Total Health and Disability Management Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

DND has a new health and wellness program that helps employees affected by illness, injury or impairment. The Office of Disability Management is hiring skilled, compassionate and dedicated advisors to join their team, with positions available in the National Capital Region. As a Disability Management Advisor, you will provide expert support to employees and managers through case management services, and help create a healthy work environment for all.

Please note that the positions in the NCR are located at the Carling Campus.
OUR OFFER:
• Fully Equipped Gym
• Fitness Classes
• The new facility also offers people a more collaborative, healthy, and state-of-the-art workplace.
• Flexible work arrangements*
• Mentoring Program
• Specialized In-House Training
• Low cost parking**
• DND employee discounts for travel, shopping and accommodations

*Teleworking is provided at management discretion.
**Parking is on a first-come first serve basis.

Intent of the process

The intent of this process is to staff Total Health and Disability Management Advisor position(s) (bilingual imperative CBC/CBC) in the National Capital Region.

A pool of candidates may be established and may be used to staff similar positions within the Department of National Defence (DND) in the National Capital Region (NCR) with various tenures (indeterminate, deployment, acting, assignment, secondment, specified period) and with various security clearances specific to the position being staffed.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
EDU1: Graduation with a degree or diploma from a recognized post-secondary institution with an acceptable specialization in Social Sciences, Health Sciences or a related field specific to the position being staffed; OR
An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
EXP1: Recent and significant experience* in providing proactive case management services for complex disability management situations.
EXP2: Recent and significant experience* with disability claims or benefit management for physical and/or mental health.

NOTES:
“Recent” experience is defined as experience associated with having performed this function in the past five (5) years.
“Significant “experience is defined as the depth and breadth of experience normally associated with the performance of those duties for a period of approximately three (3) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES:
Interpersonal Skills
Emotional Intelligence
Organizational Skills
Tact and Discretion
Resiliency
Communication Skills

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION:
Graduation with a degree or diploma from a recognized post-secondary institution with an acceptable specialization in Disability Management.

Degree equivalency

OCCUPATIONAL CERTIFICATION:
NIDMAR or other professional certification or designation related to disability management or education or training specific to best practices in disability management.

ASSET EXPERIENCE:
AEX1: Experience with worker’s compensation (or other third party provider) claims, appeals or mediation or adjudication processes.
AEX2: Experience in accommodation process for permanent and temporary accommodations.
AEX3: Experience working in compensation within the Federal Public Service.

Conditions of Employment
Various security requirements:
Reliability, Secret

Candidates must meet and maintain the above condition of employment throughout their employment.

Other conditions of employment:
Requirement to travel occasionally.
Requirement to work occasional overtime when required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet the essential qualifications to be appointed to a position. However, a person may be appointed to the position even though he or she does not meet any or all of the asset qualifications, operational requirements, or organizational needs. Please note that meeting these criteria may be desirable and may be a deciding factor in choosing the person to be appointed. A top down selection and/or random selection may be applied at any stage of the selection process.

When completing the screening questionnaire, remember that the assessment board cannot make assumptions about your experience. It is insufficient to say that you have the required qualifications or to list your current or past duties. Rather, candidates must demonstrate how they meet the education and experience criteria listed in the job opportunity advertisement by providing CLEAR AND CONCRETE EXAMPLES.

Please note that informal discussion is not mandatory for an external process.

Candidates are entitled to participate in the selection process in the official language of their choice and are asked to indicate their preferred official language in their application.

Please note that the DND only accepts online applications via the www.jobs.gc.ca. If you do not have Internet access in your home or through friends, relatives or neighbours, here are some suggested locations: campus career centres, libraries, community centres, Internet cafés, Canada/Student Employment Centres, and Public Service Commission (PSC) regional offices. You may also call 1 800 O-Canada (1 800 622-6232), or TTY 1 800 926-9105, for information on the nearest public Internet access location.

Persons with a disability preventing them from applying online should contact their respective Public Service Commission Regional Office or use the following toll-free number: 1 800 645-5605. It is your responsibility to advise the DND official of your accommodation needs at the commencement and at each stage of the assessment process as the type of accommodation might change depending on the nature of the assessment.

COMMUNICATION FOR THIS PROCESS will be sent by email. Candidates must check their email accounts frequently as there may be new communication regarding this process or a deadline for response. Responses provided after the indicated deadline may not be accepted. Candidates must include in their application a valid email address that is functional at all times and accepts messages from unknown users; some email systems block these types of email. Ensure to check/view your spam folder regularly. The DND is not responsible for any incorrect or incomplete application information. Errors in your profile and/or failure to update your contact information may result in no further consideration of your application. Failure to respond to communications may be construed as a withdrawal from this process.

To apply online, please click on the "Apply Now".

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.