Director, Operations

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

- Only online applications will be accepted.
- NOTE: When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your cv/resume as your responses to these questions will be used as a primary source of information and your cv/resume may only be used to validate this information. Should you indicate in your response “please refer to cv/resume” your application will be rejected. Lack of experience and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met. Please note that it is not sufficient to only state that the qualification is met or to provide a listing of current and past responsibilities. Candidates will not be solicited for incomplete or possible missing information.
- NOTE: Your responses to the screening questions and your resume may be used to evaluate your ability to communicate in writing.

Intent of the process

The intent of this selection process is to staff one (1) position on an indeterminate basis in Toronto (Ontario), one (1) position on an indeterminate basis in Quebec (Quebec), and one (1) position on an indeterminate basis in Halifax (Nova Scotia) and six (6) positions on an anticipatory basis for the other work locations specified. A pool of qualified candidates may be established to staff similar positions with various language requirements and various tenures (indeterminate, term, deployment, acting, secondment or assignment) within Innovation, Science and Economic Development Canada.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED1- Graduation with a degree (baccalaureate) (1) from a recognized post-secondary institution (2) with acceptable specialization in a field relevant to the duties of the position; or an acceptable combination (3) of education and experience.

(1) Degree: A baccalaureate or higher level degree, as established by educational authorities, unless the type of credential is specified in the relevant Qualification Standard.

(2) Recognized post-secondary institution: Public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism.

(3) Combination: A minimum of two (2) years electronics technician diploma from a recognized institution, and at least five (5) years of related technical experience in the radio communication industry or spectrum management.

Degree equivalency

EXPERIENCE
EX1- Significant (4) experience in managing the operations of an organization in the radio frequency spectrum management field OR experience in managing the operations of a company in the radiocommunication or telecommunication field.

EX2- Experience in establishing and maintaining relationships with stakeholders.

EX3- Experience in providing strategic advice and recommendations to senior management (5).

EX4- Experience in managing or coordinating human resources in teamwork, projects or programs context.

(4) Significant is defined as having the depth and breadth of experience that would normally be acquired over a period of at least three (3) years.

(5) Senior management is defined as the person above your manager.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
LINGUISTIC REQUIREMENTS
Various language requirements: English Essential; Bilingual imperative: BBB/BBB; and Bilingual imperative: CBC/CBC.

Information on language requirements

KNOWLEDGE
K1- Knowledge of the wireless communications industry and technological developments which could impact spectrum management.

ABILITIES
AB1- Ability to analyze issues and make strategic recommendations.

AB2- Ability to work under pressure on sensitive issues.

AB3- Ability to communicate effectively in writing.

AB4- Ability to communicate effectively orally.

PERSONAL SUITABILITY
PS1- Mobilize people

PS2- Change agent

PS3- Negotiation skills

PS4- Judgment

PS5- Values and ethics

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
EXPERIENCE
AEX1- Significant (4) experience in spectrum management.

AEX2- Experience in the direct supervision of employees (hierarchical) including work assignment, management and performance evaluation as well as staff development.

AEX3- Experience in budget forecasting and financial resources management.

AEX4- Experience in establishing partnerships with public or private sector clients or organizations or associations.

(4) Significant is defined as having the depth and breadth of experience that would normally be acquired over a period of at least three (3) years.

ASSET QUALIFICATION
KNOWLEDGE
AK1- Knowledge of legislation, policies and activities impacting radio communications.

OPERATIONAL REQUIREMENTS
OR1- Willingness and ability to work outside of normal business hours (including weekends).

OR2- Willingness and ability to work overtime on short notice.

OR3- Willingness and ability to work during emergency situations.

Conditions of employment

Secret security clearance

CONDITIONS OF EMPLOYMENT
CE1- Must be able to travel outside the area of work/city of assignment area within Canada on short notice.

CE2- Must possess a valid driver’s license.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

- Asset qualification may be invoked at any time during the process. Therefore candidates should identify which of the asset criteria that they meet and provide concrete examples to demonstrate how they meet them.
- Candidates must meet the essential qualifications to be appointed to a position.
- All information obtained throughout the selection process, from the time of application to close of process, will be used to evaluate the candidates.
- A written exam may be administered.
- An interview will be conducted.
- References will be sought.
- Those selected for an interview should be prepared to provide the names of their references (2 supervisors). Some or all of these individuals may be contacted. The references must have an in-depth knowledge of your work, and must be able to answer specific questions pertaining to your achievements and strengths.
- You will also be required to provide proof of education credentials in the form of a diploma or official transcript at the interview stage. Candidates with foreign credentials must provide proof of Canadian equivalency. Please contact the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.
- Communication for this process will be sent via email. It is the candidate’s responsibility to ensure accurate contact information is provided and updated as required; Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
- Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.
- Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.