Senior Program Officer - Various Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Stream 1: Senior Program Officer - Specialist, Program Delivery
Stream 2: Senior Program Officer - Supervisor, Program Delivery

Please note:
• Volume management strategies such as random selection, application of one (1) or more assets, top-down approach, and/or cut-off scores may be used for the purpose of managing applications/candidates.

**VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Positions to be filled: 2

Information you must provide

Your résumé.

A covering letter in 9,999 words (maximum)

A response to a text question addressing the following:

• Please specify if you're applying to stream 1.
• Please specify if you're applying to the stream 2.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

Common to BOTH streams

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience:

Common to BOTH Streams

Significant* experience in communicating with external stakeholders or partners.
Experience in providing advice orally and in writing to management**

Stream 1 ONLY

Significant* experience in leading the coordination of stakeholder engagement or outreach activities
Significant* experience conducting research, and analysis or reporting on program needs or emerging stakeholder issues

Stream 2 ONLY

Significant experience in developing, planning, or coordinating projects or programs.

*For the purpose of this process, significant is defined as the Candidate having performed complex activities related to this task in a wide variety of situations for 2 years or more.

** management is defined as a Manager reporting to a Director or higher.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative CBC/CBC (Immediate Need) - Stream 1
Bilingual Imperative BBB/BBB (Immediate Need) - Stream 2
English Essential (Anticipatory)

Information on language requirements

Knowledge:

Common to BOTH Streams

Knowledge of project management principles

Stream 1 ONLY

Knowledge of stakeholder engagement practices

Abilities:

Common to BOTH Streams

Ability to communicate effectively orally
Ability to communicate effectively in writing.
Ability to manage multiple priorities within time constraints;
Ability to deal with difficult stakeholders in a client service environment

Stream 1 ONLY

Ability to develop communication materials.
Ability to provide leadership and coaching to team members.

Stream 2 ONLY

Ability to supervise staff and lead working groups;
Ability to analyze issues and make recommendations;

Personal Suitabilities:

Common to BOTH Streams

Initiative
Respect for diversity
Dependability
Effective interpersonal relationships
Judgement

Condition of Employment:
Reliability Security Clearance

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications

Education:

Graduation with a degree from a recognized university

Degree equivalency

Experience:

Experience in developing web content
Experience consulting stakeholders on government initiatives
Experience drafting outreach materials for the general public
Significant (at least 3 years) experience in the development, implementation or recommendation of new processes, systems, and/or guidelines for the processing of applications.
Experience working with electronic submission processing systems
Experience in providing instruction or guidance to clients or stakeholders in French on complex issues

Ability:

Ability to communicate with stakeholders in French

Operational Requirements:

Willingness and ability to do overtime during peak periods

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that some or all of the asset qualifications could be used at the screening phase.

A security check will be administered and proof of citizenship and education will be required upon request.

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

Acknowledgement of receipt of applications will not be sent. We will only contact those candidates screened into the process.

If you do not answer fully to the screening questions as directed, your application will be screened out. The note «see resume» will not be accepted.

You must clearly indicate, in writing, by citing specific examples, how you meet each of the essential qualifications for the experience, otherwise your application will be rejected. For that purpose, please answer attentively the questions indicated in the job application. Resumes will only be used as a secondary source to validate the experience and competency described in the screening questions.

In order to manage the number of applications in this selection process, management may use top-down or random selection at various steps in the process to determine the number of candidates who will continue in the process.

Candidates are strongly encouraged to check their email on a regular basis. It is your responsibility entirely to inform us at all times of any changes regarding your contact information.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

All candidates that apply to this selection process must include in their application a valid email address and ensure that this address is functional at all times and that it accepts messages from unknown users. Failure to do so may result in important messages not being received. Communication for this process will be conducted via the e-mail address provided in your application. It is your responsibility to ensure that you check for messages regularly.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.