Detachment Services Supervisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Intent of the process

This process will initially be used to staff one (1) position on an indeterminate basis in Morinville, Alberta and a qualified pool will be created and used to staff similar positions with various tenures (i.e. indeterminate, term, acting, assignment, secondment) within the Royal Canadian Mounted Police.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of education, training and/or experience.±

±Proof of education and/or training will be required prior to appointment.

Degree equivalency

Experience in using spreadsheet software, an electronic mail system and a word processing system.

Experience in the provision of administrative*, financial** and operational support services***

* Determine, coordinate and/or provide support services for internal service areas of finance, purchasing, records, accommodation repair & maintenance. Recommend options/strategies related to budgets, information, accommodation, and human resource management. ie) create and manage shift schedule, approve travel and leave requests, records management related to indexing, cross-referencing, filing, retrieving, retaining, archiving & destroying data.

** Monitor payment of invoices, maintenance of financial records, certification of payments, expenses and claims, verify contingency fund reconciliation and master claim submissions.

*** Develop and implement changes in operational work methods and procedures to streamline work flow; plan, manage and evaluate the work of reporting admin staff related to operational processes; determine and coordinate external services and assistance provided to the public – ie) fingerprinting services, criminal record checks; research, extract and compile statistical reports from operational databases; lead the development, maintenance and disposal of operational files/records.

Experience in providing advice, guidance and/or support to a team or a manager.

Experience in providing service to internal clients by telephone, in person or in writing.

Experience in leading, coaching, mentoring, and/or experience in employee supervision such as assigning and monitoring work, maintaining a shift schedule, approving leave, performance management, completing employee assessments.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience in quality assurance of information on the following law enforcement databases: Canadian Police Information Centre (CPIC) and Police Reporting and Occurrence System (PROS).

Experience using TEAM (SAP) and Manager/Support Services in TEAM Portal.

Experience in managing or participating in Public Service Staffing processes.

Experience researching, interpreting, and applying legislation and/or policies in the course of work responsibilities.

The following will be applied / assessed at a later date (essential for the job)

English essential
The functions and duties of the position will only require the use of English.

Information on language requirements

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to supervise.

Ability to develop others.

Demonstrates integrity and respect.

Thinking things through.

Works effectively with others.

Showing initiative and being action-oriented.

The following may be applied / assessed at a later date (may be needed for the job)

Willingness and ability to work overtime, as required.

Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.

Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations).

Willingness and ability to obtain and maintain a valid driver’s license.

Conditions of employment

Reliability Status security clearance - NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc . As such, the process may take several weeks or months to complete.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Indeterminate employees at the same group and level or equivalent may be considered for deployment. Please identify clearly your substantive group and level and your employment status on your resume and/or application form. If no deployment is made, applicants will be considered in the advertised appointment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.