Claims Officer (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

**Re-posted**
This process is being re-advertised. Candidates who applied to ESO18J-020536-000002 / 2018-ESO-PS-EA-0169 are required to submit a new application to be considered.

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.”

Duties

- Reviews and analyses claims submitted by applicants to determine the accuracy, eligibility and propriety of costs claimed.

- Liaises with private and public sector applicants and partners to discuss, clarify and resolve anomalies with respect to costs claimed and other related claim issues.

- Produces reports to identify and explain variances between amounts paid by the Crown as a result of audit deletions and adjustments.

- Maintains accounting records for the reporting of program expenditures and commitments.

- Conducts surveys of active projects to provide timely updates of cash flow forecasts.

Work environment

The Federal Economic Development Agency for Southern Ontario (FedDev Ontario) is part of the Innovation, Science and Economic Development portfolio and one of six regional development agencies, each of which helps to address key economic challenges by providing regionally-tailored programs, services, knowledge and expertise.

As Canada's most populous region-home to 12.7 million residents living in 288 communities-southern Ontario is a key contributor to the overall Canadian economy. FedDev Ontario helps create and grow businesses, cultivate partnerships and build strong communities across the region through its programs and services, including Canada Business Ontario, as well as its program delivery partners.

FedDev Ontario prides itself on its service-orientation and entrepreneurial way of doing business that enables us to deliver results for our clients. When you choose a career with us, you experience the passion, excitement and rewards linked with this fulfilling work.

Intent of the process

A pool may be established as a result of this process and may be used to fill similar positions with various tenures (via Acting, Assignment, Deployment, Indeterminate, Secondment, Specified Period), language requirements and security profiles within the Federal Economic Development Agency for Southern Ontario in Waterloo, Ontario.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or employer-approved alternatives (see Note 1).

Notes:
1. The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

• Experience in using Microsoft Word or similar programs
• Experience in using Microsoft Excel or similar programs
• Experience in using Microsoft Outlook or similar programs
• Experience performing various financial and accounting duties (for example: expense reconciliation, procurement, budgeting, accounts payable, or accounts receivable, etc.)
• Experience reviewing large data sets and formulating recommendations

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Graduation with a degree or diploma from a recognized post-secondary institution in a specialty relevant to the position.

Degree equivalency

• Experience administering grants and contribution programs
• Experience verifying claims
• Experience processing payments
• Experience in following up on accounts payable

• Demonstrating integrity and respect
• Thinking things through
• Working effectively with others
• Showing initiative and being action-oriented
• Ability to resolve reimbursement related issues
• Ability to problem solve using initiative and creativity

• Ability to collect and compile information in an organized manner
• Ability to prioritize and organize work
• Ability to analyze data and communicate recommendations
• Ability to communicate orally
• Ability to communicate in writing
• Attention to detail

• Willingness and ability to work overtime on short notice

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

1) Persons are entitled to participate in the selection process in the official language of their choice (English or French). Applicants are asked to indicate their preferred official language in their application.

2) Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

3) All information obtained throughout the selection process, from the time of application to the close of the selection process, will be used to evaluate the candidates.

4) Candidates must meet the essential qualifications and conditions of employment to be appointed to a position. Candidates may be required to meet the asset qualifications, the operational requirements and/or the organizational needs, depending on the requirements of the specific position being staffed.

5) Candidates are strongly encouraged to complete the ASSET QUALIFICATION portion included in the application process if they meet one or more of the asset qualifications.

6) Proof of education will be required. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca. Candidates will be asked to provide their proof of education at the interview stage.

7) Candidates may be assessed using one or more of the following tools: written test, interview and reference check.

8) In-person candidate assessments will take place in Waterloo, Ontario. Candidates from outside the federal public service will be required to pay for their own travel expenses associated with the assessment phase of this selection process.

9) Top down and/or random selection may be used during any stage of the selection process.

10) For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include a valid email address in their application and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

11) It is the responsibility of the candidate to ensure that accurate contact information is provided and updated as required.

12) This process may be used to staff temporary AS-02 vacancies via an acting appointment, assignment or secondment. An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor will be required before an offer can be made.

13) If providing a second address which differs from your permanent home address, please provide clarifying details.

14) Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

15) Candidates will be advised of their individual results in this advertised appointment process in writing. If this process results in a term or indeterminate appointment, the “Notice of Consideration” (first notification) and the “Notification of Appointment or Proposal of Appointment” (second notification) will only be available through jobs.gc.ca. If this process results in an acting appointment, the "Notice of Acting Appointment"(NAA) will only be available through canada.ca/jobs. It is your responsibility to check for notifications on the canada.ca/jobs site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted to the Public Service Labour Relations and Employment Board (PSLREB).

16) The Selection Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only), if found necessary, in order to adequately assess the candidates.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.