Data Integrity/Client Service Positions

Update: *** Please note that the screening question for the AEXP 1 criterion has changed. Please review and amend your answer accordingly before the poster close.***

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please carefully read the 'Other Information' section of this advertisement as there is important information regarding your application and how the screening of candidates will take place.

Duties

Fisheries and Oceans Canada is looking for people to joint the PeopleSoft Transaction Centre of Expertise. The team is responsible for ensuring the accuracy of the data entered in the departmental human resources management system and providing timely support to its clientele.

This position requires someone who is focused on providing exceptional client service, is resourceful and has the greatest attention to details. It would be great if you would have prior experience in data entry or data correction in a human resources management system, but it is not a must-have.

Work environment

WHY WORK WITH US?
Fisheries and Oceans Canada (DFO) leads the management of Canada’s fisheries and the safeguarding of Canadian waters. The Canadian Coast Guard (CCG), a Special Operating Agency within DFO, is responsible for services and programs that contribute to the safety, security, and accessibility of Canada’s waterways. Our Department is often the only federal presence in smaller coastal and remote communities.

DFO’s scientific knowledge and expertise, advice, products and services support evidence-based decision making, policy development, economic activity and stewardship of our waters. CCG is a nationally recognized, world-leading symbol of safety, operating along the longest coastline in the world; entrusted to deliver valuable programs and services to Canadians that save lives, protect the environment and support our Canadian economy.

Check out our You Tube channels to see some of the amazing things we do:
youtube.com/fisheriescanada (Fisheries and Oceans Canada)
youtube.com/CCGrecruitmentGCC (Canadian Coast Guard)

Intent of the process

The actual need is for 3 term positions of 1 year, with possibility of extension.

A pool of qualified candidates may be established to staff positions within Fisheries and Oceans across Canada. Tenures, official language requirements and security profiles may vary according to the position being staffed.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED. Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXP1. Experience working in a client service environment.

EXP2. Experience working in a data entry environment.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

AEXP1. Experience in providing human resources support services.

AEXP2. Experience working with a human resources database software.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

C1. Great client service: You are driven to solve people's problems.

C2. Judgment: You discern what is to be shared and what should remain confidential.

C3. Resourcefulness: You find quick and clever ways to overcome difficulties.

C4. Professionalism: You have great work ethic and are reliable.

C5. Attention to detail: You achieve thoroughness and accuracy when accomplishing a task.

C6. Communication: You deliver a clear and concise message by writting and orally.

Tests

PSEE - Test of Judgement UIT

Applicants must complete the Public Service Entrance Exam: Test of Judgement Unsupervised Internet Test as part of the screening for this selection process. This test assesses the judgement required for solving problems in work-related situations. You will have 75 minutes to complete the test. You must complete the test before you submit your application for this position.

For more information, please consult: Public Service Entrance Exam - Test of Judgement Unsupervised Internet Test

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

------ HOW TO APPLY? ------
1. Upload your CV
2. Respond to the screening questions
3. Complete the Unsupervised Internet Test (UIT).
Do this well and you will make it to our shortlist for further assessment. What is shortlisting? A method of reducing the number of candidates from a larger list, for further consideration.

CONNECT WITH US!
Twitter:
@FishOceansCAN (Fisheries and Oceans Canada)
@CoastGuardCAN (Canadian Coast Guard)

LinkedIn:
LinkedIn Fisheries and Oceans Canada

Facebook:
Fisheries and Oceans Canada
Canadian Coast Guard

Instagram:
@fisheriesoceanscan
@coastguardcan

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.