Receptionist

Update: Education

Successful completion of two years of secondary school or employer-approved alternatives (see Note 1).

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

*** ONLY ONLINE APPLICATIONS WILL BE ACCEPTED ***

All job applications must therefore be submitted through the jobs.gc.ca site.
To submit an application online, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications if applicable. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

Duties

Provide reception services in person and on the telephone, respond to current requests regarding the services and products of the organization, transfer calls to other units, take messages and forward them.

Perform general office work by completing administrative tasks requested by the personnel of the sector for their daily work as well as daily maintenance of different tables or lists used by the personnel.

Receive, sort, and distribute incoming mail as well as preparing and sending outgoing mail.

Complete documents for office supply orders, repairs, technical support, and courier services; contact suppliers to obtain information or make arrangements; and entering initial data into computer systems.

Work environment

The RCMP “C” Division is seeking highly motivated individuals who have an interest in Canada’s law enforcement mandate, who demonstrate integrity, are action-oriented and have the ability to effectively work in a team.

You want to work for an employer who promotes healthy habits and lifestyle and who encourages its employees to be active, amongst other things? Proud to promote health and having achieved the “Healthy Enterprise - Elite” certification, the RCMP "C" Division (Quebec Division) offers a Workplace Health and Well-Being Program committed to raising awareness amongst its employees about the importance of adopting and maintaining healthy habits. At "C" Division all employees have free access to the division's gymnasium.

Our Headquarters offices are centrally located and feature nearby access to public transit, restaurants, shops and other amenities. As a knowledge-based organization, we prioritize employee development. Employees are encouraged to take advantage of unique internal and external learning opportunities to enhance their contributions to their current role and for career progression.

Intent of the process

The intent of this selection process is to staff a position on an indeterminate basis.

Positions to be filled: 1

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or employer-approved alternatives.

https://www.canada.ca/en/treasury-board-secretariat/services/staffing/qualification-standards/core.html#cr

Degree equivalency

Experience in general office work.
Experience in the use of word processing, spreadsheet softwares, as well as electronic mail systems.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Ability to organize work and set priorities.
Ability to communicate verbally and in writing.

Discretion
Client service orientation
Professional awareness and reliability
Judgment

The following may be applied / assessed at a later date (may be needed for the job)

Post-secondary education in office system technology, secretarial studies or any other related field

Degree equivalency

Conditions of employment

Reliability Status security clearance - RCMP Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.