Various Administrative Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put “see resume” in the space provided to answer the questions. You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca/

Proof of your Canadian Citizenship will be requested and must be provided during the selection process. The original of one of the following documents must be provided for verification
• Birth certificate
• Valid Canadian Passport
• Citizenship Card
• Certificates of Retention
• Citizenship Certificate
• Naturalization Certificates (issued prior to 01-01-1947)
• Registration of Birth Abroad Certificates (issued between 01-01-1947 and 02-14-1977)

Work environment

The Information Management + Technology (IM+T) Branch, within the British Columbia RCMP Division, is responsible for developing, implementing, and maintaining information, communication and computer technologies. We provide our clients with excellent service at all times and provide our employees with a healthy work environment by creating a respectful workplace, working as a team and putting our clients’ needs first and foremost. The right candidates will work within a cohesive team to achieve the desired outcomes for their respective goals. The Branch is located in the RCMP Headquarters in Surrey, B.C. where it is nestled within the Green Timbers Urban Forest.

The work environment is in an office setting, primarily with the Government of Canada Workplace 2.0 strategy. The IM+T Branch office space utilizes a combination of this and functional workspaces that is both collaborative and interactive. Employees work a 37.5 hour work week, Monday through Friday with some flexibility to work variable start times or completing their hours of work over 8 or 9 days instead of 10 in a two week period. The RCMP recognizes the diversity of its workforce and is committed to providing a respectful workplace free of harassment, discrimination and other forms of disrespectful behaviour.

IT Stream:
The Information Technology Lifecycle Management Unit provides direction, support and guidance in the full spectrum of IT Asset Lifecycle management to all users of computer hardware and software. We also research and anticipate the needs of our clients to provide procurement solutions in a timely manner. We are proactive, innovative and strive to be knowledgeable regarding new technologies.

The Management Services Section supports the IM+T Officer and Branch through the centralized management of Finance, Human Resources, Personnel Security, Strategic Planning and other administrative support functions. This approach uses economies of scale and subject matter expertise to provide in-depth knowledge and services in a consistent and standardized manner.

IM Stream:
The Information Management Section provides awareness, guidance and governance support on the life cycle management of administrative and operational records to ensure compliance with policies, directives and legislation. IMS promotes information and records as organizational assets and ensures IM practices result in timely and accurate information to support operations and front line policing.

This position is located in a law enforcement environment which includes regular contact with uniformed and armed police officers.

Intent of the process

The immediate need is to staff 4 permanent and temporary vacancies. A qualified group of candidates may be identified and may be used to staff future permanent and temporary vacancies in similar or lower-level positions.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

IT Stream: Various Administrative Positions (Administrative Assistant, IM+T Branch Assistant, IT Life Cycle Assistant, IM+T Branch Coordinator, etc.) (CR-05 and AS-01)

IM Stream: Information Management Specialist (CR-05)

Positions to be filled: 4

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Successful completion of secondary school education or an acceptable combination of education, training and/or experience.

Degree equivalency

Essential Experience:

All Streams:
Experience in the use and maintenance of information in physical and electronic file management systems.
Experience in providing service to clients or the general public by telephone, in person or in writing.
*Recent experience using Microsoft Word to create and maintain documents.
*Recent experience using Microsoft Excel to create and maintain spreadsheets.

*Recent experience is defined as the performance of duties within approximately the last 24 months.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Essential Knowledge:

IT Stream:
Knowledge of general administrative processes.

IM Stream:
Knowledge of federal government information management legislation, best practices, and life cycle.
Knowledge of training development and delivery strategies for adult learning.

Essential Abilities:
All Streams:
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to organize work, set priorities and meet deadlines.
Ability to analyze information or issues and provide recommendations.

IM Stream:
Ability to develop and deliver group presentations.

Personal Suitability:
All Streams:
Effective Interpersonal Skills
Client Service Oriented
Dependability
Judgement
Thoroughness

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:
IT Stream:
Experience in writing reports for clients and managers including analysis of findings and recommendations.
Experience in providing budget or financial support services.
Experience in procurement of goods and services.
Experience in developing guidelines or standard operating procedures.
Experience in the use of a financial management system such as TEAM or SAP.
Experience in web based applications.
Knowledge of federal government procurement policies and processes.
Knowledge of the fundamentals pertaining to the life cycle of IT Asset Management.

IM Stream:
Certificate/diploma/degree from a recognized post-secondary institution in a field related to the position.
Experience working in a records or Information Management environment.
Experience developing training products using software such as Articulate Storyline or Videoscribe.
Experience working with Business Process Analysis tools and methodologies.

Conditions of employment

Conditions of employment:
All Streams:
Enhanced Reliability security status.

IM Stream:
Willingness to travel
Willingness to conduct classroom training

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Candidates will be required to pay for their own travel (including travel for assessment purposes).

You must answer the question regarding which Stream(s) you are applying to. Failure to indicate that you are applying to a given stream will result in you being eliminated from that stream.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc . As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities*, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/qualifications-and-requirements and read the section titled “To apply as a police officer, you must not have”, as well as the applicable considerations. The security requirements are the same for all employees of the RCMP.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

All communication relating to this process, including e-mail correspondence may be used in the assessment of qualifications.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent; we will only contact those who are being considered further.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.