Director (Various Positions)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

IMPORTANT: An internal selection process is currently advertised simultaneously. The internal process may be prioritized if there is a sufficient number of internal applicants. Persons employed in the Federal Public Service are REQUIRED to apply to the internal process : 18-GSS-ON-IA-CITS-242721

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications if applicable. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

Intent of the process

AT LEVEL CANDIDATES: Indeterminate employees at the CS-05 level (or equivalent) may be considered for deployment / assignment / secondment. If you are interested in being considered for an opportunity at level at Shared Services Canada, we encourage you to submit your resume to , as you will not have to go through the assessment process except the reference check.

A pool of qualified candidates may be established and may be used to staff similar positions within Shared Services Canada in various locations across Canada. All federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) may use this staffing process to appoint a candidate to its organization in a similar position.

Are you a civilian member assigned to Shared Services Canada? We encourage you to apply! Please note that a civilian member selected for appointment through this process may not have to convert to public servant status before deeming. Contact the Shared Services Canada Human Resources Service Desk at for more information.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of an acceptable post-secondary educational program in information management/ information technology (IM/IT) or an acceptable combination of education, training and/or experience.

Degree equivalency

ESSENTIAL EXPERIENCE

E1 - Significant* experience in the provision of strategic advice and recommendations to senior executives (at the senior director level and above) on IM/IT*** matters.

E2 - Significant* experience in the establishment of partnerships and in collaborating with different stakeholders such as departmental service lines, federal government departments and agencies, other levels of government or private sector organizations.

E3 - Significant* experience in managing human resources**.

E4 - Significant* experience in analyzing and formulating solutions with respect to Project or Infrastructure/Operation or Service Management or Security or Enterprise Architecture in the IM/IT*** field.

E5 - Significant* experience in managing projects or teams in the area of IM/IT*** services and solutions.

Definitions:

*Significant* means for a period of approximately 3 years within the last 5 years. "Significant experience" also refers to a depth and breadth of experience performing a broad range of complex activities.

** Human Resources Management: Applicants must clearly demonstrate that they have managed human resources. Some examples of managing human resources may include: assigning work, managing performance, developing resourcing plans, determining needs and approving training, etc. Applicants must indicate the number of staff they supervised.

*** IM/IT: refers to experience in Information Management OR Information Technology.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

ESSENTIAL KNOWLEGDE

K1 – Knowledge of current trends and best practices, as well as issues and challenges facing the public and the private sector in the fields of IM and IT.

KEY LEADERSHIP COMPETENCIES

C1 - Create Vision and Strategy
C2 - Mobilize People
C3 - Uphold integrity and respect
C4 - Collaborate with partners and stakeholders
C5 - Promote innovation and guide change
C6 - Achieve results

ESSENTIAL ABILITIES

A1 - Ability to communicate effectively orally
A2 - Ability to communicate effectively in writing

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION

AED1 – Graduation with a degree from a recognized university

AED2 – ITIL Certification

AED3 – Project Management Professional (PMP) Certification

Degree equivalency

EXPERIENCE

AE1 - Experience in managing financial resources****.

AE2 - Experience in leading and managing two of the following functions related to cyber and IM/IT*** security: strategies, architecture, system design, threat and risk assessments, vulnerability assessments or operations.

AE3 - Experience in project management of IM/IT***-related projects at the enterprise or departmental level or with partner or client departments.

AE4 - Experience in managing Email projects or solutions or products or services.

AE5 - Experience in the management of technology infrastructure projects and/or IM/IT*** solutions and/or IM/IT*** products and/or services.

AE6 - Experience in managing a team responsible for client relationship management within an Email transformation environment.

AE7 - Experience in managing a team responsible for development of processes or operational support related to Service Management disciplines.

AE8 - Significant experience in the development, promotion, delivery, and provisioning of related expertise & technical direction of information technology (IT) services and applications.

AE9 - Experience in the operations and support of large scale enterprise infrastructures in the field of mid-range computer (Windows, Unix, Linux or Virtualisation).

AE10 - Experience in the management, development and delivery of analytics capabilities, solutions and services.

AE11 - Significant* experience in analyzing and formulating solutions with respect to Infrastructure/Operations as a Service Line (enterprise wide).

AE12 - Experience with the planning, negotiating and management of service level arrangements and cost recovery agreements with partners.

AE13 - Significant* experience in analyzing, planning, development and delivery of public/private/hybrid cloud computing solutions.

AE14 - Experience in working with vendors and internal stakeholders in the areas of contract negotiations, contract performance management, and contract risk management.

AE15 - Experience with the planning, negotiating and management of service level arrangements with service providers (private or public sector).

AE16 - Significant* experience leading a team of architects in the development of enterprise systems.

AE17 - Experience in IT Facilities Management.

AE18 - Experience in the development of Service Strategies, and service designs.

AE19 - Experience in managing High Performance Computing (HPC) projects or solutions or products or services.

Definitions:

*Significant* means for a period of approximately 3 years within the last 5 years. "Significant experience" also refers to a depth and breadth of experience performing a broad range of complex activities.

*** IM/IT: refers to experience in Information Management OR Information Technology.

****Financial Resources: Applicants must show evidence of managing and being accountable for a budget. Some examples of managing financial resources may include: full delegation for a budget, forecasting and planning budget allocation, reporting, management of contractors, cost/resource estimates or recovery etc. Applicants must also indicate the size of the budget they managed.

ORGANIZATION NEEDS

We encourage women (especially in non-traditional occupations), Aboriginal peoples, persons with disabilities, and members of visible minority groups to apply and declare themselves as part of one or more of the above mentioned groups. Selection for some jobs may be limited to members of these groups.

Information on employment equity

OPERATIONAL REQUIREMENTS:

- Willingness and ability to work overtime
- Willingness and ability to travel

Conditions of employment

Secret security clearance

Top Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

A written exam may be administered.

An interview will be administered.

Reference checks will be done; candidates will have to provide their list of references upon request.

Please identify clearly your substantive group and level and your employment status on your application form.

You must provide proof of your education credentials.

In your PSRS questionnaire responses, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) may be used to evaluate your ability to communicate effectively in writing.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Failure to respond to communications may be construed as a withdrawal from this process.

Performance Management Agreement and Talent Management information may be used. Candidates must also be prepared to provide their two (2) most recent performance appraisal ratings and reports as well as Talent Management information.

Persons are entitled to participate in the appointment process in the official language of their choice.

For information on Public Service Key Leadership Competencies, please visit https://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile/examples-effective-ineffective-behaviours.html

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.