Technology Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Intent of the process

This process will be used to staff (1) position for a 12 month period while the incumbent is on secondment. In the event that the position becomes vacant, this process may be used to staff the position indeterminately.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management, or another specialty relevant to the position to be staffed.

Degree equivalency

Experience:
Experience working with Microsoft Windows Server (2008, 2012), Active Directory and Exchange Server (2010, 2016), including system backup and monitoring.

Experience working with VMware (Horizon View and Vsphere).

Experience diagnosing and solving technical system issues.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education
Graduation with a degree from a recognized post-secondary institution with acceptable specialization in Computer Science.

Microsoft Certified Systems Admin (MCSE/MCITP) and ITILv3 Foundation certification.

VMware vSphere (5.5, 6.5) certification.

Degree equivalency

Experience
Experience conducting application layering (e.g. Unidesk, Citrix App Layering).

Experience developing user guides and internal procedures.

Experience with network storage (e.g. Equalogic, NetApp, Synology).

Experience with applications such as Open Text eDOCS, Case Management and Microsoft Office Suite.

Experience working with HP LAN products.

Experience in configuration management toolset(s) or technologies.

The following will be applied / assessed at a later date (essential for the job)

English essential
A pool may be created with various linguistic profiles (BBB/BBB, CBC/CBC)

Information on language requirements

Knowledge:
Knowledge of Microsoft Windows Server (2008, 2012), Active Directory and Exchange Server (2010, 2016), including system backup and monitoring.

Knowledge of VMware (Horizon View and Vsphere).

Ability:
Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to diagnose, research and solve major technical system issues.

Ability to prioritize and manage own workload.

Personal Suitability:
Effective interpersonal relations

Judgment

Dependability

Attention to detail

Flexibility

Client Service Orientation

The following may be applied / assessed at a later date (may be needed for the job)

Knowledge:
Knowledge of access management: Active Directory tools, processes and best practices for the administration of group membership, permissions and policies relating to network, file, print and application provisioning.

Knowledge of change/release management: IT infrastructure components (networks, systems, applications and storage).

Knowledge of configuration management: IT infrastructure components (networks, systems, applications and storage).

Knowledge of relational databases and SQL language.

Knowledge of conducting application layering (e.g. Unidesk, Citrix App Layering).

OPERATIONAL REQUIREMENTS
Ability and willingness to work overtime on short notice.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

Asset qualifications may be used for the screening or when selecting candidates for appointment, therefore, if you meet the education and/or experience qualification(s) listed under Asset Qualifications, please be sure to clearly demonstrate this in your application.

Top-down selection may be used during any stage of the selection process. Please note that achieving a pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Persons with disabilities preventing them from applying on-line or persons without access to the internet are asked to contact 1-800-645-5605.

Only on-line applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants include:

- modify your application/resume at any time BEFORE the closing date;
- complete screening questions which will highlight your qualifications to the hiring manager;
- verify the status of your application and notification(s), at any time, and
- be notified electronically of assessment details and results.

Acknowledgment of receipt of applications will not be sent.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.