Clerical/Administrative Support

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Candidates must provide a cover letter that includes information on how education is met and address each essential experience qualification (in 350 words or less for each experience) by providing a separate header/title for each and provide supporting information that details how the experience is met by providing concrete examples. Candidates must provide the name, contact, department/organization, email address and telephone number of a current or previous manager that can attest to their experience. This could include more than one contact person if necessary. Failure to provide this information as requested will result in your application not being given further consideration based on a candidate’s attention to detail.

Candidates are to add a section to their cover letter that indicates which cities and provinces for which they are interested in being considered. Any costs associated with interviews will be the candidate’s responsibility. If you are interested in positions in other regions that are more than 60 kilometers from where you live, alternatives may be considered for the interview phase should you be selected to advance to an interview.

Please carefully read the "Other Information" section of this advertisement as there is important information regarding your application.

Intent of the process

Although the immediate intent of this Job Opportunity Advertisement is to staff indeterminately, applicants should be aware that a pool of qualified candidates (fully assessed or partially assessed) may be established and may be used to staff similar positions at this group and level with various language requirements listed in the Language Requirements section. In addition, this process may be used for various tenures (indeterminate or determinate), security requirements and conditions of employment within CSC. As a result of the potential and possible use of the selection process and subsequent pool by hiring managers, we encourage all employees seeking this type of opportunity to apply.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 2,500 words (maximum) "350 words or less for each experience"

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma or successful completion of a provincially/territorially approved secondary school equivalency test, or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Experience in providing clerical or administrative support services* in a management, business or operational environment.

Experience developing and formatting Microsoft (MS) Word and Excel documents.

*Administrative support services may include tasks such as managing the daily schedule of another person, planning or coordinating meetings, preparing or coordinating incoming or outgoing correspondence, electronic and paper record systems, drafting minutes, etc

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION
Post secondary education (diploma, degree or certificate) related to business administration support services.

Degree equivalency

EXPERIENCE
Experience in researching, analyzing and synthesizing information.

Experience working in an operational or management office within the Federal Government of Canada.

Experience working with a financial management system.

Experience in making travel arrangements.

Experience documenting and formatting minutes of meetings and/or records of decision.

Experience in providing budget and financial support services.

Experience in providing human resource support services.

Experience working with Correctional Service Canada.

Experience with website content management.

Experience working in an Information Management / Information Technology (IM/IT) environment.

Experience formatting presentations using MS PowerPoint or other presentation software.

Experience coordinating access to information and privacy requests.

Experience drafting communications for management’s review.

Experience providing client services.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB/BBB
Bilingual imperative CBC/CBC
English essential
French essential

Information on language requirements

ABILITIES
Ability to organize work to meet multiple deadlines.
Ability to format and modify MS Word and Excel documents.
Ability to apply good record management practices in hard-copy and electronic formats.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

PERSONAL SUITABILITIES
Effective interpersonal skills
Attention to detail*
Reliability
Initiative
Judgement

*Other information.

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS
Placement of Correctional Service of Canada (CSC) employees affected by workforce adjustment.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Candidates must provide a resume that may be used as a secondary source.

Candidates are not to provide information at the application phase as it relates to other qualifications but will be contacted later in the process for relevant information if selected to proceed in the process.

Only candidates selected to proceed in this process will be contacted. Candidates must ensure that they closely monitor their inbox and/or junk or bulk folders as some communications will be sent using the blind carbon copy (BCC) feature. The email address used for this process will be: CR-05| for all communications.

Timing of Process:

We anticipate that the initial screening of applications will be completed by October 8, 2018. Candidates will be contacted between October 9 to 12, 2018 to advise when a written exam will be administered. The written exam will consist of a series of multiple choice questions that will assess the ability to format and modify MS Word and Excel documents AND ability to apply good record management practices in hard-copy and electronic formats AND judgement. The assessment board may proceed with a top-down approach meaning only those that score in the highest percentile will proceed to the next phase of the process.

Candidates that are selected to proceed after the written exam phase will be sent a document that will require providing information on how they meet the asset qualifications (not all will need to be met) and complete a self-assessment document related to the Personal Suitability criteria indicated in this poster. The self-assessment instructions will include the necessary details if you proceed to this phase and any information you provide must be verifiable by a current or previous manager/supervisor.

Self-assessment may be requested.

Reference checks may be sought.

An interview may be administered.

A test may be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.