Director, Communications

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

It is the responsibility of the candidate to clearly outline that they meet each of the criteria in the online questionnaire, which is provided during the application process. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of past or current responsibilities. Rather the candidate must provide concrete and detailed examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. The screening board cannot make any assumptions about your experience and will not contact candidates for additional or potentially missing information.

Please DO NOT send a cover letter. The screening questions replace the cover letter. We will NOT review cover letters.

Your resume may be used to validate the information provided in the screening questions.

Duties

Reporting to the Regional Director General, the Director of Communications is responsible for the development and management of strategic and operational communications, advice, planning, products and services for the Ministers, Department, Parliamentarians, media, the general public and other targeted audiences.
The Director also plans, organizes and manages human, financial, material and contracted resources for the Communications team delivery of a full-range of communications products and services for the Ontario Region.
The Director serves on the regional management team and contributes to corporate committees and activities as needed.
The Director is responsible for liaising and cooperating on communication projects and activities that involve First Nation Inuit Health Branch programs in Ontario Region.

Intent of the process

This process will be used to establish a pool of qualified candidates.

It may also be used to staff similar positions with various tenures (Deployment, Assignment, Secondment, Acting, Term or Indeterminate) within Indigenous Services Canada (ISC) and Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) in different locations with various linguistic requirements and various security requirements (reliability or secret).

By default, and in the interest of the greater public service, pools created as a result of staffing processes at ISC will be shared with other government departments.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
A degree from a recognized post-secondary institution
Notes:
1. Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor's degree without specialization is called for in a position classified as IS.

2. At the manager's discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.
* An acceptable combination of education, training and experience ** is defined as a secondary school diploma combined with two (2) or more of the following criteria:
• At least two (2) years of post-secondary education from a recognized institution
• Training courses / on-the-job training relevant to the position being staffed
• A minimum of five (5) years of experience ** relevant to the position being staffed

Degree equivalency

Essential Experience
1. Recent * and significant ** experience in providing strategic communications advice, products and services to senior management ***

2. Recent * and significant ** experience in developing, managing, implementing and evaluating a wide-range of communications products or strategies

3. Experience in organizing special events for government officials and/or communities/stakeholders

4. Experience in liaising with various media and private or public sector stakeholders

5. Experience in managing human **** and financial resources *****

* Recent experience is defined as being acquired within the last five (5) years

** Significant: a diverse range of complex activities acquired over a period of at least three (3) years that demonstrate depth and complexity as well as diversity. Applicants must clearly outline their roles and responsibilities relating to the experience

*** Senior Management: at least Director level or above

**** Human Resources: directly supervised staff (including students, temporary staff, or contractors) as well as defined, assigned and set work objectives and reviewed and monitored results for individuals and the team

***** Financial Resources: budget planning, forecasting and analysis in order to provide strategic advice to management for effective use of resources

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Education

A bachelor’s degree from a recognized university in communications, journalism, literature, public relations, commerce (marketing, web management) or another field with related experience

Degree equivalency

Asset Experience

1. Experience managing sensitive communications related to distinctive socio-economic and/or marginalized communities

2. Experience in an environment that required an interdisciplinary understanding of culture, governance and priorities of First Nations in Ontario

3. Experience working in a federal department, provincial ministry or municipal government communications branch

4. Experience in digital communications (i.e. twitter, Facebook, Instagram, etc.)

5. Experience in corporate and internal communications

6. Experience in conducting performance measurement activities, analysis and reporting of communications products or activities

7. Experience managing activities in support of the GoC wide Web Renewal initiative

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB and Bilingual non imperative BBB/BBB

Information on language requirements

Knowledge:

1. Knowledge of Government of Canada (GoC) communications, advertising and publishing policies

2. Knowledge of tools, technologies, techniques and emerging trends for effective communications

3. Knowledge of GoC priorities and how they link to the strategic direction of Indigenous Services Canada in the Ontario Region

Abilities

1. Ability to communicate effectively in writing

2. Ability to communicate effectively orally

3. Ability to analyze, synthesize and provide advice on complex issues

Key Leadership Competencies (Manager)

1. VALUES AND ETHICS — Serving through integrity and respect

2. STRATEGIC THINKING — Innovating through Analysis and Ideas Analysis

3. ENGAGEMENT — Mobilizing people, organizations, partners

4. MANAGEMENT EXCELLENCE — Delivering through Action Management, People Management, Financial Management

The following may be applied / assessed at a later date (may be needed for the job)

CURRENT AND/OR FUTURE ORGANIZATIONAL NEEDS:

Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

Operational Requirements:

Willingness to work flexible hours including overtime
Willingness to travel including remote locations

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

1. You will be required to complete an online questionnaire when you apply. You must respond to all statements in all categories in order to proceed to the next steps. You must indicate "NO" if you do not have experience in performing a task related to a specific field.

2. All applications must be submitted online through the Public Service Resourcing System (PSRS). Do not email, fax or mail in applications, as these may not be accepted.

3. You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

4. Candidates are strongly encouraged to indicate if they meet any of the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process to give priority to candidates.

5. Communication for this process will be sent via email. It is the candidate’s responsibility to ensure accurate contact information is provided and updated as required; Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

6. ISC will use the services of a third-party Human Resources Consultant to administer an online assessment. Your name and email address will be provided to this individual to facilitate the administration of the assessment tool(s). By submitting your application, you are providing Indigenous Services Canada your consent to provide this personal information to the organization for administration purposes only. This information will only be used for administration of the assessment tool.

7. A variety of assessment tools may be used in the assessment of candidates, such as: * written test, practical test, situational exercise, * oral interview, simulation, presentation, role-play, work samples, performance appraisals and/or * reference checks. Some assessment tools may be administered electronically, others, in-person. (* Indicates those tools that will most likely be used in this process.)

8. Recent and past performance evaluations may be used as part of the assessment. Accordingly, you may be asked to submit a copy of your last two (2) Performance Ratings/Evaluations as part of this selection process. Please be prepared to provide documentation should it be requested from the selection board, such as a public service performance agreement or personal evaluation report at any stage of the staffing process.

9. Online assessments may be scheduled and applicants will be invited to participate in these assessments via email. Applicants MUST make themselves available within the time span of the testing phase. The written/online exam MAY be administered outside of regular working hours including evenings and weekends.

10. If you are not available for the scheduled assessment session, you must inform us immediately. Applicants will be only be rescheduled on a case-by case basis which will be decided based on the circumstances. Supporting documentation may be required at the time of your request in order to be re-scheduled.

11. Applicants are entitled to participate in the staffing process in the official language of their choice and are required to indicate their preferred official language in their application profile.

12. NOTE: The PSRS system will time out after 60 minutes which may which may mean loss of data or work. It is recommended that you draft all responses as well as your CV/résumé in another document on your PC that can be saved (e.g. in MS Word or WordPerfect) and copy/paste into the PSRS system when completed. ISC is not responsible for system problems, which may result in loss or data and/or incomplete or non-submitted applications.

13. Indigenous Services Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, please advise Indigenous Services in a timely manner of any accommodation measures which must considered in order to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be held confidentially.

14. Depending on the number of applicants, ISC and regional needs, volume management strategies such as random selection, application of one (1) or more assets, top-down approach, and/or cut-off scores MAY be used to manage the process.

15. Candidates invited to the assessment stage will be required to provide ORIGINAL proof of their education credentials, i.e., their degree or official transcript. Failure to do so may result in you not being considered further in the selection process.

16. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.