work overtime
- Willingness and ability to travel

Conditions of employment

CONDITIONS OF EMPLOYMENT:

- Managers may establish conditions of employment (e.g.: variable hours, overtime or travel) specific to the position being staffed.

- Various security profiles (reliability or secret).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the Asset qualifications could be used at any stage of the staffing process.

Reference checks may be conducted upon appointment.

Please ensure you indicate your Personal Record Identifier (PRI), your substantive group and level and your employment status in your application.

Persons are entitled to participate in the appointment process in the official language of their choice.

Communication for this process will be sent via email. It is the candidate’s responsibility to ensure accurate contact information is provided and updated as required; Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Only indeterminate employees at the same group and level or equivalent will be considered for deployment.

An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor may/will be required before an offer can be made.

We will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.