Quality Assurance Representative

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

Tasks:
-Ensure the supply of government quality assurance(GQA) services
-Analyse the contracts and specifications, drawings, publications and evaluation reports related thereto.
-Assess the risks associated with contractors and products/services.
-Carry out the quality surveillance activities (audits).

Work environment

The Department of National Defence (DND) is one of the largest federal government employers, offering over 70 different types of civilian career opportunities. DND's role is to provide services and support to the Canadian Armed Forces (CAF) in their operations and missions at home and abroad. As a civilian employee, you will be an essential part of the Defence Team. In this regard, the department fosters a work environment where employees have opportunities to grow, to learn, to progress in their careers and have job satisfaction over the long-term.

Intent of the process

This process will be used to staff one indeterminate (permanent) position.

A pool of partially qualified candidates may be established through this process to staff identical or similar positions within the Department of National Defence , whose language proficiencies and security profiles could vary depending on the position being staffed.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A postsecondary degree from a program of at least two ( 2) years from a recognized technological institute with a specialization in a technical or scientific field (electrical engineering, electronics, aerospace or marine engineering or naval architecture or mechanical or industrial engineering technology; or other technological / manufacturing field deemed pertinent).
OR
An acceptable combination of education, training and experience in a technological / manufacturing field deemed relevant.

Degree equivalency

EXPERIENCE:
Significant** and recent* experience in quality control or quality assurance in a technological or manufacturing field related to the position

Significant** and recent* experience performing system, process or product audits.

Experience in using word processing software and spreadsheet software.

* Recent experience: experience acquired during the last five years.
** Significant experience: Minimum of two years’ experience.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
The position(s) to be staffed require(s) various linguistic profiles: English essential and imperative, Bilingual BBB/BBB.

Information on language requirements

KNOWLEDGE:
Knowledge of Quality Assurance principles and the ISO 9000:2015 standard

ABILITIES:
Ability to manage contractual risk
Ability to prepare a Quality assurance surveillance plan.
Ability to manage corrective action requests
Ability to communicate effectively verbally.
Ability to communicate effectively in writing.
Ability to work under pressure.

PERSONAL SUITABILITY:
Adaptability / Flexibility
Ethics, Integrity & respect
Thinking through
Showing initiative and being action oriented
Dependability /autonomy
Work effectively with others

The following may be applied / assessed at a later date (may be needed for the job)

ASSET Qualifications:

EXPERIENCE:
Experience in initiating and following up corrective actions with the business management team.

Experience in the AF9000+ program or other Quality standard.

Recent * and significant ** experience in naval architecture system or naval electrical system or marine mechanics or ship armament or vessel maintenance and military platform armament.

Recent * and significant ** experience in manufacturing or repair and overhaul contract on NASA / Aerospace projects.

Recent * and significant ** experience in munitions manufacturing as well as appropriate safety and security requirements.

Recent * and significant ** experience in the aeronautical field in maintenance or manufacturing or repair and overhaul of aircraft.

Experience as an auditor/ Certified Auditor

Experience in the process used in the manufacturing or repair or overhaul of military equipment and material.

Experience with SAP ERP (Enterprise resource planning) or equivalent

Experience in quality assurance, engineering or technical support in contracted work related to manufacturing or repair and overhaul of military equipment.

Experience in risk analysis related to the quality assurance domain.

Experience in providing advice and recommendations to clients or management.

* Recent experience: experience acquired during the last five years.
** Significant experience: Minimum of two years’ experience.

PERSONAL SUITABILITY
***Judgment

ORGANIZATIONAL NEEDS:
Department of National Defence is committed to establishing and maintaining a representative workforce. This organizational need may be identified as part of the appointment decision. In such cases, qualified candidates who self-declare as members of a visible minority group, Aboriginal peoples, persons with disabilities or women (in non-traditional occupations) would be considered.

Conditions of employment

REQUIRED CONDITIONS OF EMPLOYMENT:
Must obtain and secure Authorization Level II (Secret)

Possess a valid class 5 driver’s license without restriction, issued by Quebec province or the provincial or Canadian territorial equivalent.

To be able to present on demand a satisfying Société de l’assurance automobile du Québec (SAAQ) driver file or equivalent of other Canadian province or territories.

Willing and able to be assigned to a work place or to a number of contractors in a geographic area who requires frequent travel to contractors’ facilities in all weather conditions.

Willing and able to walk considerably, stand, bend and climb during visit at the plant when conducting surveillance activities and investigations.

When required, the position requires to wear protective clothing, and exposure to regular plant hazards such as but not limited to: radiation and nuclear material, volatile fumes, operating machinery, vehicular traffic, noise, fumes, heat and cold.

Willing and able to travel* within and outside the headquarters area.
*All travel authorized by the employer will be paid or reimbursed from public funds as per the National Joint Council Directive.

Willing and able to work overtime when required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews).

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

You will be required to show how you demonstrate the essential qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume, and in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

The client organization will accept applications on-line only.

Advantages of submitting on line:
Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.

Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

Applicants can verify the status of their applications, at any time.

Applicants can be notified electronically of tests or interviews and results.

For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

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***Personnel Psychology Centre test (Test of Judgment 375) may be administered.
https://www.canada.ca/en/public-service-commission/services/staffing-assessment-tools-resources/human-resources-specialists-hiring-managers/human-resources-toolbox/personnel-psychology-centre/consultation-test-services/public-service-commission-tests/test-judgement-375.html

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Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

If you do not fully complete the screening questions as instructed, you may be screened out.

Candidates must meet all of the essential qualifications noted in the Statement of Merit Criteria to be given further consideration in the selection process and to be appointed to a position.

A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

No acknowledgement of receipt of applications will be sent.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.