IM-IT Regional Administrator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Although this advertisement is opened until June 2020, we invite you to apply as soon as possible as we intend on filling some positions very quickly. The first draw from the inventory will take place one week after the initial posting.

The first pull from the inventory will take place September 13, 2018.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the persons identified for assessment or for an appointment. A volume management strategy may be used to select candidates from the inventory or at any stage during the assessment process.

Candidates must clearly demonstrate how they meet the essential education and experience factors listed by answering the screening questions. For each of the screening questions, provide clear and concrete examples and details of where, when and how you obtained the experience. For example, for each experience requirement, you must list where you gained the experience, your title at the time, a description of the tasks you performed relevant to the experience factor, and your accomplishments.

As a possible secondary source to validate your experience, provide an up-to-date résumé that clearly outlines your education and experience.

Failure to provide the above information may result in your application being rejected from the process.

Asset qualifications will be an important factor that will be considered for specific positions being staffed. Therefore, if you meet the asset education and experience, it is to your advantage to demonstrate this in your application as well.

Candidates who apply in this inventory and are later rejected or fail during the assessment process can re-apply 6 months after the date of their failure or rejection. Please note that results are not transferable from one round to another; candidates must be reassessed on all qualifications.

Work environment

Join the Government of Canada team

Explore career opportunities in the federal public service that suits your interest and experience. The pride of public service means working for your Country and the people in it. We offer great benefits and an amazing work environment which include work life balance, good salary, flexible hours, and wonderful people!

Intent of the process

A pool of partially assessed and/or fully assessed candidates will be established to staff CS-04 positions within the Information Management Services Branch with various linguistic profiles and tenures (permanent and temporary) with functions that must be performed from one of the CSC Regional Administration offices across Canada.

This process may also be used to staff similar positions. Note that the job description is currently under review. If the classification of the position is revised, this pool may be used to staff the positions.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed, or an acceptable combination of education and information technology related experience.

Degree equivalency

Experience

Recent (1*) and significant (2*) experience in providing recommendations to senior management (7*) on complex issues (3*) related to the delivery of IT projects or services

Recent (1*) and significant (2*) experience in consultations, negotiations, and partnership development with internal and external stakeholders

Recent (1*) experience in managing Human Resources (4*) and financial (5*) resources

Recent (1*) experience managing the delivery of diverse IT programs (6*) within a large organization (8*)

Definitions:

1* - "Recent experience" is defined as experience acquired in the last five (5) years.

2* - "Significant" is defined as having the depth and breadth of the experience normally associated with having performed a broad range of various, complex related activities over a period of at least three (3) full years.

3* - ‘’Complex issues’’ are issues with at least two (2) of the following characteristics:
multidimensional, sensitive, confidential, affecting many partners or stakeholders, precedent setting or having a potential for significant media coverage. Candidates need to clearly demonstrate the complexity of the issues they dealt with.

4* - “Human Resources”: Applicants must clearly demonstrate that they have managed human resources in a multi-disciplinary IT team environment. Some examples of managing human resources may include: assigning work, managing performance, developing resourcing plans, determining needs and approving training, etc. Applicants must indicate the number of staff they supervised and the duration.

5* - "Financial Management": Applicants must show evidence of managing and being accountable for a budget. Some examples of managing financial resources may include: full delegation for a budget, forecasting, planning, budget allocation, reporting, etc. Applicants must also indicate the size of the budget they managed and the duration.

6* - ''Diverse IT program” which is defined as a portfolio comprised of multiple IT service lines that are managed and coordinated as one unit with the objective of achieving outcomes and benefits for the organization.

7* - “Senior management”: executives at the Director level or above (EX-01), or the equivalent in private sector

8* - “Large organization”: 500+ employees with multiple geographical locations

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education

Graduation with a degree (Bachelor's degree) from a recognized post-secondary institution in computer science, information technology, information management or another specialty relevant to the position.

Professional certification in Information Technology Infrastructure Library (ITIL).

Degree equivalency

Experience (Assets)

Experience in developing business plans for an IT organization.

Experience in the management of delivery of one or more services: IT Security, IT Service Desk, application development and maintenance, data systems.

Experience managing IT service delivery in a correctional service environment.

Experience managing a geographically dispersed IT workforce.

Operational Requirement

Willingness to travel in remote locations
Willingness to work overtime
Willingness to be on stand-by/ on call 24/7.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
Bilingual imperative (BBB/BBB, CBC/CBC, CCC/CCC)

Information on language requirements

Knowledge

Knowledge of industry and current government-wide initiatives, trends or best practices that affect the management of IM/IT and the delivery of IM/IT services within the Government of Canada.

Leadership Competencies

Create vision and strategy
Mobilize people
Uphold integrity and respect
Collaborate with partners and stakeholders
Promote innovation and guide change
Achieve results

The following may be applied / assessed at a later date (may be needed for the job)

Knowledge (assets)

Knowledge of the concepts, principles, tools and techniques related to IT Service Management, specifically the Information Technology Infrastructure Library (ITIL) Service Framework.

Knowledge of project management frameworks such as PMBOK.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, women

Information on employment equity

Conditions of employment

Reliability Status security clearance - Reliability security clearance
Secret security clearence

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Communications concerning this process will be sent via email or the Public Service Resourcing System. It is your responsibility to ensure accurate contact information is provided and updated as required.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.