Team Leader, Infrastructure / Operations

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

THE POSITION AVAILABLE IS IN THE AREA OF LAN ADMINISTRATION AND ASSET AND LICENSE MANAGEMENT.

When submitting your application, you MUST ANSWER questions regarding the education and experience requirements (both essential and asset qualifications). You must CLEARLY DEMONSTRATE how you meet each of these requirements by answering the online questions. It is not sufficient to only state that the qualifications are met or to only provide a listing of current or past responsibilities. Rather you must clearly demonstrate WHEN (month-year to month-year), WHERE and HOW you acquired each qualification by giving CONCRETE EXAMPLES. Information provided in your answers related to your education and experience must be supported in your resume. Failure to provide the above information in the format required WILL result in your application being rejected from the process. The information you provide in the questionnaire must be true.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Applicants meeting the initial screening requirements will be contacted for further assessment.

The screening criteria are those related to *Education and *Experience listed under the *Essential Qualifications.

The other Essential Qualifications will be assessed through Second Language Evaluation (SLE) tests, written exams, interviews and reference checks. If you are unsuccessful at any stage, you may not be evaluated again in this selection process.

Depending on the requirements of the positions being filled, any or all of the asset qualifications and organizational needs may be considered at any time during this process. These criteria may be a deciding factor in choosing the persons to be appointed. Therefore, it is IMPORTANT that you answer each of the questions related to these requirements.

TRAVEL AND RELOCATION: CANDIDATES WILL BE REQUIRED TO PAY FOR THEIR OWN TRAVEL, INCLUDING TRAVEL FOR ASSESSMENT PURPOSES, AND MAY BE REQUIRED TO PAY FOR THEIR OWN RELOCATION EXPENSES.

It is your responsibility to keep your personal data in your PSRS Applicant Account up-to-date and to check your e-mail account regularly to ensure that you do not miss out on any opportunities. If you fail to respond in the appropriate timeframe, your candidacy WILL NOT BE REFERRED to the hiring manager.

All job applications must be submitted through the Public Service Resourcing System.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Intent of the process

The intent of this process is to staff one (1) term position until March 2020, with a possible extension.

A pool of fully qualified and partially qualified candidates may be established to staff similar or identical positions within Elections Canada with various tenures (indeterminate, specified periods) and with various linguistic profiles, such as English or French, Bilingual Imperative CBC/CBC, CCC/CCC.

Positions to be filled: 1

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, computer engineering or another specialty relevant to the position to be staffed.

NOTE: Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

or

At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met via this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCES:

- Recent* and significant** experience in the planning and delivery of Information Technology (IT) Infrastructure services.

- Significant** experience in the supervision or team leadership of a varied group of professional and technical IT staff.

- Significant** experience facilitating communications with stakeholders in support of IM/IT products or services. Stakeholders could include other teams in same directorate or business clients with an organization or other agencies.

- Recent* experience working with the ITSM framework.

*Recent is defined as an experience having been acquired within the last five (5) years

**Significant is defined as the depth and breadth of experience normally associated with full-time performance of duties for a period of approximately two (2) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE:

- Knowledge of Information technology Infrastructure Library (ITIL).

- Knowledge of current government-wide initiatives that affect the management of IM or IT.

- Knowledge of practices and processes related to LAN administration.

KEY COMPETENCIES:

- Thinking things through
- Client Focus
- Influence
- Team Leadership

ABILITIES:

- Ability to analyze complex issues, formulate options and make recommendations.
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET/EDUCATION
College Diploma of 3 years or more in an IM/IT discipline.

Degree equivalency

ASSET/ PROFESSIONAL CERTIFICATION:

Possession of one or more relevant professional certification that applies to this position such as: Microsoft suite of certifications or ITIL.

ASSET/ EXPERIENCES:

- Recent* experience in providing technical advice and guidance to management, colleagues and clients and acts as a subject matter resource.

- Recent* experience in asset and license management.

- Recent* experience contributing to the development of IM/IT operational plans or operational standards and guidelines in support of business priorities.

ASSET/KNOWLEDGE:

- Knowledge of packaging and software distribution.

- Knowledge of IT asset inventory management principles and practices.

ORGANIZATIONAL NEEDS:

Elections Canada is committed to meeting its employment equity objectives. In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one of the following employment equity groups: Women, Visible Minorities, Persons with Disabilities, Aboriginal Peoples.

OPERATIONAL REQUIREMENTS:

Willingness and ability to work overtime on as when needed and on short notice.

Conditions of employment

Reliability Status security clearance

Other Conditions of Employment :

- Consent to observe strict political impartiality and neutrality for the duration of employment.

- Willingness and ability to work overtime on as when needed and on short notice.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.