Human Resources Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

In order to fill immediate needs in the Human Resources Services Branch (HRSB), we are planning to extract the first cohort (pull) of this inventory by September 2018.

This poster will be advertised for one year (with possibility of extension) but applications will be assessed on an on-going basis so we encourage you not to wait to apply!

For more information on the inventory and the assessments, please keep reading and look under the “Other information” section.

Work environment

OPPORTUNITY TO WORK FOR ONE OF 2018 TOP TEN EMPLOYERS OF THE NATIONAL CAPITAL REGION:

Take advantage of a dynamic opportunity within Employment and Social Development Canada, the second largest department with over 24,000 employees and counting! Work in a forward thinking, transformative service delivery Department, which includes Service Canada, and the Labour Program that continuously strives on innovation and supporting Canadians through #LifesBigMoments.

Your new ideas and fresh perspective can make a difference in the services provided to Canadians. See for yourself how you could contribute to helping Canadians https://www.canada.ca/en/employment-social-development/programs/results/stories.html

Learn more about the Department, one of the top ten employers of the National Capital Region and winner of Canada’s Best Diversity Employers Award.

What we can offer you:

• Being one of the largest departments in the Government of Canada, we offer lots of opportunities to grow, develop and try new things!

• We value our employees by creating a healthy work environment and work life balance.

There are plenty of opportunities and career paths within our National Headquarters. Our Department is focused on supporting its employees through their career paths and aspirations. Don’t take our word for it, listen to the testimonials of our employees : https://www.canada.ca/en/employment-social-development/campaigns/recruitment/career-testimonials.html

Intent of the process

A pool of partially qualified candidates will be established through this process to staff identical or similar positions at Employment and Social Development Canada with various tenures, various security requirements and various conditions of employment.

You don’t want to miss this opportunity! A department of our size provides numerous and various career options.

WANT TO KNOW MORE?

Q. Can I be appointed to a CR-05 position or be included in the pool if I am unilingual English or unilingual French?
A. We are looking to create a pool based on the skills required for the future. All candidates must first meet the mandatory bilingual imperative BBB/BBB level to be qualified in the pool. All positions that will be staffed from this process, will be at this level of bilingualism.

Q. There is no “Essential Knowledge “section on the poster. How will you evaluate the candidates?
A. We believe in the importance of having the potential to learn, adapt and meet challenges not only for a job, but for a successful career in our Department. Therefore, we will not be assessing your prior knowledge in the essential criteria. We choose to focus on the key competencies we need for the future. We like to keep things simple, effective and interesting in our processes as well as in our work.

Q. What are the opportunities in the Department?
A. We are looking for candidates who want to make an impact in the various programs our fast growing Department offers. This includes a wide range of interesting Human Resources Positions from Staffing, Classification, Labour Relations, and Compensation to name a few.

Q. I’ve missed the first pull from this inventory (beginning of September 2018), does it mean that I’ve missed my chance?
A. No, do not worry. As mentioned above, applications will be assessed on an on-going basis, and other pulls from this inventory will be done throughout the year.

Q. Who can I contact for more information?
A. If you have any questions, please contact us at . Note that this box is accessible to hiring managers. We suggest that you remain professional and courteous with anyone involved in the process. The tone and content of your communications may be observed by or shared with your potential employer. All information collected during the selection process, from the time of application to the end of the process, can be used to evaluate candidates

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION :
Secondary school diploma or an acceptable combination of education, training or experience.

Degree equivalency

EXPERIENCE :
1.Experience in delivering services to a wide variety of clients.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EXPERIENCE :
1. Experience in providing administrative services in one of the following fields: Staffing, Classification, or Labour Relations.
2. Experience in providing administrative services in Compensation & Benefits.
3. Experience in providing administrative services in other fields related to human resources.
4. Experience using a Human Resources information management system (eg. PeopleSoft 8.9 or greater).

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

COMPETENCIES :
1. Attention to detail
2. Effective Interpersonal Skills
3. Thoroughness
4. Flexibilty
5. Judgement
6. Client Focus

ABILITIES:
1. Ability to communicate effectively in writing.
2. Ability to organize.
3. Ability to solve problems.

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENT :
Willing and able to work overtime on occasion.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

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Communication
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Acknowledgment of receipt of applications will not be sent.

PLEASE NOTE: We will be contacting candidates via email including invitations for evaluations. Candidates are responsible for providing an up-to-date and valid email address. It is also the candidates’ responsibility to ensure that they can be reached throughout the process including during the summer or holidays. Candidates are responsible for providing a current email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email inboxes regularly. It is entirely your responsibility to inform us of any changes to your contact information.

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Application Process and Inventory Rules
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We will accept applications on-line only. To submit an application on-line, please click on the button "Apply online" below. Persons with disabilities preventing them from applying on-line are asked to contact a toll free number 1-800-645-5605.

You may save your application as a draft and return to it at a later date. Your application must be completed and submitted in order to be considered. Partially completed applications, or those in draft cannot be considered. You can make modifications to your submitted application at any time, but once your application has been selected for screening, you will no longer be able to make modifications and your submission will be considered final.

You may review the status of your application in your online account. Your application in this inventory will be active for 120 days. A notice that your application is about to expire will be posted to the “My jobs” menu of your account 21 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link “Update my Inventory” status to reaffirm your interest.

You can only apply to this process once. If you are pulled from this inventory and are unsuccessful during the assessment phase, your application will not be given any further consideration for the duration of this inventory process.

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Process Details
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There will be three (3) stages to the assessment process:
1. Online Application
2. Tests
3. Second Language Evaluation by the Public Service Commission

Candidates who qualify in all assessment stages will be placed in a partially qualified pool. Hiring managers may then invite candidates on this list to participate in informal interviews or reference checks to fill positions.

Please note that the ability to communicate effectively in writing will be assessed in the first stage (online application).

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Assessments approach
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Random selection and/or top-down selection will be used at any time during the process to identify which applicants will be further assessed.

Top-down ranking can be used at any stage of the assessment process where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.

Persons are entitled to participate in the appointment process in the official language of their choice.

We ask for your collaboration to ensure an efficient process but we will also provide some flexibility to candidates. Assessments will occur on an ongoing basis and you will be provided the flexibility to undertake some assessments during the day, evenings or weekends at your convenience.

While we understand you have work and family commitments, we are seeking candidates that make all possible efforts to follow through on their commitments and adapt to operational challenges as they arise, in a selection process as in their job. We will not consider requests for rescheduling beyond the reasons we will outline to candidates.

At the time of assessment, proof of Canadian Citizenship and proof of education will be required. A security check may also be administered during assessment.

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Education Requirements
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You must provide proof of your education during the assessment phase. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations.

You can access the CICIC website at: https://www.cicic.ca/ . This website provides links to a number of Canadian organizations that provide equivalency assessments.

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Bilingual Positions
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To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the PSC, you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/public-service-commission/corporate/about-us/contact-us.html#sle For more information on SLE, visit the following web-site: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html

Second Language Writing Skills Self-Assessment: In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html

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Diversity/Employment Equity and Accommodation
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Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as being a member of one or more of the following EE groups: Aboriginal peoples, members of visible minorities, persons with disabilities and women.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a member of one or more of the following EE groups: Aboriginal peoples, members of visible minorities, persons with disabilities and women.

If you are selected for further consideration, please advise the person who will contact you of any accommodations you may require during the selection process.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.