Registry Officer

Important messages

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Information on accommodation for persons with disabilities

ONLINE APPLICATIONS ONLY:

We will only accept on-line applications received via the jobs.gc.ca site. To submit an application on-line, please select the button "Apply Online" below.


How to Apply

You MUST provide your résumé and a COVER LETTER in which you clearly demonstrate how you meet the EDUCATION and EXPERIENCE criteria listed in the essential and asset qualifications (if applicable). You must use each criterion as a header and then, using clear and concrete examples, write one or two paragraphs explaining WHEN, WHERE and HOW you obtained each EDUCATION and EXPERIENCE criterion. Describe the examples in specific terms, providing sufficient details so that the screening board can clearly understand the circumstances. Content of your response must be supported by your résumé. Lack of examples and details may result in your application being rejected. Your résumé will be used as a secondary source to validate the information described in the cover letter.

Please note that point form or a "copy and paste" from your résumé are not sufficient. FAILURE TO PROVIDE A COMPLETE APPLICATION, CONSISTING OF BOTH A COVER LETTER AND A RÉSUMÉ, MAY RESULT IN YOUR APPLICATION BEING REJECTED. Candidates will not be solicited for incomplete or possible missing information.

Duties

The Registry Officers role is to:

Provide registry operations and case management services in support of inquiries and hearings conducted by the Canadian Human Rights Tribunal (CHRT). These hearings are in response to complaints against perceived discriminatory practices under the Canadian Human Rights Act.

Implement established operational procedures from receipt of a complaint, through the administration of the mediation process, the hearing process, proofreading and rendering of Tribunal decisions and rulings, as well as responding to the judicial review process, to the closing of a case file.

Prepare briefing notes, case summaries, summaries of conference calls or hearings, and summaries of preliminary motions for consideration of Members of the Tribunal.

Serve as the point of contact for assigned cases to provide pertinent advice and recommendations to the Tribunal and to parties and/or their representatives and to members of the public.

Plan and provide administrative and logistic services for Tribunal proceedings; participate at case conferences and hearings and manage/coordinate the related processes;

Respond to related enquiries from the parties and/or their representatives, the public and the media at hearings, and resolve on­ the-spot problems related to the hearing process and procedures.

Work environment

Created in November 2014, the Administrative Tribunals Support Service of Canada (ATSSC) is responsible for providing support services and facilities to 11 federal administrative tribunals by way of a single, integrated organization.

The Registry Officer position provides registry operations and case management services in support of inquiries and hearings conducted by the Canadian Human Rights Tribunal (CHRT).

Registry Officers work in various settings, including office settings in Ottawa and public court/hearing rooms across Canada.

Intent of the process

A fully or partially assessed pool may be created and may be used to staff similar positions at an identical or equivalent group and level within the Administrative Tribunals Support Service of Canada.

Positions to be filled: 2

Information you must provide

Your résumé.

A covering letter in 5,000 words (maximum) "You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation from a post-secondary school program with specialization in paralegal studies, public or business administration or in another relevant field or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

E1. Experience in the operational setting of a federal, provincial and/or territorial Court, Tribunal, Board, Commission, law firm, or equivalent.

E2. Experience in reviewing and formatting judgments, orders, or similar types of documents issued by a Court, Tribunal, Board, Commission, law firm, or equivalent.

E3. Experience analyzing diverse types of documentation filed by lawyers or self-represented litigants to assess accuracy, urgency and completeness of information in order to recommend the best course of action to Management.

E4. Experience in tracking and managing cases and/or official record management.

E5. Experience in interpreting and applying acts, regulations or administrative guidelines.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CCC/CCC)

Information on language requirements

KNOWLEDGE

Knowledge of the role of the Canadian Human Rights Tribunal

ABILITIES

A1. Ability to communicate effectively in writing

A2. Ability to communicate effectively orally

A3. Ability to work under pressure

A4. Ability to manage concurrent projects or files

A5. Ability to manipulate and analyze statistical information

PERSONAL SUITABILITY

Client oriented focus

Judgement

Analytical thinking

Dependability

Attention to detail

Respectful of diversity

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

Experience in the registry operations of a court or quasi-judicial tribunal.

Experience performing duties of a court registrar during judicial proceedings.

Conditions of employment

Reliability Status security clearance

Willing and able to work occasional overtime hours on short notice

Willing and able to travel within Canada, including weekends, for periods up to three weeks

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Various assessment tools may be used. Candidates will be notified of various steps undertaken in the process.

Candidates may be required to meet the asset qualifications depending on the requirements of the position being staffed.

Proof of your education credentials will be required at a later date.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
Employees occupying an indeterminate position at the same group and level or equivalent, may be considered first for deployment.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Top-down selection may be used during any stage of the selection process. Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

By applying to this process, you consent to your personal application-related information being shared.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments.

We thank all those who apply. Only those selected for further consideration will be contacted.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.