Executive Director, Operational Services and Systems

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Indigenous Services Canada is committed to having a skilled and diversified representative of the population we serve. In support of our strategy to achieve employment equity goals, selection may be limited to candidates self-identifying as belonging to one of the following employment Equity groups: Aboriginal peoples, visible minorities and persons with disabilities.

All applications must be submitted online at www.jobs-emplois.gc.ca through the Public Service Resourcing System (PSRS).

Duties

Accountable for the (but not limited to): development/upgrade/ maintenance of related information and technology infrastructure services, systems and applications for the processing and control of non-insured health benefits to First Nations and Inuit peoples; the management of one of the largest federal service contracts and on-going contractual arrangements for the day to day processing of Non-Insured Health Benefits Program claims requisite to pharmaceuticals, dental and medical supplies and equipment health benefits; the management of the NIHB claims payment processes of $772 M annually and the exercise of financial signing authority under Section 34 of the FAA to authorize payments and charge appropriate regional budgets; development and implementation of the Division’s review and monitoring functions; provision of functional advice and guidance to departmental managers/staff and the provision of strategic investment, project and program advice to the Director General, Assistant Deputy Minister, Deputy Minister and other senior departmental/interdepartmental officials in support of the health objectives and priorities of the Government of Canada, the non-insured health benefits objectives of the Department, Branch and Directorate.

Intent of the process

The intent is to staff the position of Executive Director, Operational Services and Systems.

The process may be used to staff similar positions with Indigenous Services Canada and Crown-Indigenous Relations and Northern Affairs Canada with various language requirements and profiles.

All federal organizations listed in the Schedules I, IV and V of the Financial Administration Act (FAA) may use this selection process to staff similar positions in their organization.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a degree from a recognized post-secondary institution or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

Experience in managing human and financial resources.

Significant* experience in resolving complex operational issues in a strategic manner in support of the implementation national policies.

Experience in establishing and maintaining cooperative working relationships with a broad range of departmental representatives and aboriginal organizations.

Experience in leading complex and sensitive negotiations with private sector service providers.

Experience in providing briefing to senior level officials on complex policy and technical issues.

*Significant is defined as: Depth and breadth of experience normally associated with having performed a broad range of complex activities related to these tasks, which are normally acquired over at least three (3) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION

Graduation with a degree from a recognized post-secondary institution with a specialization in public administration, business management, health administration or economic.

Degree equivalency

EXPERIENCE

Experience in negotiating and managing large service contracts.

Experience in managing a health benefits plan.

Experience in leading the development of Treasury Board submissions and other Cabinet documents.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative CBC/CBC
Bilingual Non Imperative CBC/CBC

Information on language requirements

KNOWLEDGE

Knowledge of federal, provincial and territorial roles, responsibilities and key challenges pertaining to First Nations and Inuit health services.

Knowledge of the theories, principles and practices related to strategic and operational policy analysis, development and formulation.

Knowledge of project management techniques used in designing and/or implementing operational and administrative systems and procedures to support delivery of major government programs.

Knowledge of accountability techniques that are used to establish effective internal control internal systems.

KEY LEADERSHIP COMPETENCIES

Create Vision and Strategy

Mobilize people

Uphold Integrity and Respect

Collaborate with Partners and Stakeholders

Promote Innovation and Guide Change

Achieve Results

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All applications must be submitted online at www.jobs-emplois.gc.ca through the Public Service Resourcing System (PSRS).

Provide specific information about each of the essential experience qualifications. Note that the number of examples is not as important as ensuring that the examples describe the depth, breadth and relevance of your experience.

In answering the Pre-screening questions, you are requested to explain clearly and concisely the situation: where you acquired the experience i.e. the department(s), organization(s), dates, your role and responsibility; the specific task or challenge that you faced; the actions you took; and the results of your actions.

We may use any assessment method deemed appropriate to determine whether you meet the qualifications outlined on the poster, including a review of past performance and accomplishments, the talent management questionnaire, examinations, interviews and reference checks.

You must provide proof of your education credentials.

Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

The Top Down ranking approach may be used in the process. Only the top-scoring candidates will be invited to the next phase of the process.

For information on preparing for the selection process, visit www.canada.ca/en/public-service-commission/services/staffing-assessment-tools-resources/human-resources-specialists-hiring-managers/human-resources-toolbox/personnel-psychology-centre/assessment-counselling-services/executive-counselling-services.html

Communication for this appointment process will be sent via e-mail. It is your responsibility to ensure to communicate any changes related to your coordinates.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.