Manager, Media Relations

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*** Applicants must clearly demonstrate in their responses to the screening questions how they meet the “essential qualifications” (education AND experiences).

FOR EACH CRITERIA/ QUESTION, please provide the following MANDATORY information:
1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and duration for which you exercised the functions;
3 - Specific details of tasks, projects or accomplishments demonstrating the experience was acquired.

The answers provided to the screening questions will be the main source of information. Failure to provide complete answers may result in job applications being screened out from further consideration in this process. Should you indicate in your response "please refer to resume" we may be unable to assess you against the position’s essential qualifications which could result in a failure. Lack of examples and details will result in your application being rejected. Applicants will not be contacted to clarify incomplete or missing information.

"Asset qualifications" could be used either at the screening phase or to determine which candidate will be appointed. Therefore, if candidates meet the asset qualifications, they should also describe in their answers to the screening questions how they meet these qualifications using detailed and concrete examples.

Duties

Do you have experience in media relations, media monitoring, and social media? Are you a seasoned communicator who understands the importance of mainstream and social media? Can you quickly identify issues? Are you a self-starter with strong people management skills? Do you think quickly on your feet and like a challenge?

If you answered yes to any or (preferably) all of these questions, then this job may be a great fit for you!

As Manager of Media Relations, you’ll be overseeing media functions at Transport Canada which include: media monitoring and analysis, media relations and issues management, and spokesperson training and support. You’ll also be responsible for the day-to-day operations of our social media accounts on Twitter, Facebook, YouTube and Flickr.

Work environment

Transport Canada oversees federal policies and procedures that promote safe, secure, efficient and environmentally responsible transportation.

With over 5,000 employees spread across Canada, the department hires people who share our common values of professional excellence, teamwork, diversity and mutual respect.

Intent of the process

The intention of this process is to establish a pool of qualified candidates to fill positions at Transport Canada or with other departments.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
The minimum standard is:
• A degree from a recognized post-secondary institution.

Notes:
1. Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor's degree without specialization is called for in a position classified as IS.
2. At the manager's discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE
• Recent* experience providing and/or overseeing operational support for media relations and media monitoring
• Recent* experience managing sensitive communications files, media issues or complex government-wide initiatives
• Recent* and significant** experience in media relations including responding to media enquiries; and/or acting as spokesperson for an organization
• Recent* and significant** experience providing strategic communications advice and recommendations to senior management (director level or higher)
• Experience in managing financial and human resources***
• Experience in establishing effective working relationships with key stakeholders, media outlets, colleagues and/or clients
• Experience in managing social media channels for an entire organization or in a Government of Canada context

*Recent experience is defined as experience acquired in the last three (3) years.
**Significant experience is defined as having performed a broad range of various and complex activities over a consecutive two (2) year period in a related field. Candidates have to provide clear and specific examples in their application.
***Regarding experience in managing human resources: applicants must clearly demonstrate that they have supervised staff, assigned work and managed and assessed performance. Applicants must also indicate the number of employees they supervised directly.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative CBC/CBCB or CCC/CCC

Information on language requirements

KNOWLEDGE
• Knowledge of the Government of Canada Policy on Communications and Federal Identity (http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=30683) and the Directive on the Management of Communications (http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=30682) as they relate to media relations
• Knowledge of best practices in media relations and issues management
• Knowledge of the Canadian media landscape and effective monitoring practices for both mainstream and social media

ABILITIES
• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to process complex information in order to detect communications issues and effectively make recommendations to senior management (director equivalent and above)

KEY LEADERSHIP COMPETENCIES
www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile/examples-effective-ineffective-behaviours.html

• Create vision and strategy
• Mobilize people
• Uphold integrity and respect
• Collaborate with partners and stakeholders
• Promote innovation and guide change
• Achieve results

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
• Experience in crisis or emergency communications
• Experience providing and/or overseeing the provision of spokesperson training
• Experience organizing news conferences and media briefings
• Experience in media monitoring, including electronic press, newspaper, social media, radio and television

OPERATIONAL REQUIREMENTS
• Willingness to travel
• Willingness to adjust work schedule according to organizational needs

Conditions of employment

Secret security clearance

• Willingness and ability to monitor a government-issued mobile device during and after working hours, including weekends
• Willingness and ability to work after regular working hours, evenings and weekends with little or no advance notice

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates from outside the Federal Public Service will be required to pay for their own travel expenses for various phases of testing/assessment.

A written exam will be administered.

An interview will be conducted.

Reference checks will be sought.

Candidates must possess each of the essential qualifications to be appointed to the position.

Candidates may be required to possess the asset qualifications or to satisfy the operational requirements or the organizational needs, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews).

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Applicants with diplomas from outside of Canada must provide proof of Canadian equivalence. Visit the Canadian Information Centre for International Credentials (CICIC) for more information at http://www.cicic.ca/.

Transport Canada will accept applications on-line only.

All job applications must therefore be submitted through the Public Service Resourcing System (PSRS). Following are some of the benefits associated with applying on-line:
Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
Applicants can modify their application/resume at anytime BEFORE the closing date indicated on the job advertisement.
Applicants can verify the status of their applications, at any time.
Applicants can be notified electronically of tests or interviews and results.
For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please click on the button "Apply Now" below.

Applications sent via email will not be consider.

Acknowledgement of receipt of applications will not be sent.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.