Officer in Charge - Marine Communication and Traffic Services (MCTS)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Please note that the closing date has been extended to November 13, 2018.

Duties

The management of the provision of marine communications and vessel traffic services to clients and stakeholders, such as: mariners, recreational boaters, fishers, other government departments and other departmental programs, etc., to improve maritime safety and commerce, minimizing environmental damage and supporting maritime security.

Develops and implements business and operational plans, procedures and processes, consistent with regional policies, concerning the Marine Communications and Traffic Services (MCTS) Centre's operations and services.

Manages the MCTS Centre by setting objectives and priorities, developing work standards and methodologies, managing financial, human and technical resources in a cost-effective manner, managing research projects, negotiating goods and services contracts, and establishing service levels with clients and stakeholders.

Manages the provision of various marine communications and vessel traffic services to external clients, to ensure the safe and efficient flow of marine traffic, the safety of life at sea, and the protection of the environment, provides support of national security issues including ensuring compliance to a large variety of regulations, and makes decisions on major marine occurrences.

Represents the MCTS Centre, and develops and maintains consultative processes with clients and stakeholders to assess their MCTS needs and concerns, provide advice, develop solutions to their problems, advocate changes in policies and procedures, and explore opportunities for resource sharing.

Develops, administers, implements and evaluates the Centre's training plan, including the Centre's Designation Checkout, in order to ensure a high professional standard of operational proficiency from Trainees.

Monitors and evaluates the Centre's activities to ensure its mandate is effectively and efficiently carried out, by developing internal monitoring techniques, tools and methodologies, identifying and resolving anomalous situations, analyzing evaluation reports from corporate review groups and preparing responses, and reporting on results, including recommendations for improvements.

Investigates service complaints, consults with clients and stakeholders, and determines the appropriate corrective action if required, and conducts preliminary investigations into incidents to determine if a Fact Finding Board is required.

Work environment

Fisheries and Oceans Canada (DFO) leads the management of Canada’s fisheries and the safeguarding of Canadian waters. The Canadian Coast Guard (CCG), a Special Operating Agency within DFO, is responsible for services and programs that contribute to the safety, security, and accessibility of Canada’s waterways. With over 10,000 dedicated employees in over 400 locations across Canada, our Department is often the only federal presence in smaller coastal and remote communities. In January 2017, the Department received special recognition as one of Canada’s Top Employers for Young People.

Do you believe in excellence in service? Do you thrive on change and exciting new projects? If that is who you want to be, then DFO/CCG is the place for you!

The Marine communications and traffic Services Center in Les Escoumins, located in the Province of Quebec, is housed on an enchanting site along the St. Lawrence River estuary, near Tadoussac, Qc. and where the Saguenay River reach the St. Lawrence River. The Center counts around twenty employees working under a shift schedule responsible to manage the marine traffic and communications on the St. Lawrence Gulf and Estuary, 24 hours a day, and 7 days a week. The Center works closely with numerous federal departments and agencies (Transports Canada, Environment and Climate Changes Canada, the Transportation Safety Board, etc.) as well as the marine industry, fishermen, recreational boaters, etc. and not to mention other CCG and DFO programs such as Marine Rescue Centers, fisheries Conservation and Protection, etc. It’s a dynamic and challenging workplace where on a daily basis, Canadians counts on your decisions to ensure an efficient flow of marine traffic, the safety of life at sea, and the protection of the environment.

Intent of the process

The current need is to staff an indeterminate (permanent) positions.
A pool of qualified candidates will be created and will be used mainly to staff similar positions with various tenures for Les Escoumins (QC).

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
- High School diploma or an acceptable combination of education, training and experience related to the position to fill.

Degree equivalency

OCCUPATIONAL CERTIFICATION
- Possession of a Marine Communications and Traffic Services Certificate or a Coast Guard Radio Operator Certificate or a Vessel Traffic Services Certificate OR AN ACCEPTABLE COMBINATION OF EDUCATION, CERTIFICATION, TRAINING AND EXPERIENCE relevant to the position duties.

EXPERIENCE
- Experience in supervision or project management.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION
A University diploma in a field relevant to human resources management.

Degree equivalency

OCCUPATIONAL CERTIFICATION
- Hold a navigation certificate.

EXPERIENCES
- Experience in supervising within an MCTS centre.
- Experience as a manager in a MCTS centre.
- Experience of the management of a large number of employees (more than 7).
- Experience within an operational workplace.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

ABILITIES
- Ability to manage human resources.
- Ability to manage financial resources.
- Ability to communicate orally.
- Ability to communicate in writing.

PERSONAL SUITABILITIES
- Effective interpersonal relationships
- Reliability
- Initiative
- Values and ethics
- Serving through integrity and respect
- Judgment

Conditions of employment

Secret security clearance

- Willing and able to work overtime.
- Willing and able to travel on request.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Reference checks will be sought.

A test may be administered.

An interview will be administered.

You will have to provide proof of your original education credentials when requested.

ALL JOB APPLICATIONS MUST BE SUBMITTED USING THE www.canada.ca/government-jobs WEBSITE. NO APPLICATION WILL BE ACCEPTED BY EMAIL.

Persons are entitled to participate in the selection process in the official language(s) of their choice.

Our intention is to communicate with candidates through emails and/or through the www.canada.ca/government-jobs applicant account. Candidates participating in this selection process must include in their application a valid email address and make sure that this address is functional at all times and that their system accepts messages from unknown users (some email systems block the receipt of these types of email).

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.