Operational Support

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

WE WILL ONLY ACCEPT APPLICATIONS SUBMITTED FROM THIS WEBSITE. NO
APPLICATIONS SUBMITTED VIA EMAIL OR PAPER COPIES WILL BE ACCEPTED.

Your application will be used to assess the ability to communicate effectively in writing.

You will be required to demonstrate the essential qualifications (i.e. Education and Experience) for the initial screening by answering the online screening questions and on your résumé. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate WHEN, WHERE, and HOW the qualification was met through substantiation by examples. Information on your described education and experience provided in the screening questions should be supported by your résumé. Failure to provide the above information in the format required may result in your application being rejected from the process.

Duties

Operations Support Assistant in the Civil Aviation Branch:
1. Prepares, composes, coordinates and/or reviews correspondence, documents and other materials submitted for approval / signature, verifying the accuracy of content (as required) and adherence to departmental procedures
2. Gathers and enters data into databases, verifies accuracy and generates reports and documents.
3. Responds to inquiries from internal and external clients, and/or redirects inquiries to the appropriate.
4. Books airfare/ accommodations for Manager/ Technical Team Lead.
5. Arranges meetings and takes minutes and prepares decision records.
6. Manages Manager/ Technical Team Lead’s meetings, calendar and emails

Intent of the process

There is an immediate need to fill one Bilingual Position in Garson, Ontario on a part-time term basis.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of a secondary school diploma.

Degree equivalency

Experience in providing general administrative support services.

Experience in providing client service.

Experience in using Microsoft Office Suite including Word, Excel, Outlook and PowerPoint.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Demonstrating Integrity and respect.

Thinking things Through.

Working effectively with others.

Showing initiative and being action-oriented

Client Service Orientation.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to effectively multitask.

Ability to plan, organize and prioritize work.

The following may be applied / assessed at a later date (may be needed for the job)

Experience in booking/coordinating travel arrangements.

Experience in arranging meetings and taking minutes.

Experience in managing a manager or supervisor’s calendar and emails.

Willingness and ability to work overtime, as required.

Willingness and ability to travel, as required.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice.

You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.