Vocational Rehabilitation Case Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below.
Should you be unable to apply on-line on jobs.gc.ca, please submit your application, quoting the Selection Process Number, to the application contact listed on the poster on or before the closing date.

KEY ACTIVITIES FOR VOCATIONAL REHABILITATION CASE MANAGER:

Identifies CPP Disability clients with the potential to return to the work force, assesses their individual needs, prepares a plan outlining the services required, conducts a cost benefit analysis, and fosters the clients’ cooperation and participation.

Leads teams involving third party service delivery providers, social workers, and health professionals, to collectively work together to ensure that all possible support tools are put in place to assist the client, as well as to facilitate client progress.

Establishes eligibility for continuing Disability benefits; and refers clients to reassessment as required.

Identifies and negotiates shared funding arrangements, with internal and external partners (workmen’s compensation and insurance companies).

As required, participate in special projects for regional and national headquarters (RHQ and NHQ) in developing new initiatives, policies, procedures related to vocational rehabilitation

Intent of the process

A fully assessed pool of qualified candidates will be established. The pool may be used to staff similar positions within Service Canada, Ontario Region

Positions to be filled: 7

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

A secondary school diploma or a satisfactory score on the General Intelligence Test 320
(the Public Service Commission test approved as an alternative to a secondary school diploma).

Proof of education will be requested at a later date. Proof of name change (e.g. Marriage Certificate) will be required for anyone whose proof of education is in a name other than the name currently used.

Degree equivalency

EXPERIENCE:

Recent* and significant** experience in all aspects of vocational rehabilitation case management

Experience in using technology (email, word processing, internet and presentation software).

*Recent is defined as experience gained within the last 2 years.
**Significant is defined as 6 months cumulative experience within the last 2 years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:

EDUCATION:

A degree from a recognized post-secondary institution with a specialization in Rehabilitation, Occupational Therapy, Social Work, or other acceptable specialization

Note: A baccalaureate or higher level degree (Master, Doctorate).

Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult with the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

Degree equivalency

EXPERIENCE:

Experience in providing community-based vocational services to persons with a broad range of physical or psychological disabilities.

Experience in partnering with other vocational rehabilitation service providers (e.g. Workers Compensation Boards, Insurance Companies, Federal and Provincial Governments and private agencies).

Current Registration as a Registered Rehabilitation Professional (RRP) or Canadian Certification in Rehabilitation Counselling (CRCC)

Experience in the Canada Pension Plan Disability (CPPD) adjudication process.

Experience in managing contracts with external service providers.

Experience in program or project management.

Experience in using the SAP Financial Program.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative CBC/CBC
English Essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE:

• Knowledge of vocational rehabilitation practices and processes.
• Knowledge of how a disability (disease entity/treatments) may affect an individual’s functional capacity.

ABILITIES:

• Communication (written)
• Communication (oral)
• Relationship Building
• Thinking Skills
• Interviewing

PERSONAL SUITABILITY:
• Client Focus
• Judgement
• Results Orientation
• Working with Others

The following may be applied / assessed at a later date (may be needed for the job)

Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring at time of application, as being a member of one or more of the following EE groups:

• an indigenous person
• a persons with a disability
• a women
• a member of a visible minority group

Information on employment equity

OPERATIONAL REQUIREMENTS:

• Willing and able to travel
• Willing and able to work overtime

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants will be asked to indicate in their on-line application their preferred official language for each of the following: a) correspondence, b) written exam, and c) interview.

Candidates will be contacted by email and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Applicants are encouraged to identify ONLY the positions they are interested in. By expressing an interest in a position in a particular location, the applicant acknowledges the requirement for relocation (where applicable).

It is the intent to establish two pools, English Essential and Bilingual Imperative CBC/CBC for current and/or future vacancies. Candidates are asked to identify which they are interested in being assessed for on their application. Bilingual candidates will be asked to undergo the PSC Second Language Evaluation (SLE) exam or provide valid SLE results with their application.

To obtain a copy of SLE results, candidates may make a request at the following web-site http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/tst-rslt-examn-eng.htm.

For more information on SLE, visit the following web-site: http://www.psc-cfp.gc.ca/ppc-cpp/sle-els/cand-info-cand-eng.htm

Please note that candidates will be assessed on all essential merit criteria prior to being placed in the fully assessed pool except for the official languages requirements of the position that may vary according to the position to be staffed. Qualified candidates will need to meet this essential merit criterion prior to being appointed to a position.

A written exam, an interview and reference checks will be part of the assessment process. Please note that the assessment will only be rescheduled under exceptional circumstances:
- Illness (a medical certificate will be required);
- Emergency Circumstances (verifiable);

Failure to attend the assessment without good reason will be construed as a withdrawal from the appointment process.

Selection of candidates may be based on asset qualifications, operational requirements, or the organizational needs, depending on the requirements of the specific position being staffed.

Candidates must meet each essential qualification to be appointed to the position.

Please note that candidates (including employees of the Federal Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.