Various Administrative Positions (EXAM INCLUDED)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Only applications received directly via the System will be accepted. If you require accommodation for any reason, you must contact us using the e-mail listed below before the closing date.

If you do not clearly demonstrate how you meet all screening criteria (education & experience), your application will be rejected. AS THIS APPLICATION PROCESS INCLUDES THE WRITTEN EXAM, FAILURE TO ANSWER THE EXAM QUESTIONS, WILL RESULT IN YOUR APPLICATION IN BEING ELIMINATED. Your application may also be rejected if it has incomplete information. We will not contact you to request information that is missing from your application.

Work environment

Whether you are a graduate looking to start your career, or already working in an office setting in legal, human resources, finance, communications or other, there are exciting job opportunities in administrative services at TBS! A career in the federal government offers many opportunities such as:
- Unparalleled variety of positions and departments to choose from
- Ongoing learning and development throughout your career
- Access to mentoring, coaching, networking and career planning
- A first-rate benefits and pension plan
- An inclusive and diverse work environment
- Flexible hours and work-life balance

The TBS is a central agency located in the National Capital Region. Working at TBS offers a unique opportunity to contribute to the work of a central federal agency, and to be part of cultivating the federal public service as a model workplace. With high-performing teams and innovative practices, TBS professionals in various fields serve Canadians by collaborating on government-wide initiatives, driving excellence in people management and taking initiative while effectively managing risks.

TBS’s new flagship facility is located in the heart of downtown Ottawa is the hub of its activities. The new building meets the government’s Workplace 2.0 concept, has Wi-Fi throughout, and has many fully equipped videoconference areas to support collaboration and innovation. Employees have access to amenities such as showers, change rooms and secure bicycle storage, allowing them to commute using Ottawa’s bike path system.

Intent of the process

Candidates who passed the preliminary stages will be invited to a speed staffing event AND conditional job offers will be made on the spot! Yes, you read correctly: conditional job offers will be made on the spot!

A pool of qualified persons resulting from this process will be created and will be used to fill similar positions with various linguistic profiles (English Essential, Bilingual Imperative BBB/BBB, Bilingual Imperative CBC/CBC, Bilingual Imperative CCC/CCC) as well as tenures which may vary according to the position being staffed. Note: The majority of positions to be staffed are bilingual

This pool may be used to staff similar positions in other organizations within the core public administration (http://www.psc-cfp.gc.ca/plcy-pltq/rfli-lirf/index-eng.htm).

By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: 5

Information you must provide

Your résumé.

A response to a text question addressing the following:

• In addition to your application, you will need to complete an exam which will assess the following essential qualifications:
  - Knowledge of general administrative procedures (Questions 1 to 3);
  - Client Service Orientation (Question 4);
  - Ability to communicate effectively in writing (Question 4).

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

- Secondary school diploma or an acceptable combination of education, training and/or experience

Degree equivalency

- Experience in providing general administrative services (for example, preparing correspondence, maintaining a follow-up system, proofreading correspondence and other documents, processing mail, answering phones, filing, faxing and scheduling)

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

- Successful completion of two (2) years of post-secondary education from a recognized post-secondary institution (college, general or vocational college, or university) OR completion of post-secondary education or professional development/training in one of the following fields of study:
- business administration
- business administration: finance
- business administration: human resources
- office administration
- accounting and management
- office management
- secretarial studies
- paralegal
- legal assistance
- communications and media studies

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
Bilingual imperative BBB/BBB
Bilingual imperative CBC/CBC
Bilingual imperative CCC/CCC

Note: The majority of positions to be staffed are bilingual.

Information on language requirements

- Knowledge of general administrative procedures

- Ability to organize work and establish priorities in order to meet deadlines
- Ability to use reasoning skills to solve problems
- Ability to communicate effectively orally
- Ability to communicate effectively in writing

- Effective interpersonal relationships
- Judgment
- Dependability
- Attention to detail
- Client Service Orientation

The following may be applied / assessed at a later date (may be needed for the job)

- Experience in working in a legal environment
- Experience in providing administrative services to executives (“executive” is defined as director (EX-01) level or equivalent or above)
- Experience in scheduling, organizing and preparing for meetings
- Experience in organizing government travel arrangements using the HRG Shared Travel Services (STS) system
- Experience in providing budget support and financial services
- Experience in using SAP software
- Experience in providing human resources support services in an operational environment
- Experience in using a human resources information management system (PeopleSoft 8.9 or greater).

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Willingness and ability to work overtime, often on short notice, as required

Conditions of employment

Secret security clearance - It is not necessary to have a secret clearance when you submit your application.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

An interview as well as references will be administered.

We will communicate with you about this process by email. As a result, you must update your Public Service Resourcing System profile if it changes. Applicants should use an email address that accepts messages from unknown senders (some email systems block such messages). If you do not respond to our communications, we will interpret this as your withdrawal from the process.

A random and/or top down selection of candidates, as well as meeting asset qualifications or the organizational needs, may be used in the determination of those to be given further consideration in the assessment process.

Tips for applicants:
- Please provide complete and thorough details of your education and experience.
- Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each experience element, as applications will be screened only on the information provided.
- Failure to provide sufficient information may result in your application being screened out of the competition.

If you are required to travel for any of the assessment phases, travel costs will be at your own expense. As much as possible, we will embrace technology to reduce the need for travel.

Candidates should be prepared to provide proof of education (copy of degree/diploma) and citizenship. If you have obtained education outside Canada, you will be required to submit proof of evaluation of Canadian equivalency.

Persons are entitled to participate in the appointment process in the official language of their choice.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.