Coordinator, Information Management

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When submitting your application, you will have to answer questions regarding the education and experience requirements. You must clearly demonstrate with clear and specific examples how you meet these requirements, to specify the exact period (month/year to month/year) and to provide sufficient information to allow the selection committee to assess the depth and breadth of experience in terms of qualifications sought. It is not sufficient to only state that the qualifications are met or to only provide a listing of current or past responsibilities.

Please note that it is your answers to the online questions that will be evaluated and your résumé will only be used for validation and to give an overview of your career path.

We will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

The ability to communicate effectively in writing will be assessed with your answers to the online questions.

Candidates screened in, will be invited to the Public Service Entrance Exam – Test of Judgement 375 that will take place in the beginning of February 2019.
For more information on this exam: https://www.canada.ca/en/public-service-commission/services/staffing-assessment-tools-resources/human-resources-specialists-hiring-managers/human-resources-toolbox/personnel-psychology-centre/consultation-test-services/public-service-commission-tests/test-judgement-375/public-service-entrance-exam-375-candidate-information.html

Duties

The expectations of the positions to be filled are to provide operational services, advice and guidance to a recognized clientele (areas of the organization) in Information Management (IM) field. This includes analysis, research, organization, access and retrieval of information.

Coordinators are responsible for assisting and guiding managers/clients in the development of information plans to ensure that these plans are consistent with the overall IM orientation; and interpreting CSA and central agency policies, principles, guidelines and procedures regarding the implementation and maintenance of an IM program. They are responsible for developing and updating IM guidelines for clients and staff, providing training and awareness sessions, and reporting on the use and implementation of IM rules and tools to ensure compliance.

They are also responsible for monitoring IM activities; identifying inefficient practices; conducting quality assurance audits to ensure that documents are exhaustive, properly identified and protected; and recommending corrective measures.

In addition, the coordinator, as the person responsible for the entire organization, must provide service delivery, and advice and guidance in one or more of the following areas:
• policy/plan development and guidelines/procedures applicable to the entire organization and produces related reports;
• project management of large-scale projects affecting the entire organization;
• management of the life cycle of electronic and physical documents, including archiving;
• operations management of electronic systems supporting IM.

Depending on the scope of the field for which the incumbent is responsible, he or she may be called upon to supervise the work of one to three subordinates.

Work environment

The Canadian Space Agency (CSA), a stimulating environment, is committed to leading the development and application of space knowledge for the benefit of Canadians and humanity.

Besides being a stimulating environment, the CSA offers several interesting amenities:
- gym (badminton, squash, exercises classes);
- library;
- daycare;
- cafeteria;
- free parking.

The Information Management team at the CSA is a united, competent, multidisciplinary team at the heart of the organization. To best serve its customers, the team is a visionary partner offering quality services. Fully committed, it contributes to making the CSA a model of excellence in the management of its Information Managements.

We look forward to welcoming you to the team!

Intent of the process

This process will be used to staff 3 permanent positions. A pool of qualified or partially assessed candidates will be established and could be used to staff similar positions whose length, linguistic profiles and security profiles may vary.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

• Post-secondary education diploma (college diploma, university certificate, bachelor’s or master degree) from a recognized institution in documentation technique OR in archival OR in records management OR in information science.

Degree equivalency

EXPERIENCE

• Recent and meaningful (*) experience in records management or library work.

• Experience in the processing and filing of documents in an electronic document management system.

• Experience in providing advice to management in a field related to the position.

* Meaningful and recent is defined as a depth and breadth of experience normally found in someone who has been working for approximately one (1) year over the past two (2) years approximately.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
Self-assessment test for written expression and reading comprehension
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing and reading skills in your second official language is available for you to take before completing your application.
https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html

Information on language requirements

ABILITIES AND SKILLS

• Thinking things through
• Showing initiative and being action-oriented
• Working effectively with others
• Judgment
• Customer Service Orientation
• Ability in written and oral communication

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

• Experience in the implementation of initiatives linked to the Recordkeeping Directive

• Experience in using Opentext's Content Server information management system

• Experience of staff supervision

ORGANIZATIONAL NEEDS

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS

• Willingness and ability to work overtime, as required
• Occasional travel

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

EVALUATION
Reference checks may be sought.
An interview may be administered.
A test may be administered.

You must provide proof of your education credentials.

Candidates must make themselves available for evaluations when invited.

Depending on the number of candidates, candidates management stratégies could be applied such as random selection, top-down approach or cut-off scores.

LANGUAGE
Persons are entitled to participate in the appointment process in the official language of their choice.

COMMUNICATION
All information pertaining to the process will be sent by email. It is therefore your responsibility to verify your email account for new communication regarding this selection process on a regular basis.

Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email.)

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.