Director, Data Analytics

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

***NOTE: Candidates MUST submit their application through the online system available at: GC jobs. Applications submitted in any other format will not be accepted. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact the CBSA Recruitment team AND receive approval to apply via an alternate means PRIOR to the closing date.

When submitting your application to this selection process, you will be required to submit a cover letter (4,000 words maximum) in which you clearly demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences) as well as any Asset Qualifications (if applicable). When writing your cover letter, remember that the assessment board cannot make assumptions about your Education and Experience. It is not sufficient to say that you have the required qualifications or to list your current or past
responsibilities.

Please use the following format: Use each criterion as a header and then provide concrete examples with significant details to explain WHEN, WHERE and HOW you acquired each qualification. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview. Also, indicate in which organization, the period (months and years) during which you acquired this experience.

Candidates must also submit a resume with their application, which will only be used to validate the information provided in their cover letter. Should your cover letter contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Work environment

Do you want to join a team that will transform legacy technology into a modern digital business capability? Do you want to contribute to national security, tourism, and the Canadian economy? Do you want to lead a team that will move border management into the future?

The Canada Border Services Agency is looking for talented, innovating, and motivated leaders to join our digital strategy as we move forward with Agency Renewal.

Intent of the process

The immediate need is to staff 1 position. A pool of partially candidates will be established from this selection process and may be used to staff similar positions with various tenures, and various security clearances within the Canada Border Services Agency.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 4,000 words (maximum)

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

We encourage you to identify any skills, competencies and/or experiences you
acquired through a career with the Canadian Armed Forces.

EDUCATION

Graduation with a degree from a recognized post-secondary institution with acceptable specialization in Computer Science, Information Technology, or some other specialty relevant to the position.

Foreign Educational Credentials:

You must provide proof of Canadian equivalency for any foreign educational credentials at the time you apply for this selection process.

For more information on the assessment of foreign educational credentials, visit the following http://www.tbs-sct.gc.ca/faq/squncs-eng.asp#1 http://www.cicic.ca/415/credential-assessment-services.canada

Degree equivalency

EXPERIENCE

-Recent* and significant**experience managing complex**** IT multidisciplinary projects or IT programs/operations in a public or private sector environment to multiple clients.
-Recent* and significant** experience managing teams including all aspects of human resources and financial resources of base or project budgets.
-Recent* and significant** experience providing strategic advice, briefings, recommendations and presentations to senior management on tactical and strategic IT solutions in support of business objectives.
-Recent* and demonstrated*** experience in developing business cases or proposals for project or program activities.
-Recent* and demonstrated*** experience negotiating, developing client partner or vendor relationships, and building consensus among various stakeholders and at various levels across an enterprise.
-Significant experience** in the development, management and delivery of a data analytics program.
-Experience in providing strategic advice and recommendations and demonstrating the business value of data analytics services to senior officials.

Definitions:

Recent* experience is defined as experience gained within the past five (5)
years.

Significant** experience is defined as experience exercising direct
responsibility associated with having performed a broad range of activities normally acquired over a period of over three (3) years.

Demonstrated*** experience is defined as experience exercising direct responsibility associated with having performed a broad range of activities normally acquired over a period of one (1) or more years.

Complex**** is defined as having three (3) or more of the following factors:
1. Multidimensional: a multi-platform or a multi-tier diverse set of technologies requiring integration, and/or interconnected with external organizations.
2. A program of national/international or significant corporate scope, or having a major impact on the department and/or public service (precedent setting);
3. Represents a large number of stakeholders with diverse interests, or distributed large (500+) client base;
4. Sensitive: having a potential for significant media coverage, classified security issues, high critical risk factors, critical time sensitivity, or political sensitivity issues.

Note: the complex project or program normally relates to a system, product,
service, or application.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE

-Knowledge of current government-wide initiatives, best practices, andemerging IT trends that affect the management of IT solutions and service delivery in the government.
-Knowledge of the Government of Canada and Canada Border Services Agency (CBSA) priorities / strategic objectives, and how they impact the CBSA mandate, business lines and plans for the future.
-Knowledge of the Government of Canada legislative and policy frameworks governing Information Management, Information Technology (IM / IT), financial and human resources, project management, and procurement operating practices.

KEY LEADERSHIP COMPETENCIES

-Create Vision and Strategy
-Mobilize people
-Uphold Integrity and Respect
-Collaborate with Partners and Stakeholders
-Promote Innovation and Guide Change
-Achieve Results

ABILITIES AND SKILLS

-Ability to communicate effectively in writing
-Ability to communicate effectively orally
-Judgment

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION

-Graduation with a degree from a recognized post-secondary institution in mathematics.

Degree equivalency

OCCUPATIONAL CERTIFICATION

Management, information technology or other relevant certifications.

EXPERIENCE

-Experience in leading data centric transformational or change initiatives in complex and dynamic environments.

OPERATIONAL REQUIREMENTS

Some or all of these conditions may apply based on the requirements of the
position:

-Must be willing and able to work flexible hours.
-Must be willing and able to work overtime on short notice.
-Must be willing and able to travel frequently within the National Capital
Region.
-Must be willing and able to travel occasionally to other areas of Canada and
internationally as required.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

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ASSESSMENT
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Candidates must meet all the essential qualifications to be appointed to a position.

You may be assessed using a variety of assessment tools, such as, but not limited to: standardized tests, written exams, interviews, simulation exercises, reference checks, recent and past performance evaluations, self-assessments, candidate achievement record, etc.

Please note that your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

You must provide proof of your education credentials. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the Education section above.

LEAVE/ABSENCES DURING THIS SELECTION PROCESS: It is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date) 4) Religious reasons or 5) Participation in an assessment for another selection process.

Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

Management may choose to invoke an asset(s) at any point of the process.

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OFFICIAL LANGUAGE
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Persons are entitled to participate in the selection process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Official language proficiency: due to its unique character, this essential qualification could be assessed and required solely upon appointment. It is therefore the candidate’s responsibility to inform the person in charge of the selection process if he/she obtains the linguistic requirements after the pool has been established. Also, a person who initially failed linguistic testing could be introduced into the pool of qualified candidates during the pool’s validity period if he/she is assessed again through another selection process or following linguistic training.

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COMMUNICATION
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Communication for this process will be sent via email. Applicants MUST check their e-mail accounts frequently as there may be a deadline for responses.It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Please note that we will have to consider that you are no longer interested in participating in the selection process and that you have withdrawn your candidacy should you not provide us with an up-to-date email address or respond to our communications.

If you need to communicate with us during any stage of this process, please indicate the selection process number in the subject field of your email.

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OTHER INFORMATION
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Please ensure that your Personal Record Identifier (PRI) is included in your application.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.