Business Analyst (RE-05), Common Supervisory Services

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Duties

The role of this position is to work on behalf of the Common Supervisory Services team of the Office of the Superintendent of Financial Institutions in its interface with the IM/IT and Data Management functions of the Office to identify critical business issues and assist in the development of solutions, both manual and automated. The Business Analyst coordinates the technical resolution of business issues relating to user applications including development of business cases, definition of user requirements, design review, user testing, monitoring ongoing service issues and oversight of maintenance releases.

Intent of the process

The immediate intent is to staff 1 Bilingual Imperative CBC/CBC position through this staffing selection process.

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles (English Essential, Bilingual Imperative or Bilingual Non-Imperative), security profiles (reliability or secret) and various tenures (term, indeterminate, assignment, acting and deployment), which may vary according to the position being staffed.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION
● A university degree in Business, Commerce, Accounting, Management Information Systems, Computer Science, Mathematics, or any other relevant specialization OR an acceptable combination of education, experience, and/or training.

Degree equivalency

ESSENTIAL EXPERIENCE
● Recent and significant experience working collaboratively with business partners to understand, analyse and articulate user requirements and recommend solutions.
● Recent and significant experience in one or more of the following:
- using structured methodologies for the identification of user requirements and the development of specifications for IM/IT initiatives
- developing business cases, costs and benefits of proposed projects and initiatives
- analysing and documenting business processes
- project management in an IT environment
- working in a client-service environment as a client or relationship manager
- working in an IT customer support function

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ESSENTIAL KNOWLEDGE
● Knowledge of business analyst tools and practices.
● Knowledge of project management methods and principles.

ESSENTIAL COMPETENCIES
● Critical Thinking
● Results Orientation
● Collaboration
● Building Business Relationships
● Service Orientation
● Excellent Written Communication Skills

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION
● Professional certification in a relevant area such as Certificate in Business Analysis and/or Certified Business Analysis Professional (CBAP); Certification of Competency in Business Analysis (CCBA); Project Management Professional certification OR other relevant certification.

Degree equivalency

ASSET EXPERIENCE
● Experience with Microsoft Dynamics CRM
● Experience working with one or more of the following:
- Cognos Business Intelligence Tools
- Microsoft Sharepoint
- MS Office Suite
● Experience in facilitating and interviewing business partners to understand, collect and document business requirements.
● Experience in the financial services industry.
● Experience liaising with business & technical teams in order to bridge the gap between business & IT Knowledge.

ASSET KNOWLEDGE
● Knowledge of the Agile project management methodology.

ASSET COMPETENCIES
● Professional Judgement
● Innovation
● Impact and Influence

ORGANIZATIONAL NEEDS
In order to meet the organization’s employment equity objectives in support of a diversified workforce, ‘right fit’ selection for this position may be made from among qualified candidates who self-declare as being Persons with a disability or Aboriginal peoples.

OPERATIONAL REQUIREMENTS
- Some travel may be required.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

For this selection process, it is our intention to communicate with candidates via email. Candidates must include a valid email address in their application. It is the candidate’s responsibility to ensure accurate information is provided and updated as required. As a result you must update your personal information on your Public Service Resourcing System profile if it changes.

RESUMES:
Applicants must clearly demonstrate using sufficient details, how they meet the education and experience factors listed under the essential qualifications, as well as any of the asset qualifications that are applicable, including timelines of when this experience was gained (please indicate month and year). Lack of DETAILS may result in your application being rejected as the Assessment Board may have insufficient information to determine whether you meet the qualifications.

SCREENING QUESTIONS (if applicable):
It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Your resume will be used to validate the answers provided; therefore, it should also contain sufficient details regarding your education and experience.

REFERENCE CHECKS/PERFORMANCE REVIEWS:
As part of the assessment, reference checks may be sought and internal candidates to OSFI may be required to submit their performance reviews. For internal candidates, the Assessment Committee reserves the right to contact references other than those provided by the candidate (within the Public Service ONLY), in order to adequately assess the candidates. This may include the candidates’ current or past managers.

Your application may be used to assess written communication.

OSFI is a separate agency with its own classification and compensation system. OSFI's staffing is subject to the Public Service Employment Act (PSEA).

Internal indeterminate employees of OSFI at the same group and level or equivalent may be considered for deployment or assignment before considering applicants in the advertised appointment process.

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button 'Apply online' below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Applicants with disabilities: If you request special accommodation at any stage in the selection process, including technical aid to ensure an equitable assessment of your qualifications, please inform us by sending an e-mail to the following address .

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.