Inventory - Don't miss this opportunity! (Various Administrative positions)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

HOW DOES AN INVENTORY WORK & HOW CAN I BE SUCCESSFUL?

An inventory is a selection process that is available to be used by various hiring managers to fill current and future needs across Canada. Candidates are randomly selected and referred by the Public Service Resourcing System (PSRS) based on numerous factors, such as candidates' responses to the screening questions, the area of selection or other criteria of the position being staffed. You only need to apply once to be considered for multiple job opportunities!

To be successful in this process, you must:

1. Read the job advertisement in full! Important information on the process and our requirements have been provided to help you succeed.
2. Only select the work location(s) where you are truly willing to work.
3. Answer the screening and text questions honestly and thoroughly. Be sure to read the provided definitions and/or instructions before responding.
4. Provide the 'when, where and how' for all questions concerning your experience. When did you obtain this experience? Where did you obtain this experience? How did you obtain this experience (concrete examples)? Your résumé may only be used as a source of validation of the information provided.
5. Provide accurate contact information in your application.

Still have questions? Additional information can be found in the Frequently Asked Questions section under 'Other Information'.

Work environment

DID YOU KNOW?
As a part of Canada 150, 1,400 citizenship ceremonies were held across Canada. Of these, 30% were enhanced ceremonies which promote the value and awareness of Canadian citizenship!

JOIN our professional and dynamic team AND YOU WILL BE PART OF...
• one of the TOP 100 Canada's Best Employer in 2018 (Forbes).
• a culture of experimentation and innovation that regularly tests new ways of doing business to improve programs and services.
• an organization that selects and welcomes foreign nationals whose skills contribute to Canadian prosperity as permanent and temporary residents.
• an organization that encourages career aspirations and promotes the professional development of its employees!

Leave your mark!

Intent of the process

This inventory will be used to establish a partially or fully qualified pool of candidates which may be used to staff similar positions with various linguistic profiles, various security profiles, various tenures, using various staffing activities across Canada within Immigration, Refugees & Citizenship Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

You must meet all essential qualifications in order to be appointed to the position. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification within your application. We can’t make any assumptions about your experience. Simply saying you have the required essential qualifications (education and experience) or listing your current duties is not enough. Instead, provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. Failing to do so could result in your application being rejected.

EDUCATION
ED1. A Secondary School Diploma OR the employer-approved alternative*.

*The employer approved alternative is an acceptable combination of education and experience defined as follows:
Education: successful completion of two years of secondary school;
AND
Experience: two years of experience working in a field relevant to the position(s).

Note: Candidates will need to provide proof of their education credentials. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/indexe.stm

Degree equivalency

EXPERIENCE
EX1. Experience providing administrative support services such as, but not limited to data entry, filing, sending and/or receiving correspondence, photocopying or preparing documents.
EX2. Experience using the Internet and/or Microsoft Office Suite (Outlook, Word and/or Excel).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Other qualifications may be a deciding factor in choosing the person to be appointed. Depending on the requirements of the position to be staffed, it is possible that one or more of the following '’asset'’ qualifications may be deemed an essential qualifications. In this case, only candidates, veterans and persons with a priority entitlement who possess that specific qualification in addition to the stated essential qualifications will be considered.

EXPERIENCE - ASSET
AEX1. Experience inputting data into a computerized system or database.
AEX2. Experience working in the Global Case Management System (GCMS).
AEX3. Experience in digitization and/or the provision of records management support services (filing, classifying, indexing, retrieval, etc.).
AEX4. Experience providing clerical support in the processing of applications that have been submitted for Canadian Citizenship, or Permanent Resident Card or the Centralized Intake Office (CIO) or Sponsorship.
AEX5. Experience working within a production based office environment with high volume as well as established production targets.
AEX6. Experience working in an office environment within a Federal Government organization.
AEX7. Experience working with the SAP/Salary Forecasting Tool (SFT) (or equivalent) financial system.
AEX8. Experience working with the HRG/Shared Travel Services (STS) (or equivalent) travel system.

