Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Public servants may receive Acting, Secondment, Deployment, Assignment, Term and Indeterminate positions resulting from this selection process. External candidates may receive a term, indeterminate or casual position.

Innovation, Information and Technology Branch (IITB) is a national organization, with a wide variety of work that can be performed regardless of geographic location. However, certain positions may require a physical presence at a specific location.

IITB’s Hub locations outside of the NCR are located in: St-John’s, Dartmouth, Charlottetown, Bathurst, Fredericton, Miramichi, Moncton, Saint John, Boucherville, Jonquière, Laval, Montréal, Québec, Shawinigan, Belleville, Chatham, Cornwall, London, Toronto, Mississauga, Windsor, Vaughan, Winnipeg, Regina, Edmonton, Calgary and Vancouver.

Work locations are distributed across Canada. Most of the positions are in the National Capital Region (NCR).

Candidates must clearly explain in the PRE-SCREENING QUESTIONS how they meet the education and essential experience factors listed in essential qualifications.

Candidates are also asked to answer the prescreening questions regarding the education/certification and nine (9) experiences that may be needed for the job.

The length of time is important. Please include the time period applicable to each education and experience factor and clearly specify the months and years spent studying and/or doing this work. For example: “from Oct. 2017 to March 2018 (6 months)”.

Resumes may be used as a secondary source to validate the education and the experience described in answers to the pre-screening question.

Failure to provide this information in the requested format will result in your application being rejected.

Your answers may be used to assess your ability to communicate effectively in writing.

Candidates will not be solicited for incomplete or missing information.

The Government of Canada is committed to building a skilled workforce that is representative of Canada's diversity, which includes the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel.

We encourage applicants to identify any skills, competencies and/or experiences they acquired through a career with the Canadian Armed Forces

https://www.canada.ca/en/public-service-commission/jobs/services/public-service-jobs/canadian-armedforces-members-veterans.html

Duties

Providing and contributing to the analysis and research for the provision of strategic and effective IT enabled business solutions delivering on the Department’s operational mandate.

Work environment

If you are interested in making a difference serving Canadians and therefore improving Government of Canada services and programs then the Innovation, Information and Technology Branch (IITB) is looking for you!

IITB provides innovative solutions, which support Employment Social Development Canada (ESDC) digital services to the citizens and employers. We are a diverse, national organization powered by innovative thinking and approaches, delivering efficient, reliable and secure services and solutions.

You will work with a talented and engaged team to bring creative solutions to ESDC employees and the public.

ESDC-IITB is creating a pool of analysts within the Business Line Support Services (BLSS) organization. This organization is responsible for managing the provision of strategic IT business line support services which help deliver effective IT enabled business solutions and thus deliver on the Department’s operational mandate.

Intent of the process

A partially assessed pool may be established from this process to staff IT Business Line Support Services (BLSS) analyst positions within the Information, Innovation and Technology Branch (IITB).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education

• Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.
Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

Essential Experience

1. Recent working* experience collaborating with Information Management and/or Information Technology IM/IT specialists for the planning, design, implementation and/or delivery of IM/IT solutions, initiatives, and/or services.

DEFINITIONS:
*RECENT WORKING EXPERIENCE is defined as a minimum of twelve (12) months of cumulative hands-on experience acquired within the last three (3) years in a professional environment (i.e. non- academic).

2. Recent working* experience analyzing options and elaborating recommendations and/or briefing materials related to IM/IT.

DEFINITIONS:
*RECENT WORKING EXPERIENCE is defined as a minimum of twelve (12) months of cumulative hands-on experience acquired within the last three (3) years in a professional environment (i.e. non- academic).

3. Recent working* experience contributing to the delivery of at least two (2) IM/IT projects using industry standard methodologies and/or best practices (e.g. Software Development Life Cycle (SDLC), AGILE, WATERFALL,PMI/PMBOK, BABOK, Prince 2, etc.)

DEFINITIONS:
*RECENT WORKING EXPERIENCE is defined as a minimum of twelve (12) months of cumulative hands-on experience acquired within the last three (3) years in a professional environment (i.e. non- academic).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English or French Essential
• Bilingual Imperative BBB/BBB.

Information on language requirements

Knowledge

1. Knowledge of ESDC’s programs and services:

https://www.canada.ca/en/employment-social-development.html

Abilities

• Ability to communicate effectively in writing
• Ability to communicate effectively orally.

Behavioural Competencies

1. Analytical Thinking (proficiency level 2)
2. Client Focus (proficiency level 2).

Technical Competencies

1. Business Analysis (proficiency level 3)
and/or
2. IT Project Management (proficiency level 2).

Personal Suitabilities

• Integrity and Respect
• Effective interpersonal skills

The following may be applied / assessed at a later date (may be needed for the job)

Education / Certification

Professional certification, diploma or degree - examples include:
1. Graduation with a degree from a recognized post-secondary institution in computer science, information technology, information management, or another specialty relevant to the position being staffed, such as: Business Administration, Business Analysis, Marketing, etc.
2. Successful completion of Project Management and/or Business Analyst courses (Introductory, Intermediate).
3. Project Management Accreditation (such as Project Management Professional (PMP); Prince 2 Practitioner; or Certified Associate in Project Management (CAPM)), or a Project Management Certification from a recognized university.
4. Business Analyst certification from a recognized professional organization.

Degree equivalency

Experience

1. Experience as a participant within an IM/IT structured project management environment. Evidence of contributing to one or more components of the management of the overall project (e.g. project life-cycle management, risk management, costing, dashboards, status reporting, etc.).

2. Experience contributing to formal project documentation for management (e.g. proposals, statements of work, business cases, project charters, etc.).

3. Experience providing support in the development of various project management reporting dashboards and/or other project management related reporting materials

4. Experience working in application/solution development environments.

5. Experience working with business users to gather and document various types and levels of business and/or solution requirements in support of program objectives.

6. Experience working with various business users to define, scope and initiate projects.

7. Experience interviewing program stakeholders.

8. Experience reviewing and interpreting business requirements.

9. Experience translating program business requirements for IT developer groups.

Operational Requirements
• Available to travel as required.
• Available to work overtime, sometimes on short notice, as required.
• Able to work in a virtual environment.

Conditions of employment

Conditions of Employment
• Reliability Status security clearance
or
• Secret security clearance.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be conducted.

A written examination may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

The essential qualifications that are listed in the statement of merit criteria are mandatory. A pass mark will be established for each. Applicants may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many applicants who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications.

For Government of Canada employees, an assignment, secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor will be required before an offer can be made. Employees at the same group and level or equivalent may be considered for secondment/deployment.


All communication regarding this process will be administered via e-mail. It is the candidate’s responsibility to provide a valid e-mail address and update their personal information when it changes. If special circumstances prevent you from having access to your e-mail, please contact the HR contact noted above.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

If you are a Government of Canada employee, please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If you are a Government of Canada employee, please ensure that your Personal Record Identifier (PRI) is included in your application.

You must be prepared to provide the original or a certified copy of your educational credentials.

We strongly encourage applicants to submit their applications online.

Following are some of the benefits associated with applying on-line:
• Applicants can create and manage their accounts and apply to job opportunities as long as an internet connection is available.
• Applicants can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
• Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

Should you be unable to apply on-line onjobs.gc.ca, please submit your application, quoting the Selection Process Number, to the application contact listed on the poster on or before the closing date.

Please note that within the context of this selection process, travel costs or travel expenses will not be reimbursed.

Persons are entitled to participate in the appointment process in the official language of their choice.

At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.