Communications Assistant, Creative Services and Communications Officer, Creative Services

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*** Applicants must clearly demonstrate in their responses to the screening questions how they meet the “essential qualifications” (education AND experiences).

FOR EACH CRITERIA/ QUESTION, please provide the following MANDATORY information:
1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and duration for which you exercised the functions;
3 - Specific details of tasks, projects or accomplishments demonstrating the experience was acquired.

The answers provided to the screening questions will be the main source of information. Failure to provide complete answers may result in job applications being screened out from further consideration in this process. Should you indicate in your response "please refer to resume" may be result in a failure as we will be unable to assess you against the position’s essential qualifications. Lack of examples and details will result in your application being rejected. Applicants will not be solicited for incomplete or possible missing information.

"Asset qualifications" could be used either at the screening phase or to determine which candidate will be appointed. Therefore, if candidates meet the asset qualifications (experiences), they should also describe in their answers to the screening questions how they meet these qualifications using detailed and concrete examples.

Duties

Do you think creatively? Do you have an eye for design? Are you inclined to look outside the box for solutions? Are you good delivering a message through storytelling?

If you answered yes to those questions, then this job may be a great fit for you!

The Creative Services team at Transport Canada (TC) is dedicated to delivering high quality visual communications products, including graphic and video content, for clients across the department. The team is divided into two streams: one handles graphic design; the other focuses on video and photography.

In this role, you may be asked to take on work like:
● Advising on creative concepts for visual communications products, including video, graphics, animation, print media, and/or infographics;
● Providing graphic design or video production services for clients across the department;
● Following the principles of digital by default by producing engaging and informative graphic and video elements and shareables for social media and the web;
● Overseeing compliance of visual communications products with Transport Canada and Government of Canada policies and requirements, including branding;
● Collaborating within the team to produce high-quality visual communications products; and
● Advising on the best visual communications products, distribution methods, and channels to meet specific needs and to reach target audiences.

If you have experience in graphic design and/or video production, are a team player, and enjoy working in a fast-paced environment, we’d like to hear more about you.

Work environment

Transport Canada oversees federal policies and procedures that promote safe, secure, efficient and environmentally-responsible transportation. Our goal is to make sure that Canada’s transportation system is safe and works well.

With over 5,000 employees spread across Canada, the department hires people who share our common values of professional excellence, teamwork, diversity and mutual respect.

Intent of the process

The intention of this process is to establish a pool of qualified candidates to fill positions at Transport Canada or with other departments.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A degree from a recognized post-secondary institution with a specialization in graphic design, multimedia, video production or a similar field related to the position.

Notes:
1. At the manager's discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE
- Recent* experience in designing and producing visual communications products for a variety of media and audiences.
- Recent* experience in all stages of graphic design and/or video production from initiation and planning through to conception and completion**.
- Experience working in a Mac environment using the Adobe Creative Suite for the production of graphics or video.
- Experience in producing or adapting visual communications products for use on the web and in social media.
- Experience in providing advice to supervisors and/or management on visual communications.
- Experience in working from a creative brief or script.

* Recent experience is defined as experience acquired in the last two (2) years.
** The need for experience in video production, graphic design or both will be determined at the time of appointment according to the requirements of the position that is to be filled.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative, BBB/BBB (IS-02 and IS-03)
English or French essential (IS-02)

Information on language requirements

KNOWLEDGE
- Knowledge of the Policy on Communications and Federal Identity (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=30683) and the Directive on the Management of Communications (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=30682) as they apply to visual communications and accessibility.
- Knowledge of how to use visual communications to reach various audiences on different channels or media.
- Knowledge of video production and/or graphic design best practices.

ABILITIES
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.
- Ability to produce innovative visual communications***.
- Ability to analyze information and client requirements in order to recommend visual communications products.
- Ability to produce professional-quality videos or graphics***.
- Ability to establish priorities, work under pressure and meet deadlines.

***Candidates invited to the next steps of the assessment may be requested to provide projects or samples of projects already made to a selection committee. These projects may also need to be backed by respondents (client and/or supervisor) who can provide comments on the candidate’s achievements.

COMPETENCIES
- Demonstrating integrity and respect
- Thinking things through
- Working effectively with others
- Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE
- Experience with developing and/or implementing a corporate brand or visual identity.
- Experience in coordinating photo shoots and/or providing photography services.
- Experience in digital animation and/or motion graphics.
- Experience supporting high-profile ministerial events, ministerial announcements, town halls or public consultations.
- Experience creating accessible PDF documents, interactive PDF documents or forms, and/or e-publications.
- Experience in contracting and/or procurement in a Government of Canada context.

OPERATIONAL REQUIREMENTS
- Willingness to travel.
- Ability to work overtime, evenings and weekends, with little advance notice.

CONDITIONS OF EMPLOYMENT
Security: Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates from outside the Federal Public Service will be required to pay for their own travel expenses for various phases of testing/assessment.

A written exam will be administered.

An interview will be conducted.

Reference checks will be sought.

Candidates may be asked to provide their performance assessment as part of the selection process.

Candidates must possess each of the essential qualifications to be appointed to the position.

Candidates may be required to possess the asset qualifications or to satisfy the operational requirements or the organizational needs, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews).

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Applicants with diplomas from outside of Canada must provide proof of Canadian equivalence. Visit the Canadian Information Centre for International Credentials (CICIC) for more information at http://www.cicic.ca/.

Transport Canada will accept applications on-line only.

All job applications must therefore be submitted through the Public Service Resourcing System (PSRS). Following are some of the benefits associated with applying on-line:
Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
Applicants can modify their application/resume at anytime BEFORE the closing date indicated on the job advertisement.
Applicants can verify the status of their applications, at any time.
Applicants can be notified electronically of tests or interviews and results.
For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please click on the button "Apply Now" below.

Applications sent via email will not be consider.

Acknowledgement of receipt of applications will not be sent.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.