Technical analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

If you are unable to apply online or require accommodation for any reason, you must contact the Human Resources Advisor listed below before the closing date and time.

The answers to the screening questions may be used to assess your ability to communicate in writing.

Intent of the process

A pool of qualified candidates will be created and used to staff identical or similar positions at Global Affairs Canada with tenures that may vary according to the positions being staffed (ex. indeterminate, term, acting, assignment, secondment, deployment, etc.).

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

ED1. Successful completion of two (2) years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCES:

EX1. Experience in at least three (3) of the following areas in the context of IM/IT solutions or services:
• requirements analysis;
• design;
• development;
• testing;
• maintaining and support;

EX2. Experience in preparing technical documentation, system documentation or user documentation;

EX3. Experience analyzing, troubleshooting and recommending solutions to address system incidents and problems;

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual BBB, English essential, French essential, English or French essential

Information on language requirements

KNOWLEDGE:

K1. Knowledge of current technology trends affecting Information Management/Information Technology.
K2. Knowledge of the Systems Development Life Cycle (SDLC).

ABILITIES:

AB1. Ability to communicate effectively orally;
AB2. Ability to communicate effectively in writing;
AB3.Ability to analyze, evaluate and resolve problems;
AB4.Ability to plan, organize and prioritize work

PERSONAL SUITABILITY

PS1. Teamwork
PS2. Judgement
PS3. Initiative
PS4. Dependability

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION:

SAP ABAP (Advanced Business Application Programming) certification
PeopleTools I/II, PeopleCode and/or Application Engine training certification

Degree equivalency

EXPERIENCES:

AE1. Experience in programming for and/or configuring the BMC Remedy product suite;

AE2. Experience in software design and development using Adobe LiveCycle ES4 including all of the following programming languages and technologies :
• XFA
• JavaScript
• Adobe LiveCycle ES4 WorkBench (i.e. Process Design, Form Design);

AE3. Experience with Object/Relational Mapping (ORM) tool such as but not limited to Hibernate, EclipseLink, TopLink, when developing Java based application;

AE4. Experience in developing applications using SOAP/REST Web Services;

AE5. Experience in developing SQL scripts on an MS SQL Server 2008 or higher platform;

AE6. Experience in developing Web applications using Government of Canada Web Standards and Frameworks (e.g. CLF2, Web usability, Web interoperability and Web accessibility, Web Experience Toolkit(WET));

AE7. Experience in developing and designing Java EE enterprise applications using Java Web Frameworks, such as but not limited to JBoss Seam and Spring MVC;

AE8. Experience in SAP ERP 6.0 development using ABAP, BSP, Web DynPro and/or SAPUI5;

AE9. Experience with the development and maintenance of solutions in the following SAP modules: FI-CO, FM, MM or PS.

AE10. Experience in analyzing, designing, programming and maintaining computer applications using PeopleCode programming language;

AE11. Experience developing or maintaining applications using PeopleTools technologies.

AE12. Experience with XML Publisher for PeopleSoft Enterprise;

AE13 – Experience with the technical operations support of PeopleSoft HRMS 8.9 or higher environment including maintaining, troubleshooting and resolving problems in a PeopleSoft Internet Architecture;

AE14 – Experience performing the functions of a Business Analyst in an IM or IT environment which includes the following activities:
• planning the execution of business analysis activities;
• designing, modeling and validating business process flows;
• eliciting, analyzing, validating, documenting and prioritizing business needs and requirements;
• assessing proposed solutions against the business needs, anticipated business outcomes and requirements;

KNOWLEDGE:

AK1. Knowledge of relational databases concepts including writing and troubleshooting complex SQL statements and scripts.

The successful candidate may be required to work overtime (evening, weekends and statutory holidays) on occasion.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

2. Any information provided may be verified through various sources.

3. Candidates are advised that an exam and/or interview will only be rescheduled under these exceptional circumstances:
- Medical reason with certificate;
- Pre-arranged travel with proof;
- Pre-scheduled training with proof;
- Pre-arranged exam/interview for another Government of Canada staffing process with proof;
- Death in the family with proof;
- Other exceptional reason deemed acceptable by the Selection Board (e.g. Jury Duty, etc.).

4. Please note that when this appointment process is finalized, all information will be posted on jobs.gc.ca. It is your responsibility to check for notifications on the jobs.gc.ca site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted to the Public Service Labour Relations and Employment Board (PSLREB).

5. You must provide proof of your education credentials (original documents). Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

6. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

7. Please identify clearly your substantive group and level and your employment status on your résumé and on your application form.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.