Health Services Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

All job applications must therefore be submitted through the Public Service Resourcing System. Only online applications will be considered.

If you are screened in, you will need to provide 3 letters of reference in the clinical field to confirm your experience.

For In-basket 820, the top-down method may be used depending on the results obtained. Only the top 10 candidates in the previous stages will be invited to do the In-basket.

Work environment

The Department of National Defence (DND) is one of the largest federal government employers, offering over 70 different types of civilian career opportunities. DND's role is to provide services and support to the Canadian Armed Forces (CAF) in their operations and missions at home and abroad. As a civilian employee, you will be an essential part of the Defence Team. In this regard, the department fosters a work environment where employees have opportunities to grow, to learn, to progress in their careers and have job satisfaction over the long-term.

Intent of the process

This process aims to staff one indeterminate (permanent) position in Bagotville. However, a pool of qualified candidates will be established from this process and may be used to staff term (temporary) and indeterminate positions in Valcartier, Bagotville, St-Jean-sur-le-Richelieu and Montréal. Furthermore, this pool may be used to staff similar positions within the Department of National Defence (DND).

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

Degree in management, administration or a clinical field of study from a recognized university.

Degree equivalency

Experience:

* Significant management experience in the health care delivery field.

* Significant experience is defined as experience related to the implementation of a wide range of activities related to management in the health care delivery field which could normally be acquired over a full financial cycle with a minimum of absence, not exceeding a month.

Experience planning, developing or implementing a health care program.

Experience managing budgets.

Experience working in multi-disciplinary collaborative practice environments.

Experience working in an electronic information environment where business processes are computerized.

Experience managing human resources (performance review assessments, learning plan, syndicated environment, administrative and disciplinary actions, labour relation).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
Bilingual Imperative (BBB/BBB, BBC/BBC, BCC/BCC, CBC/CBC, CCC/CCC)

Information on language requirements

Knowledge:

Knowledge of health regulating agencies/bodies and their licensing requirements.

Knowledge of the standards of the professional practices.

Knowledge of continuous quality improvement programs and the criteria of licence maintenance for the various health professionals.

Knowledge of the practice field of the various health professionals and the nuances that differentiates them.

Ability:

Ability to manage* (comprised of: analysing, problem solving, delegating, managing programs, planning and organizing).
* to be assessed in part by the Middle Manager In-Basket Exercise 820.

Ability to communicate orally.

Ability to communicate in writing.

Personal Suitability:

Show initiative and being action-oriented

Demonstrating integrity and respect

Demonstrating strong ethics

Thinking things through

Working effectively with others

The following may be applied / assessed at a later date (may be needed for the job)

Education:

Master’s degree in health care administration or health care management.

Training in a field closely related to the 25th Health Services Centre’s activities.

Degree equivalency

Occupational Certification:

Certified Health Executive (CHE) designation per the Canadian College of Health Service Executives.

Experience:

Experience working in primary health care services (i.e. one or more of: ambulatory care, preventive health care, patient education).

Experience working in diagnostic and therapeutic services (i.e. laboratory, pharmacy, diagnostic imaging, preventive medicine, physical therapy, community health).

Experience working in mental health services.

Knowledge:

Knowledge of the organizational structure and service delivery mandate of the Canadian Forces Health Services (CFHS).

Organizational Needs:

In support of achieving a more diversified workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal peoples, persons with a disability, visible minorities and women.

Operational Requirements:

Occasional overtime may be required.

The requirements to travel outside the immediate area on short notice may be required.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

You will be required to show how you demonstrate the essential qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume, and in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by concrete examples. The information provided on the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

A practical test may be administered.

An interview may be administered.

Reference checks may be sought.

You must provide proof of your education credentials.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.