FCAC is looking for HR Collaborators (Human Resources Assistant)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Financial Consumer Agency of Canada (FCAC) is the federal government agency responsible for protecting and educating consumers of financial services and products. FCAC has grown significantly in recent years, and will continue its growth in 2019-20. The Human Resources function plays a critical role in the recruitment and development of FCAC's key asset - its people.

Are you looking for a change? Do you wish to add a new dimension to your career in HR? Are you passionate about the evolving role of human resources? If you answered yes to any of these questions, this opportunity is for you!

Duties

As a first point of contact to our HR department, and in collaboration with our HR Manager and Advisors, you will:

- Respond to inquiries from internal and external clients;
- Draft job opportunity posters and notifications on Public Service Resourcing System (PSRS);
- Schedule and administer exams, schedule and coordinate interviews;
- Prepare, review, and process various staffing and classification related documents;
- Maintain electronic staffing and classification files;
- Updates employee and position data in MyGCHR;
- Conduct research and prepare various HR related reports.

Work environment

Located in downtown Ottawa, FCAC is a separate agency subject to the Public Service Employment Act (PSEA). We offer the same pension and benefits plans as the core public administration. In addition you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for performance pay. We are also pleased to offer flexible work arrangements and a broad range of learning opportunities to help you grow and contribute your best. We have our own unique classification system (RE and REX) with relevant equivalences noted above.

Our people are our strength and we're looking for highly engaged and talented individuals to join our team!

Intent of the process

Although the immediate intent of this Job Opportunity Advertisement is to staff two (2) positions, this selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Volume management strategies may be used at any time during this selection process.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

ESSENTIAL EXPERIENCE

E1 - Recent* experience in providing administrative support services in the discipline of operational staffing or classification in a client-oriented work environment.

E2 - Experience maintaining and updating a Human Resources Management System (i.e. HRMS, HRIS, My GCHR, PeopleSoft, etc.).

E3 - Experience using Microsoft Office software, such as Outlook, Word or Excel.

*Recent refers to the experience normally associated with the performance of the duties in the last two (2) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCE

AE1 - Experience using the Public Service Resourcing system (PSRS) to draft job advertisements and notifications.

AE2 - Experience maintaining and updating a Human Resources Management System, more specifically using PeopleSoft 8.9 or 9.1.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

COMPETENCIES, PERSONAL SUITABILITY AND ABILITIES

C1 - Building Business Relationships (Level 1)
C2 - Innovative thinking (level 1)
C3 - Results oriented (Level 1)
C4 - Services oriented (Level 2)
PS1 - Integrity
PS2 - Attention to detail
A1 - Ability to work under pressure and adapt to shifting priorities.
A2 - Ability to communicate effectively in writing.
A3 - Ability to communicate effectively orally.

The following may be applied / assessed at a later date (may be needed for the job)

Willingness and ability to work overtime based on operational needs.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

It is your responsibility to clearly outline how you meet each of the screening criteria (i.e. Education and Experience Qualifications) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities. You must provide concrete examples that illustrate how you meet each requirement. Your resume will be used to validate the answers provided. Therefore, it should also contain sufficient details regarding your education and experience.

You may be assessed using a variety of tools (online submission, email communication, online test, written examination, interview, presentation, recent and past performance assessment, reference check, etc.).

You are entitled to participate in the appointment process in the official language of your choice. Please indicate in your application your preferred official language.

All job applications must be submitted through the Public Service Resourcing System online. To submit an application on-line, please click on "APPLY ONLINE".

If you do not have Internet access in your home or through friends, relatives or neighbours, here are some suggested locations: campus career centres, libraries, community centres, Internet cafés, Canada/Student Employment Centres, and Public Service Commission (PSC) regional offices. You may also call 1-800 O-Canada (1-800-622-6232), or TTY 1-800-926-9105, for information on the nearest public Internet access location.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.