OPERATIONAL REQUIREMENTS
May be required for some positions:
OR1. Availability, willingness and ability to travel, as required.
OR2. Availability, willingness and ability to work overtime, as required.
OR3. Availability, willingness and ability to work shift work.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, French Essential, English or French Essential, Bilingual Imperative (BBB/BBB, CBB/CBB, BBC/BBC, CBC/CBC, CCC/CCC)

Information on language requirements

BEHAVIOURAL COMPETENCY & PERSONAL SUITABILITY
BC1. Results Orientation
BC2. Values and Ethics
PS1. Dependability

Important: Results Orientation, Values and Ethics and Dependability will be assessed through the questions pertaining to each of these criteria. Failure to meet the required pass mark on one or more of the questions will result in your elimination from this selection process. Consultation of any external resources when answering these questions is strictly forbidden.

The following may be applied / assessed at a later date (may be needed for the job)

BEHAVIOURAL COMPETENCY - ASSET
ABC1. Adaptability and Flexibility
ABC2. Client Service Orientation
ABC3. Focus on Quality and Details
ABC4. Effective Interactive Communication (written and oral)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Reliability Status security clearance

Secret security clearance

May be required for some positions:
COE1. Ability to lift and move boxes with a maximum weight of 12.5 kilograms.
COE2. Availability, willingness and ability to do shift work, which includes shifts on weekends and at night: evening shift from 4:00PM to 12:00AM / Night shift from 12:00AM to 8:00AM. Schedule from Tuesday to Saturday / from Sunday to Thursday.
COE3. Possess and maintain a valid unrestricted driver's license or the mobility normally associated with the possession of a valid driver's license.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

FREQUENTLY ASKED QUESTIONS (FAQ)
• Can I send my application to the email address provided on the job advertisement?
A: No, all applications must be submitted online through the Public Service Resourcing System. Applications submitted by email will not be accepted or considered.

• What happens if I experience any technical issues with the GC Jobs website?
A: Should you experience any technical issues with the GC Jobs website, please contact 1-888-780-4444.

• What happens if I have a disability that prevents me from applying online?
A: Persons with disabilities preventing them from applying online are asked to contact 1-800-645-5605.

• What happens if my contact information changes?
A: It is the candidate's responsibility to keep their personal and contact information up to date, as well as any other information relevant to their application. Please ensure that the email address provided is valid, functional at all times and accepts messages from unknown users.

• What happens if my application is expired?
A: Your application to this inventory will be active for 90 days. A notice that your application is about to expire will be posted to the My jobs menu of your account 14 days before the end of this 90 day period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

• Why was my application automatically “screened-out“ when I submitted it?
A: In order to be “included in the inventory“ you must meet all the essential qualifications when submitting your application. Should you receive a "screened-out" message immediately after submitting your application, you have likely responded 'No' to a screening question assessing an essential qualification. If you incorrectly responded 'No' to a qualification you do in fact possess, simply retrieve your application and update your response to the screening question.

• What does it mean to be “included in inventory“?
A: When submitting your application, your status may be: Results available: included in inventory. This system-generated message that refers only to your application having been successfully submitted to the inventory.

• What does it mean when I receive a notification from PSRS stating that I have been screened-out/permanently eliminated from an inventory?
A: CINI - Human Resources Team may remove your name from the PSRS for volume-management purposes and you may receive a notification stating that you have been screened-out.

Your name may be removed permanently from the PSRS for one of the following reasons:
- You have been found qualified and do not need to undergo any of the assessments again.
- You have been exposed to the evaluation tools and have failed to meet the essential qualifications. Therefore, your application will no longer be considered as part of the selection process.

• What is random selection?
A: Random selection is a strategy that is sometimes used to manage applicant volume. It identifies a sub-sample of applicants by applying the element of chance at some point during the appointment process, using criteria identified by the hiring organization.

• How is this sub-sample of applicants determined?
A: To determine the sub-sample of applicants, the hiring organization identifies the following:
- criteria that candidates must meet; and
- the number of candidates to be selected.

With the assistance of PSRS, candidates who meet these criteria are identified and the sub-sample is randomly selected from that group.

TO NOTE:
• All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.
• Random selection will be used to identify which applicants will be assessed in this appointment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.