Registry Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

Work environment

The Social Security Tribunal of Canada (Tribunal) is an independent administrative tribunal that makes quasi-judicial decisions on appeals related to the Employment Insurance Act, the Canada Pension Plan, and the Old Age Security Act. The Tribunal receives support services and facilities from the Administrative Tribunals Support Service of Canada.

We operate in a fast-pace environment within an open-office setting. Deadlines are tight and the workload can be significant at times. We are looking for team players who are attentive and take pride in their work.

Our building is located on Slater Street, just blocks from Parliament Hill. We are served by all major and express bus routes, with a light rail station on the way in the coming months.

Intent of the process

A fully or partially assessed pool may be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures and security clearances within the Administrative Tribunals Support Service of Canada (ATSSC).

Positions to be filled: 10

Information you must provide

Your résumé.

A covering letter in 500 words (maximum) "You must provide a cover letter in which you must clearly demonstrate how you meet the education and experience criteria listed in the essential and asset qualifications (if applicable). You must use each criterion as a header and then, using clear and concrete examples, write one or two paragraphs explaining when, where and how you obtained each education and experience criterion. Describe the examples in specific terms, providing sufficient details so that the screening board can clearly understand the circumstances. Content of your response must be supported by your résumé. Lack of examples and details may result in your application being rejected. Your résumé will be used as a secondary source to validate the information described in the cover letter. Please note that point form or a “copy and paste” from your résumé are not sufficient. Failure to provide a complete application, consisting of both a cover letter and a résumé, may result in your application being rejected."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education :

Secondary school diploma or three (3) years of experience in a related field.

Degree equivalency

Experience :

Recent experience* in the provision of clerical support activities in an office environment.

Experience in file maintenance, including recording, updating, retrieving information etc.

*Recent is defined as being within the last two years for a period of at least 3 consecutive months.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB/BBB, English essential.

Information on language requirements

Abilities :

Ability to manage conflicting priorities in order to meet deadlines.

Ability to adapt to change.

Ability to follow instructions.

Personal Suitability :

Attention to detail

Judgement

Effective interpersonal relationships

Dependability

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements :

Willing and able to work overtime occasionally.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

A written examination may be administered.

An interview may be administered.

Reference checks may be sought.

Acknowledgment of receipt of applications will not be sent.

Proof of your education credentials will be required at a later date.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Travel and relocation costs associated with this selection process will not be reimbursed.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Persons with disabilities preventing them from applying on-line or persons without access to the internet are asked to contact 1-800-645-5605.

Only on-line applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants include:

- modify your application/resume at any time BEFORE the closing date;
- verify the status of your application and notification(s), at any time, and
- be notified electronically of assessment details and results.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.